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Thread: Malware redirect to rc12.overture.com

  1. #41
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    Default

    I don't know how our when, but I can NOW access the website vistaprint.com... when I answered your last instructions, I ran....
    notepad c:\windows\system32\drivers\etc\hosts as a new run instead of the saved file I sent you....that explains why I did not find the vistaprint entries... today, I looked at the saved file and indeed found the entries on pg 236 of 241...

    I did run my utilities after I sent you my reply on the new run file... I use free version of Ad-Aware, Spybot, and Glary Utilities.... these programs did find an additional infected file, as well as correcting many registry file entries...

    Not sure how the vistaprint entries no longer appear in the run report...
    Since the site is no longer blocked...do we need to proceed with any other scans or file runs... I have NOT run the newest file you requested....

    If we are now good to go, which programs you had me install and run do I uninstall and are any of these programs should I keep and use on my own?

  2. #42
    Security Expert: Emeritus
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    Default

    Glad to hear

    Well do you have any other issues left?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #43
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    Smile final instructions....

    I have no further issues....just need info on which programs to uninstall and which, if any of the programs I should keep for further use on my own....

    I am extremely grateful to you for your assistance and patience as we worked on resolving my issues....

  4. #44
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    Good

    Instructions below will remove most of used tools; you can uninstall HijackThis yourself if you like to.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /uninstall in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTC.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
      You can use one of these sites to check if any updates are needed for your pc.
      Secunia Software Inspector
      F-secure Health Check
    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #45
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    Default

    Have been away from my computer for a few days...will be albe to follow your instructions on Mon...

  6. #46
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    Default Removal/uninstall process

    I have started the process you have outlined for me to do, but, I have not proceeded past the OTCCleanIt without asking for clarification....

    OTC did clean up some of the tools we ran or installed... but, I still have 3 programs on my desktop that were NOT removed or uninstalled at this time... These programs/exe files are: drweb-cureit.exe, HijackThis -installed program, ERUNT -installed program..../Am I to just uninstall these items and then proceed as you outlined....or are any of these programs ones I need to keep and use again???

  7. #47
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    I don't recommend to remove ERUNT but you can remove two others
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  8. #48
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    Thumbs up f/u

    I have followed all your instructions and installed the programs you listed... I will keep all these programs updated and run them regularly, as recommended.

    Your assistance and patience are greatly appreciated....
    Unless you have further info or instructions for me... I guess we are done...
    Thanks again....

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