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Thread: Downloader.ConHook.aa Help?

  1. #1
    Junior Member
    Join Date
    Jul 2006
    Posts
    2

    Unhappy Downloader.ConHook.aa Help?

    After getting the WinAntivirus pop-ups repeatedly along with other pop-up windows which I can't seem to shut down, I ran an Ewido Scan which told me I had the Downloader.ConHook.aa and Downloader.ConHook.ab on my computer.

    I tried quarantining and removing with Ewido but it appears that it is reinstalling itself. I no sooner remove it and it's back. Here is the Hijack This scan:

    Logfile of HijackThis v1.99.1
    Scan saved at 2:15:22 PM, on 7/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Logitech\SetPoint\KEM.exe
    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\AuntysPie\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {d0c7959f-515b-43f4-8123-1b28428b97e9} - C:\WINDOWS\system32\hnetlpr.dll (file missing)
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
    O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {0C941A6E-BC62-4D59-97D3-FB5372F4B1CC} (MediaCaptureControl Class) - http://betajournal.comcast.net/resou...alControls.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128799647468
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download...basetup161.cab
    O20 - Winlogon Notify: hnetlpr - hnetlpr.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: VESWinlogon - C:\WINDOWS\SYSTEM32\VESWinlogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

    And the Ewido log:
    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 9:10:37 PM 7/4/2006

    + Scan result:



    C:\WINDOWS\system32\hnetlpr.dll -> Downloader.ConHook.aa : Cleaned with backup (quarantined).
    [1900] C:\WINDOWS\system32\hnetlpr.dll -> Downloader.ConHook.aa : Cleaned with backup (quarantined).
    [852] C:\WINDOWS\system32\hnetlpr.dll -> Downloader.ConHook.aa : Cleaned with backup (quarantined).
    C:\WINDOWS\system32\awtqn.exe -> Downloader.ConHook.ab : Cleaned with backup (quarantined).
    C:\Documents and Settings\Guyneth\Cookies\guyneth@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ads.addynamix[1].txt -> TrackingCookie.Addynamix : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@citi.bridgetrack[2].txt -> TrackingCookie.Bridgetrack : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@www.burstbeacon[1].txt -> TrackingCookie.Burstbeacon : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@twci.coremetrics[1].txt -> TrackingCookie.Coremetrics : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ehg-accuweather.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ehg-archermalmo.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ehg-comcast.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ehg-legacy.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@ehg-lowermybills.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned.
    C:\Documents and Settings\Guyneth\Cookies\guyneth@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


    ::Report end

    Any help would be appreciated. Thank you.

    Guyneth

  2. #2
    Emeritus
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    @localhost
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    Default

    hi Guyneth,

    have you tried booting computer into safe mode to run ewido and your AV.

    or if you can manually find the files, boot into safe mode and delete them yourself:

    C:\WINDOWS\system32\hnetlpr.dll

    C:\WINDOWS\system32\hnetlpr.dll

    C:\WINDOWS\system32\hnetlpr.dll

    C:\WINDOWS\system32\awtqn.exe

    but first do this:
    FOr XP: on the desktop double click my computer,go to tools>folder options>view> then select "show hidden files and folders", then UNcheck "hide protected operating system files " also UNcheck "hide extensions for known file types" click apply to all folders, apply then ok

    shelf life
    How Can I Reduce My Risk?

  3. #3
    Junior Member
    Join Date
    Jul 2006
    Posts
    2

    Smile

    Thanks for your help. Things seem to be running ok!!

  4. #4
    Emeritus
    Join Date
    Nov 2005
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    Default

    hi Guyneth,

    Things seem to be running ok
    good. some reference material for you:

    Be careful of what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think Learn more about the program, Does the program you want come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? Track your surfing habits? If you search hard enough you can always find a "clean" alternative to any software. Stay away from warez and crack sites. Becarful what you download from file sharing networks. If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. DO YOU TRUST THE SOURCE? Check this database:Spyware Guide or this one: Library before using free/shareware.

    Make sure you keep your Windows OS current by visiting Windows update
    occasionaly to download and install any critical updates and service packs.

    Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
    Working with Internet Explorer 6 Security
    Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser. You can have and use more than one browser on your computer.
    Like Firefox,


    Install a Firewall:A firewall will help to control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch crapware or trojans, trying to connect out bound from your computer- whats that and why does it need a internet connection? You can deny it access it until more investigation is done. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection.
    Zone Alarm
    OutPost Lite
    Jetico Personal Firewall

    Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser. You dont have to use it. Windows SP1/SP2 updates have made some improvments to Outlook. Another reason to stay updated.
    look here
    and here
    Or try Pegasus Mail, safer by default,no tweaking needed.

    Make sure you have and keep updated Antivirus software
    Free for home users:
    avast! 4 Home Edition Download
    AVG free version 7.0
    AntiVir Personal Edition
    Clam Win

    Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
    CounterSpy Free trial version
    Spybot Search and destroy
    Ad-Aware SE Personal edition
    Microsoft Windows Defender
    Becarful with spyware "removers and scanners"-- there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.

    Dont be tempted to click on popup ads offering free scans or free downloads for malware removers. Read the above line again.

    AntiTrojan software to fill in the gap:
    a2 free
    Ewido Anti-Malware
    Trojan Hunter (30 day trial version)
    Tauscan trial version

    Other programs to consider:
    Process Guard stop events/processes with user intervention
    SpywareBlaster add security to IE
    IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
    CleanUp cleans out temp files,history, autoforms etc
    ATF cleaner (W2K,XP only) cleans out temp files,history, autoforms etc

    Learn More:
    Browser Checkup
    Parasite Free
    Safe Hex
    Shelf Lifes page
    Home Computer Security
    How Can I Reduce My Risk?

  5. #5
    Member of Team Spybot tashi's Avatar
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    As the problem appears to be resolved this topic will be archived.

    If you need it re-opened please send me a private message (pm) and provide a link to the thread.

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    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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