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Thread: antivirus soft malware problem

  1. #1
    Member
    Join Date
    Mar 2010
    Posts
    33

    Default antivirus soft malware problem

    Hi there. I need some help with this new issue I have just began having. I was on the internet via mozilla firefox when I received a message by spybot that a registry had been changed and asked if I wanted to allow it or deny it. I denied it, but then noticed that a new green icon had appeared in my toolbar at the bottom of my computer telling me that my computer was infected and a scan was in order. I stupidly allowed it to scan and it kept asking me if I wanted to block the impending trojan virus. I did press block it once. After doing that, the "new" program seems to be causing a lot of trouble with my computer.
    Here is the hijackthis info after an initial scan:

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 10:10:41 PM, on 3/16/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.h...s=PTB&M=MX6960
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll (file missing)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
    O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    O4 - HKLM\..\Run: [systray] C:\windows\mstre8.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKCU\..\Run: [Power2GoExpress] NA
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v47...abblecubes.cab
    O16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} (ZenGems Control) - http://www.worldwinner.com/games/v54...ms/zengems.cab
    O16 - DPF: {04063354-A10E-4427-A1EC-F3CC81587BC6} (Mines Control) - http://www.worldwinner.com/games/v41/mines/mines.cab
    O16 - DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} (DealOrNoDeal Control) - http://www.worldwinner.com/games/v53...alornodeal.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://msn.worldwinner.com/games/v47...amesLoader.cab
    O16 - DPF: {1D082E71-DF20-4AAF-863B-596428C49874} (TPIR Control) - http://www.worldwinner.com/games/v50/tpir/tpir.cab
    O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) - http://www.worldwinner.com/games/v48...t/brickout.cab
    O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca..._2.3.9.113.cab
    O16 - DPF: {3D3DBC64-0D21-4EA4-94EE-86D6D9B31C0C} (MoneyList Control) - http://www.worldwinner.com/games/v45.../moneylist.cab
    O16 - DPF: {4AB16005-E995-4A60-89DE-8B8A3E6EB5B0} (TrivialPursuit Control) - http://www.worldwinner.com/games/v56...ialpursuit.cab
    O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v63/bjattack/bja.cab
    O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46.../bejeweled.cab
    O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56...rsolitaire.cab
    O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v49.../blockwerx.cab
    O16 - DPF: {64CD313F-F079-4D93-959F-4D28B5519449} (Jeopardy Control) - http://www.worldwinner.com/games/v56...y/jeopardy.cab
    O16 - DPF: {64D01C7F-810D-446E-A07E-456746835644} (AtlBoxWordCtlAttrib Class) - http://games.myspace.com/gameshell/g.../abcisland.cab
    O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v41...l/freecell.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
    O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
    O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/lau...0/iewwload.cab
    O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://clubgames.pogo.com/online2/po...esLauncher.cab
    O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v46...o/wordmojo.cab
    O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} (BejeweledTwist Control) - http://www.worldwinner.com/games/v51...weledtwist.cab
    O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v57/cubis/cubis.cab
    O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab
    O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinner.com/games/v57/wof/wof.cab
    O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab
    O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v41...an/hangman.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://www.worldwinner.com/games/v42...y/tilecity.cab
    O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinner.com/games/v50.../dinerdash.cab
    O16 - DPF: {C82BB209-F528-46F9-96D5-69DEF7260916} (MysteryPI Control) - http://www.worldwinner.com/games/v45.../mysterypi.cab
    O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v43/paint/paint.cab
    O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47...familyfeud.cab
    O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/G...onGameHost.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/popcaploader_v10.cab
    O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://www.worldwinner.com/games/v44...ol/golfsol.cab
    O16 - DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} (CPlayFirstSweetopiaControl Object) - http://zone.msn.com/bingame/swet/def...a.1.0.0.46.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown owner - C:\Program Files\tinyproxy\tinyproxy.exe (file missing)
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

    --
    End of file - 16116 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi there,

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.


    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab and then scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Mar 2010
    Posts
    33

    Default

    Thanks so much for your help. Here are the reports from the various programs run...


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/27/2007 8:09:23 PM
    System Uptime: 3/20/2010 5:12:49 PM (0 hours ago)

    Motherboard: Gateway | |
    Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz | uFCPGA2 | 1829/667mhz
    Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz | uFCPGA2 | 1829/667mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 142 GiB total, 120.818 GiB free.
    D: is FIXED (FAT32) - 7 GiB total, 4.772 GiB free.
    E: is CDROM ()

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4352&SUBSYS_0366107B&REV_14\4&9EE4DCE&0&00E0
    Manufacturer: Marvell
    Name: Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller
    PNP Device ID: PCI\VEN_11AB&DEV_4352&SUBSYS_0366107B&REV_14\4&9EE4DCE&0&00E0
    Service: yukonwxp

