MALWARE ... can't access AV & Malware Detection Sites

[remramirez]

Please advise ...
* can't access AV & Malware Detection Sites and related fora
* cannot boot on safe mode
* can't reinstall any AV software
* cannot run task manager, cmd command or msconfig
* can run/install spybot

Thanks for the advice.

http://forums.spybot.info/showthread.php?t=56076

[Blade81]

Hello,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log in your reply.

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.