Quote Originally Posted by Digger01 View Post
Come on guys, we have said there is a problem but ive seen nothing in the comments that has a fix for the crashes.
I have win 8.1 and im using SB 2.4 so there should be no compatibility issues, but click on 'Fix Selected' and it crashes without fail, ive tried all the suggested above and even manage to get to work on occasion but this is fast becoming a joke. We pay good money for a service, start earning it.
Seriously, we went the extra mile to actually purchase the software and I would bet that 90% of the users have a fair idea about how to use a computer. We get pat answers like "You didn't turn off cookies like recommended"... Oh excuse me please.. the cookies are turned off..like the man said.. Oh oh.. I see no response to that, and furthermore no response to the problem. I have the same problem and I think that the non-responsiveness of this company warrants a refund. Epic fail.