    ==== System Restore Points ===================

    RP201: 12/10/2009 9:32:51 AM - Avg8 Update
    RP202: 12/11/2009 9:04:27 AM - Software Distribution Service 3.0
    RP203: 12/12/2009 10:56:56 AM - Avg8 Update
    RP204: 12/12/2009 10:58:05 AM - Avg8 Update
    RP205: 12/21/2009 10:12:34 PM - Avg8 Update
    RP206: 12/28/2009 1:49:55 PM - Avg8 Update
    RP207: 12/29/2009 8:46:05 PM - System Checkpoint
    RP208: 1/4/2010 11:22:19 AM - Avg8 Update
    RP209: 1/12/2010 1:44:46 PM - System Checkpoint
    RP210: 1/13/2010 8:00:30 PM - Software Distribution Service 3.0
    RP211: 1/22/2010 9:58:05 AM - Software Distribution Service 3.0
    RP212: 2/2/2010 9:50:51 AM - Avg8 Update
    RP213: 2/10/2010 3:06:41 PM - System Checkpoint
    RP214: 2/10/2010 6:34:03 PM - Software Distribution Service 3.0
    RP215: 2/10/2010 6:40:03 PM - Installed Windows Internet Explorer 8.
    RP216: 2/10/2010 6:41:09 PM - Software Distribution Service 3.0
    RP217: 2/12/2010 10:59:19 PM - Software Distribution Service 3.0
    RP218: 2/13/2010 10:04:49 AM - Software Distribution Service 3.0
    RP219: 2/26/2010 10:47:23 AM - Software Distribution Service 3.0
    RP220: 3/3/2010 4:23:01 PM - System Checkpoint
    RP221: 3/7/2010 12:32:59 PM - System Checkpoint
    RP222: 3/8/2010 7:23:49 PM - Avg8 Update
    RP223: 3/11/2010 12:03:34 AM - Software Distribution Service 3.0
    RP224: 3/16/2010 10:09:53 PM - Installed HiJackThis
    RP225: 3/18/2010 8:31:34 PM - Avg8 Update
    RP226: 3/18/2010 8:33:00 PM - Avg8 Update

    ==== Installed Programs ======================


    Adobe Anchor Service CS3
    Adobe Asset Services CS3
    Adobe Bridge CS3
    Adobe Bridge Start Meeting
    Adobe Camera Raw 4.0
    Adobe CMaps
    Adobe Color - Photoshop Specific
    Adobe Color Common Settings
    Adobe Color EU Extra Settings
    Adobe Color JA Extra Settings
    Adobe Color NA Recommended Settings
    Adobe Default Language CS3
    Adobe Device Central CS3
    Adobe Download Manager
    Adobe ExtendScript Toolkit 2
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Fonts All
    Adobe Help Viewer CS3
    Adobe Illustrator CS3
    Adobe Linguistics CS3
    Adobe PDF Library Files
    Adobe Photoshop CS3
    Adobe Reader 7.0
    Adobe Setup
    Adobe Shockwave Player
    Adobe Stock Photos CS3
    Adobe Type Support
    Adobe Update Manager CS3
    Adobe Version Cue CS3 Client
    Adobe WinSoft Linguistics Plugin
    Adobe XMP Panels CS3
    AVG Free 8.5
    Browser Address Error Redirector
    Canon Easy-WebPrint EX
    Canon IJ Network Scan Utility
    Canon IJ Network Tool
    Canon MP Navigator EX 3.0
    Canon MP560 series MP Drivers
    Canon MP560 series User Registration
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    Canon Utilities Solution Menu
    Compatibility Pack for the 2007 Office system
    Desktop Decorator 01.00.031 - KopyKake
    DVD Solution
    ERUNT 1.1j
    FATE
    Gateway Game Console
    Google Desktop
    Google Toolbar for Internet Explorer
    Google Update Helper
    gtw_logo
    High Definition Audio Driver Package - KB888111
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB888795)
    Hotfix for Windows XP (KB891593)
    Hotfix for Windows XP (KB893357)
    Hotfix for Windows XP (KB895953)
    Hotfix for Windows XP (KB895961)
    Hotfix for Windows XP (KB896256)
    Hotfix for Windows XP (KB896344)
    Hotfix for Windows XP (KB899337)
    Hotfix for Windows XP (KB899510)
    Hotfix for Windows XP (KB902841)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB909095)
    Hotfix for Windows XP (KB910728)
    Hotfix for Windows XP (KB912024)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB914906)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    InSpheration
    Intel Matrix Storage Manager
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PROSet/Wireless Software
    J2SE Runtime Environment 5.0 Update 2
    Java(TM) 6 Update 2
    Java(TM) 6 Update 7
    Magic Match 1.18
    McAfee Security Scan Plus
    mCore
    mDriver
    mDrWiFi
    mHelp
    Microsoft .NET Framework 1.0 Hotfix (KB887998)
    Microsoft .NET Framework 1.0 Hotfix (KB930494)
    Microsoft .NET Framework 1.0 Hotfix (KB953295)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Digital Image Library 9 - Blocker
    Microsoft Digital Image Starter Edition 2006
    Microsoft Digital Image Starter Edition 2006 Editor
    Microsoft Digital Image Starter Edition 2006 Library
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Standard Edition 2003
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    mIWA
    mLogView
    mMHouse
    Motorola SM56 Data Fax Modem
    Mozilla Firefox (3.5.8)
    mPfMgr
    mPfWiz
    mProSafe
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    mWlsSafe
    mXML
    mZConfig
    Napster Burn Engine
    OpenOffice.org Installer 1.0
    PDF Settings
    Penguins!
    Polar Bowler
    Polar Golfer
    Power2Go 4.0
    PowerDVD
    QuickTime
    RealPlayer Basic
    Recovery Software Suite Gateway
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917537)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928090)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB929969)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933566)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937143)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971032)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978706)
    SigmaTel Audio
    Sonic Encoders
    Spybot - Search & Destroy
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515/xx12 drivers.
    TIPCI
    Tradewinds
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB978506)
    Update for Windows Media Player 10 (KB910393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows Media Player 10 (KB926251)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB912945)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    Update for Windows XP (KB946627)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    Viewpoint Media Player
    WebFldrs XP
    Windows Genuine Advantage Validation Tool
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888239
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    Windows XP Media Center Edition 2005 KB914548
    Windows XP Media Center Edition 2005 KB973768

