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Thread: help... infected?

  1. #1
    Junior Member
    Join Date
    Jul 2009

    Default help... infected?

    Help... I got that nasty virus that is called system security or something similar, I have had it before which i thought I had completely removed. I got it from an email that i thought was legit from amazon but that was a mistake. I was late for work so I just shut down my computer and thought i would deal with it later, but someone else booted up my computer not knowing and they said my computer went through system recovery automatically. When I got to it my computer seemed to be rebooted back to when i first bought it, and has bigger icons and just looks distorted. I first i thought i had lost all my pictures but when searched for they still exsist under the normal directory.. but my computer seems to be using the directory...
    C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401

    I am unfamilar with this, I have no idea how to fix it or to get it back or if this is still apart of the infection. My spybot program was not working so I reinstaled it and still no luck. Since then I uninstalled it and installed malwarebytes which has been working and removed quite a few infections. My computer also lost all of its restoration points before the date i recieved the virus. The computer is still extremely slow, not to sure what else to do? Any help or suggestions would be greatly appreciated!!

  2. #2
    Senior Member
    Join Date
    Oct 2005



    Please follow the procedure in this link: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)
    Start your own thread in the Malware Removal Forum where a helper will advise you as soon as available.

    Best regards
    Team Spybot

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