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Thread: hi every1 just a little question very confused

  1. #1
    Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default hi every1 just a little question very confused what do i do next

    Hi guys i have just downloaded spybot and becom a member on here, i have just done the scan and this is whats come up its petrifying me as i havent a clue what do i do how do i get rid please help
    7fasst 3 entries hijackers
    doubleclick 2 entries browser
    fastclick 1 entrie browser
    hitbox 2 entries browser
    mediaplex2 entries browser
    microsoft windows security internet explorer 1 entry security
    myfreezetoollbar 2 entries pupsc
    right media 1 entries browser
    softomate.bllseye toolbar 1 entrie pupsc
    statcounter 1 entrie browser
    whats this mean i havent a clue about all this talk but it does not sound good can anyone guide me on whats going on
    Thanks in advance
    right i realised theres a fix selcted problems at the top and it has fixed some but not 3 of them what do i do now??
    Last edited by 6889joannew; 2010-02-22 at 05:23.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Your scan shows cookies, pups and usage tracks.
    On our homepage you will find a tutorial that should guide you in using Spybot - Search & Destroy.
    It shows you the first steps you have to do to remove spyware and other kinds of malware from your computer, using Spybot-Search & Destroy.
    This is the link.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default

    Quote Originally Posted by spybotsandra View Post
    Hello,

    Your scan shows cookies, pups and usage tracks.
    On our homepage you will find a tutorial that should guide you in using Spybot - Search & Destroy.
    It shows you the first steps you have to do to remove spyware and other kinds of malware from your computer, using Spybot-Search & Destroy.
    This is the link.

    Best regards
    Sandra
    Team Spybot
    Hi their,
    ive read all of this and tried what it has told me to do,its telling me the actions cannot be performed as i am not the administrator what does this mean i only have one user for me computer and thats me thanks so much for your help.

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Windows Vista/Windows 7 might tell you that you are not being allowed to operate at the administration level of your computer.
    You can solve this problem as follows:
    Right-click the Spybot - Search & Destroy entry in your start menu,
    instead of just left-clicking to start it.
    Then, choose Run as administrator from the context menu.
    You will find a screenshot of this problem in our FAQ.

    Best regards
    Sandra
    Team Spybot

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