    ==== Event Viewer Messages From Past Week ========

    3/20/2010 11:54:59 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
    3/16/2010 6:36:35 PM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file regsvr32.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.2180.
    3/16/2010 4:13:10 PM, error: NetBT [4321] - The name "LODGE :1d" could not be registered on the Interface with IP address 192.168.1.101. The machine with the IP address 192.168.1.104 did not allow the name to be claimed by this machine.
    3/16/2010 4:12:45 PM, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.

    ==== End Of File ===========================


    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Owner at 17:34:49.18 on Sat 03/20/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.294 [GMT -4:00]

    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
    C:\Program Files\AVG\AVG8\avgscanx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Owner.furbus\My Documents\Downloads\dds.scr

    ============== Pseudo HJT Report ===============

    uSearch Bar = hxxp://www.google.com/ie
    uSearch Page = hxxp://www.google.com
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX6960
    uInternet Settings,ProxyOverride = <local>
    uInternet Settings,ProxyServer = http=127.0.0.1:5555
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
    BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
    TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    uRun: [Power2GoExpress] NA
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
    mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
    mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.exe
    mRun: [systray] c:\windows\mstre8.exe
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - hxxp://www.worldwinner.com/games/v47/scrabblecubes/scrabblecubes.cab
    DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} - hxxp://www.worldwinner.com/games/v54/zengems/zengems.cab
    DPF: {04063354-A10E-4427-A1EC-F3CC81587BC6} - hxxp://www.worldwinner.com/games/v41/mines/mines.cab
    DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} - hxxp://www.worldwinner.com/games/v53/dealornodeal/dealornodeal.cab
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://msn.worldwinner.com/games/v47/shared/FunGamesLoader.cab
    DPF: {1D082E71-DF20-4AAF-863B-596428C49874} - hxxp://www.worldwinner.com/games/v50/tpir/tpir.cab
    DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} - hxxp://www.worldwinner.com/games/v48/brickout/brickout.cab
    DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
    DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.9.113.cab
    DPF: {3D3DBC64-0D21-4EA4-94EE-86D6D9B31C0C} - hxxp://www.worldwinner.com/games/v45/moneylist/moneylist.cab
    DPF: {4AB16005-E995-4A60-89DE-8B8A3E6EB5B0} - hxxp://www.worldwinner.com/games/v56/trivialpursuit/trivialpursuit.cab
    DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} - hxxp://www.worldwinner.com/games/v63/bjattack/bja.cab
    DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab
    DPF: {61900274-3323-4446-BDCD-91548D32AF1B} - hxxp://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
    DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} - hxxp://www.worldwinner.com/games/v49/blockwerx/blockwerx.cab
    DPF: {64CD313F-F079-4D93-959F-4D28B5519449} - hxxp://www.worldwinner.com/games/v56/jeopardy/jeopardy.cab
    DPF: {64D01C7F-810D-446E-A07E-456746835644} - hxxp://games.myspace.com/gameshell/games/channel--110343720/lc--en/room--0fa147b9-5572-440b-8d7d-7813fb7fa3ba/online/abc_island/en/abcisland.cab
    DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} - hxxp://www.worldwinner.com/games/v41/freecell/freecell.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.21.01.0/iewwload.cab
    DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - hxxp://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient_japan/SpinTopGamesLauncher.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {94299420-321F-4FF9-A247-62A23EBB640B} - hxxp://www.worldwinner.com/games/v46/wordmojo/wordmojo.cab
    DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} - hxxp://www.worldwinner.com/games/v51/bejeweledtwist/bejeweledtwist.cab
    DPF: {97438FE9-D361-4279-BA82-98CC0877A717} - hxxp://www.worldwinner.com/games/v57/cubis/cubis.cab
    DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} - hxxp://www.worldwinner.com/games/v46/sol/sol.cab
    DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v57/wof/wof.cab
    DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} - hxxp://www.worldwinner.com/games/v67/swapit/swapit.cab
    DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} - hxxp://www.worldwinner.com/games/v41/hangman/hangman.cab
    DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - hxxp://www.worldwinner.com/games/v42/tilecity/tilecity.cab
    DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} - hxxp://www.worldwinner.com/games/v50/dinerdash/dinerdash.cab
    DPF: {C82BB209-F528-46F9-96D5-69DEF7260916} - hxxp://www.worldwinner.com/games/v45/mysterypi/mysterypi.cab
    DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} - hxxp://www.worldwinner.com/games/v43/paint/paint.cab
    DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} - hxxp://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
    DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
    DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} - hxxp://www.worldwinner.com/games/v44/golfsol/golfsol.cab
    DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} - hxxp://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    Notify: igfxcui - igfxdev.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\owner~1.fur\applic~1\mozilla\firefox\profiles\65e9x6n0.default\
    FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
    FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    FF - plugin: c:\documents and settings\owner.furbus\application data\mozilla\firefox\profiles\65e9x6n0.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
    FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
    FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-13 335240]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-13 27784]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-11-13 108552]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-11-13 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-13 297752]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    S2 DCOM Server Process Launcher (DcomLaunch) ;DCOM Server Process Launcher (DcomLaunch) ;c:\program files\tinyproxy\tinyproxy.exe --> c:\program files\tinyproxy\tinyproxy.exe [?]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-13 135664]
    S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-12-2 30192]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

