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Thread: trojan removal help please

  1. #11
    Emeritus-Security Expert
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    Default

    Hi,

    AVG is a Anti Virus program and Spybot is a Anti Malware program, two different animals, one checks for viruses and one checks for malware, you can run them both.


    Now to remove most of the tools that we have used in fixing your machine:
    • Make sure you have an Internet Connection.
    • Download OTC to your desktop and run it
    • A list of tool components used in the cleanup of malware will be downloaded.
    • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
    • Click Yes to begin the cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.












    Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .

    Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
    • Spybot Search and Destroy 1.6
      Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
    • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
    • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
    • IE-Spyad
      IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  2. #12
    Junior Member
    Join Date
    Apr 2010
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    7

    Default think i'm set

    ken545

    I ran the OTC, have spybot S&D updated, have spyware blaster and spyware guard, got IE-spyad and set up COMODO firewall. Everything seems to be running right. If you think we are set I will thank you once more and stop wasting your time so you can help some other poor fool like me :P

    P.S. you and the other wonderful people who are good enough to volunteer to help people you will never meet restore my hope and faith in my fellow man.

  3. #13
    Emeritus-Security Expert
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    Your very welcome

    Take care,

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  4. #14
    Emeritus-Security Expert
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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