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Thread: Numerous Issues Found, Can't Run Spybot or Install Latest HijackThis

  1. #1
    Member
    Join Date
    Apr 2010
    Posts
    45

    Default Numerous Issues Found, Can't Run Spybot or Install Latest HijackThis

    Hi,

    Ordinarily I'm pretty successful in resolving these issues (often with the help of this forum and google), but I just can't seem to fix my current PC (Dell XPS, Windows XP) trouble. I've been at this for 3 days now, and I think it's time to ask for some expert help.

    Here are my symptoms:
    - Browser redirects on google searches. (Though pasting URLs directly in the URL bar works.)
    - Numerous reported and supposedly fixed viruses and trojans.
    - I've been working in SafeMode, and everytime I reboot in SafeMode with Networking to test the supposed fixes, I seem to get more viruses and trojans.
    - Spybot hangs after (sometimes during) scans, and especially when I click the fix button.
    - I can't install the latest HijackThis. I get an error: "The system administrator has set policies to prevent this installation." (My account is the administrator account.)

    What I've tried:
    - Scanning with Spybot (fails)
    - Scanning with SUPERAntispyware (seems to fix the latest round, but not the source)
    - Scanning with Malwarebytes (finds and fixes different ones than SUPERAntispyware.)
    - Scanning with HijackThis v1.99.1 (Helped initially, but I'm not finding any obvious evil-doers.)
    - Scanning with McAffee, my default antivirus (pre-installed on this PC)

    I'm not attaching the old HijackThis log because the FAQ told me not to do so and await further instruction. Please let me know you if you'd like me to do so, I have the latest.

    I'm running out of ideas, please help!

    Thank you in advance, and apologies if I'm not doing this right.

    I'm sorry to post to this thread again, but I found a way around my problem with running a more current version of HijackThis, and thought it might save everyone some time.

    Here is the HijackThis Log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 22:45:28, on 4/11/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.17023)
    Boot mode: Safe mode

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\regedit.exe
    C:\WINDOWS\system32\mmc.exe
    C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://localhost/Procurement/Admin/SiteMap.aspx
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://v4.windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: IE Developer Toolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [GC75-Manager-Class] "C:\Program Files\Sony Ericsson\Wireless Manager\GC75Manager.exe" -startup
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [WTClient] WTClient.exe
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [eBook Library Launcher] C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SlickRun] "C:\Program Files\SlickRun\sr.exe"
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10d.exe
    O4 - HKUS\S-1-5-18\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [davclnt.exe] C:\WINDOWS\TEMP\davclnt.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler (User 'Default user')
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.msspmmapp01
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1199738893296
    O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/F...ansferCtrl.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: McAfee Application Installer Cleanup (0039471270030169) (0039471270030169mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\003947~1.EXE (file missing)
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
    O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdate1c99460716cd960) (gupdate1c99460716cd960) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
    O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
    O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\System32\Drivers\WTSRV.EXE
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 15383 bytes
    Last edited by Blade81; 2010-04-12 at 17:24. Reason: Posts merged

  2. #2
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello Briarius

    Welcome to Safer Networking.

    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.


    You ran Malwarebytes, open it and go to the logs tab and post the last report please



    Download DDS by sUBs from one of the following links. Save it to your desktop.
    • DDS.com
    • DDS.scr
    • DDS.pif
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
    • Notepad will open with the results, click no to the Optional_Scan
    • Follow the instructions that pop up for posting the results.
    • Close the program window, and delete the program from your desktop.

    Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

    Information on A/V control Here
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Member
    Join Date
    Apr 2010
    Posts
    45

    Default

    Hi ken545,

    Thank you so much for the assistance. My essential data is backed up already.

    I went ahead and ran another Malwarebytes scan. Based on how things have gone so far, I thought it best to give you the latest. (It seems like a new virus is detected every time I power on the PC.) I told Malwarebytes to go ahead and remove the detected files, and it hung, and then crashed my machine. (I was not running this in Safe Mode, so I'm not surprised.)

