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Thread: So Slow need help

  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    10

    Default So Slow need help

    I read "read before Posting", here's the HJT log
    Please HELP

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:20:33 PM, on 3/6/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Hulaengineering\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: (no name) - CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ScanSoft PaperPort 7 Registration Reminder] "C:\Program Files\ScanSoft\PaperPort\NAVBrowser.EXE" /r /i "C:\Program Files\ScanSoft\PaperPort\NavLoad.ini"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Wireless-G Notebook Adapter with SpeedBooster Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\Startup.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1262210549320
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NICSer_WPC54GS - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe

    --
    End of file - 7054 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.



    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab and then scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Jun 2009
    Posts
    10

    Default

    Thank you so much, heres the logs:

    GMER 1.0.15.15281 - http://www.gmer.net
    Rootkit scan 2010-03-12 17:24:25
    Windows 5.1.2600 Service Pack 3
    Running: elg8j9ke.exe; Driver: C:\DOCUME~1\HULAEN~1\LOCALS~1\Temp\uxtdapow.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 mouclass.sys (Mouse Class Driver/Microsoft Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

    Device \FileSystem\Fastfat \Fat F1845D20

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----

  4. #4
    Junior Member
    Join Date
    Jun 2009
    Posts
    10

    Default

    Quote Originally Posted by hula22 View Post
    Thank you so much, heres the logs:

    GMER 1.0.15.15281 - http://www.gmer.net
    Rootkit scan 2010-03-12 17:24:25
    Windows 5.1.2600 Service Pack 3
    Running: elg8j9ke.exe; Driver: C:\DOCUME~1\HULAEN~1\LOCALS~1\Temp\uxtdapow.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 mouclass.sys (Mouse Class Driver/Microsoft Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

    Device \FileSystem\Fastfat \Fat F1845D20

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----
    Sorry heres the rest:


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/12/2003 12:28:31 PM
    System Uptime: 3/12/2010 4:04:41 PM (0 hours ago)

    Motherboard: Dell Computer Corporation | | 09U806
    Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | U49 | 2392/533mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 28 GiB total, 18.878 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    Class GUID: {6BDD1FC5-810F-11D0-BEC7-08002BE2092F}
    Description: Serial Cable using IrDA Protocol
    Device ID: ROOT\UNKNOWN\0000
    Manufacturer: (Standard Infrared Port)
    Name: Serial Cable using IrDA Protocol
    PNP Device ID: ROOT\UNKNOWN\0000
    Service: irsir

    ==== System Restore Points ===================

    RP257: 12/14/2009 11:10:53 AM - Avg8 Update
    RP258: 12/14/2009 11:11:49 AM - Avg8 Update
    RP259: 12/30/2009 2:33:52 PM - Avg8 Update
    RP260: 12/30/2009 4:35:29 PM - Removed Adobe Reader 8.1.1
    RP261: 12/30/2009 4:36:40 PM - Installed Adobe Reader 9.2.
    RP262: 12/30/2009 5:05:58 PM - Software Distribution Service 3.0
    RP263: 12/30/2009 5:31:22 PM - Removed Dell Solution Center
    RP264: 12/30/2009 5:36:02 PM - Removed Ad-Aware
    RP265: 12/30/2009 5:38:08 PM - Removed HighMAT Extension to Microsoft Windows XP CD Writing Wizard
    RP266: 1/4/2010 2:02:47 PM - Avg8 Update
    RP267: 1/19/2010 6:21:12 PM - Avg8 Update
    RP268: 2/8/2010 12:37:41 PM - Avg8 Update
    RP269: 2/16/2010 11:59:51 AM - Software Distribution Service 3.0
    RP270: 3/2/2010 10:47:58 AM - Software Distribution Service 3.0

    ==== Installed Programs ======================

    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Adobe SVG Viewer
    ATI Control Panel
    ATI Display Driver
    AVG Free 9.0
    BACS
    Banctec Service Agreement
    Broadcom Advanced Control Suite
    Business Complete Care Services Agreement
    Conexant D480 MDC V.92 Modem
    Critical Update for Windows Media Player 11 (KB959772)
    DataPilot Pix 'n Tunes
    DataPilot USB Driver Pack
    Dell Networking Guide
    Dell Support
    Digital Line Detect
    DVDSentry
    ERUNT 1.1j
    Help and Support Customization
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.0 (KB932471)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Format SDK (KB902344)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Java(TM) 6 Update 17
    LG USB Modem driver
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Data Access Components KB870669
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 SR-1 Professional
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Windows Journal Viewer
    Modem Helper
    MSXML 6.0 Parser (KB933579)
    Odyssey Client
    PL-2303 USB-to-Serial
    QuickTime
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978706)
    Spybot - Search & Destroy
    Synaptics Pointing Device Driver
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Windows (KB971513)
    Update for Windows Internet Explorer 8 (KB968220)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB975364)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB978506)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    USB-IrDA Adapter
    USB Mini Driver
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Imaging Component
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB891122
    Windows Media Player 11
    Windows Presentation Foundation
    Windows Rights Management Client Backwards Compatibility SP2
    Windows Rights Management Client with Service Pack 2
    Windows XP Service Pack 3
    Wireless-G Notebook Adapter with SpeedBooster
    WordPerfect Office 11
    XML Paper Specification Shared Components Pack 1.0

    ==== Event Viewer Messages From Past Week ========

    3/6/2010 9:14:29 AM, error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    3/6/2010 3:01:40 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer DAN-RJ5ZKWGR60O that believes that it is the master browser for the domain on transport NetBT_Tcpip_{74F549BB-5CE. The master browser is stopping or an election is being forced.