    =============== Created Last 30 ================

    2010-03-17 02:09:54 0 d-----w- c:\program files\TrendMicro
    2010-03-09 21:49:31 3555328 -c----w- c:\windows\system32\dllcache\moviemk.exe

    ==================== Find3M ====================

    2010-03-14 23:47:37 48794 ----a-w- c:\docume~1\owner~1.fur\applic~1\wklnhst.dat
    2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

    ============= FINISH: 17:38:13.06 ===============


    And from GMER:
    GMER 1.0.15.15281 - http://www.gmer.net
    Rootkit quick scan 2010-03-20 22:19:18
    Windows 5.1.2600 Service Pack 2
    Running: f39l5ssk.exe; Driver: C:\DOCUME~1\OWNER~1.FUR\LOCALS~1\Temp\pwtdypoc.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

    ---- EOF - GMER 1.0.15 ----

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    Seems that you didn't run complete scan with GMER. Please go to rootkit tab and deselect sections & devices before clicking scan -button. Then let it finish the scan.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Default

    I ran GMER as you asked and it only came up with a text box that said "no system modifications could be found". I hope that helps.

    Thanks again for your help.

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Didn't it produce any log to post?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
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    Default

    No. Log came up even though I selected copy. Just the above message came up. I will run it again though, for good measure. I will repost as soon as the scan is done.

  8. #8
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Let me know if it didn't produce a log. We'll continue then.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Member
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    Default

    ok, so I tried GMER again and this is what I got:

    GMER 1.0.15.15281 - http://www.gmer.net
    Rootkit scan 2010-03-23 22:44:25
    Windows 5.1.2600 Service Pack 2
    Running: gmer.exe; Driver: C:\DOCUME~1\OWNER~1.FUR\LOCALS~1\Temp\pwtdypoc.sys


    ---- Files - GMER 1.0.15 ----

    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1396.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1398.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1400.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1402.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1404.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1406.xml 0 bytes
    File C:\WINDOWS\pchealth\helpctr\DataColl\CollectedData_1408.xml 0 bytes

    ---- EOF - GMER 1.0.15 ----



    Seems pretty short. One thing I was unclear on was whether the "show all" box should be checked. Your instructions indicated to not check it while a scan was in progress, but did not indicate whether it should or shouldn't be checked before starting the scan.

    Sorry it took so long to come back... doing anything after the scan is difficult since it seems that then my computer grinds to a halt (I had to halt a few processes just to post this, one was GoogleDesktop.exe and the other was a process starting with avg).

    I'll scan again with the box check and post if anything is different. Thanks again for taking the time to help me with this debilitating issue.

  10. #10
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    No need to re-run GMER


    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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