Hi,

My computer recently contracted some type of malware so that it will turn on (Displays "In Touch With Toshiba" screen) and then starts loading Windows XP. At this point, the computer will stop, flash a blue screen for a split second, and then restart the process. I can load safe mode, but not normal windows. When I google search anything I can redirect to random sites (which is how I determined it was malware). It's definitely not a RAM issue because I replaced the RAM and nothing changed. Whenever I load in safe mode, it displays a series of drivers, the last one being an MUP.sys and then it says to hit escape while it tries to load a SPTD.sys. If I hit esc, it will go to safe mode. If not, it will just reload again. I've run malwarebytes a bunch of times and it came up with several trojans at first, but now when i run it, it doesn't detect anything. I have AVIRA and Avast, but neither will run due to the malware. Please let me know what I can do to fix this problem. Thank you.

-chinny224