    ==== End Of File ===========================

    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Hulaengineering at 16:17:21.50 on Fri 03/12/2010
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.124 [GMT -5:00]

    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe
    C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Hulaengineering\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://news.google.com/nwshp?hl=en&tab=wn
    uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/
    uInternet Settings,ProxyOverride = 127.0.0.1
    uURLSearchHooks: H - No File
    mURLSearchHooks: H - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ATIModeChange] Ati2mdxx.exe
    mRun: [CARPService] carpserv.exe
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
    mRun: [DVDSentry] c:\windows\system32\DSentry.exe
    mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
    mRun: [ScanSoft PaperPort 7 Registration Reminder] "c:\program files\scansoft\paperport\navbrowser.exe" /r /i "c:\program files\scansoft\paperport\NavLoad.ini"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\linksys\wireless-g notebook adapter with speedbooster\Startup.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1262210549320
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37886.2941782407
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    Hosts: 127.0.0.1 www.spywareinfo.com

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-13 333192]
    R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-13 28424]
    R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-13 360584]
    R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-25 285392]
    R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2002-8-29 14336]
    R2 NICSer_WPC54GS;NICSer_WPC54GS;c:\program files\linksys\wireless-g notebook adapter with speedbooster\NICServ.exe [2006-10-27 455680]
    S3 SUSTUCAM;Susteen USB Cable Modem Driver;c:\windows\system32\drivers\sustucam.sys [2006-4-12 38272]

    =============== Created Last 30 ================


    ==================== Find3M ====================

    2010-01-14 18:14:24 575880 ----a-w- c:\windows\system32\RmActivate_isv.exe
    2010-01-14 18:14:22 567176 ----a-w- c:\windows\system32\RmActivate.exe
    2010-01-14 18:14:20 562064 ----a-w- c:\windows\system32\SecProc_isv.dll
    2010-01-14 18:14:20 558984 ----a-w- c:\windows\system32\SecProc.dll
    2010-01-14 18:14:20 362888 ----a-w- c:\windows\system32\RmActivate_ssp.exe
    2010-01-14 18:14:20 361872 ----a-w- c:\windows\system32\RmActivate_ssp_isv.exe
    2010-01-14 18:14:20 339336 ----a-w- c:\windows\system32\msdrm.dll
    2010-01-14 18:14:20 192912 ----a-w- c:\windows\system32\SecProc_ssp_isv.dll
    2010-01-14 18:14:20 192904 ----a-w- c:\windows\system32\SecProc_ssp.dll
    2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
    2009-12-21 13:19:18 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
    2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
    2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\dllcache\mspaint.exe
    2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
    2008-06-02 16:41:31 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008060220080603\index.dat

    ============= FINISH: 16:18:40.92 ===============

  5. #5
    Security Expert: Emeritus Blade81's Avatar
    Join Date
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    Finland
    Posts
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    Default

    Hi again,


    Uninstall old Adobe Reader versions and get the latest one (9.3 + update 9.3.1) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


    Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.



    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


    Post back its report. Have you defragged the hard drive lately?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #6
    Junior Member
    Join Date
    Jun 2009
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    Default

    I uninstalled a few programs I don't use anymore and defraged twice before posting. Here's the log:

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Saturday, March 13, 2010
    Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Friday, March 12, 2010 22:48:45
    Records in database: 3783152
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\

    Scan statistics:
    Objects scanned: 51074
    Threats found: 0
    Infected objects found: 0
    Suspicious objects found: 0
    Scan duration: 02:46:48

    No threats found. Scanned area is clean.

    Selected area has been scanned.

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
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    Default

    Looks clean. Is the system slow on some specific operations? How much RAM does it have installed?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Junior Member
    Join Date
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    Default

    Whatever we did, it worked. IE was crawling and would freeze up once in a while, and booting up took forever. MS Outlook took forever to open. It's acting like a new computer now!

    Thank you very much.

    Dan

  9. #9
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Great! Seems that all it needed was little temporary item cleaning & defragging


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis


    Please download OTC and save it to desktop.
    • Double-click OTC.exe.
    • Click the CleanUp! button.
    • Select Yes when the
      Begin cleanup Process?
      prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok
    • Run Secunia vulnerability check here and fix its findings.
    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
      If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #10
    Junior Member
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    Default

    Everything seems to be back to normal, thank you so much. I have an eHome EH100 router which I think has a firewall built in. You mentioned a NAT, what the heck is that? I think I also have the standard XP firewall up and running. Thanks for the up-date warning, I normally check the Windows update once a month at the worst, I'll certainly do it more often now. I'll also check updates for all the software more often.

    Again, thank you very much and God bless you.

    Dan

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