    Malwarebytes Log:
    ----

    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3976

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.11

    4/14/2010 7:57:23 PM
    mbam-log-2010-04-14 (19-57-23).txt

    Scan type: Quick scan
    Objects scanned: 127224
    Time elapsed: 12 minute(s), 26 second(s)

    Memory Processes Infected: 1
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 3
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    C:\Documents and Settings\Brian\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> No action taken.

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\Brian\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> No action taken.

    ----

    And the DDS.txt:
    ----


    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Brian at 20:55:17.05 on Wed 04/14/2010
    Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1242 [GMT -4:00]

    AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\TEMP\016960~1.EXE
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
    C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\MI6841~1\MSSQL$~1\binn\sqlservr.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.3\OLAP\bin\msmdsrv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
    C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
    C:\WINDOWS\system32\WTClient.exe
    C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\DOCUME~1\Brian\LOCALS~1\Temp\clclean.0001
    C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\stacsv.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\Drivers\WTSRV.EXE
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\msftesql.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    E:\Spyware and Virus Tools\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://localhost/Procurement/Admin/SiteMap.aspx
    uInternet Settings,ProxyOverride = localhost
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
    BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [SetDefaultMIDI] MIDIDef.exe
    uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Nero PhotoShow Media Manager] c:\progra~1\nero\neroph~1\data\xtras\mssysmgr.exe
    uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
    uRun: [OM_Monitor] c:\program files\olympus\olympus master\Monitor.exe -NoStart
    uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
    uRun: [SlickRun] "c:\program files\slickrun\sr.exe"
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRun: [Google Update] "c:\documents and settings\brian\local settings\application data\google\update\GoogleUpdate.exe" /c
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [nwiz] nwiz.exe /installquiet
    mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
    mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
    mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
    mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
    mRun: [UpdReg] c:\windows\UpdReg.EXE
    mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
    mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
    mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
    mRun: [OM_Monitor] c:\program files\olympus\olympus master\FirstStart.exe
    mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
    mRun: [eFax 4.3] "c:\program files\efax messenger 4.3\J2GDllCmd.exe" /R
    mRun: [CXMon] "c:\program files\hewlett-packard\photosmart\photo imaging\Hpi_Monitor.exe"
    mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\photosmart\hp share-to-web\hpgs2wnd.exe
    mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [WTClient] WTClient.exe
    mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
    mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
    mRun: [<NO NAME>]
    mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
    mRun: [eBook Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
    mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
    mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
    dRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
    dRun: [davclnt.exe] c:\windows\temp\davclnt.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqthb08.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
    uPolicies-system: EnableProfileQuota = 1 (0x1)
    mPolicies-system: EnableLUA = 0 (0x0)
    dPolicies-system: DisableTaskMgr = 1 (0x1)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    LSP: VLsp.dll
    Trusted Zone: msspmmapp01
    DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1199738893296
    DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
    DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\brian\applic~1\mozilla\firefox\profiles\p6dqke3h.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
    FF - component: c:\documents and settings\brian\application data\mozilla\firefox\profiles\p6dqke3h.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
    FF - plugin: c:\documents and settings\brian\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npatgpc.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npdeploytk.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npicaN.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npnul32.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\NPOFFICE.DLL
    FF - plugin: c:\progra~1\mozilla firefox\plugins\nppdf32.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin2.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin3.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin4.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin5.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin6.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin7.dll
    FF - plugin: c:\progra~1\mozilla firefox\plugins\npyaxmpb.dll
    FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
    FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
    FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
    FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
    FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
    FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
    FF - plugin: c:\program files\skyhook wireless\loki browser plugin\nploki.dll
    FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-4-28 214664]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-11-17 12872]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-11-17 66632]
    R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-4-28 359952]
    R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-4-28 144704]
    R2 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2007-3-4 202096]
    R2 MSSQL$DUMAS;MSSQL$DUMAS;c:\progra~1\mi6841~1\mssql$~1\binn\sqlservr.exe -sdumas --> c:\progra~1\mi6841~1\mssql$~1\binn\sqlservr.exe -sDUMAS [?]
    R2 ReportServer;ReportServer;c:\program files\microsoft sql server\mssql\reporting services\reportserver\bin\ReportingServicesService.exe [2003-11-18 8192]
    R3 PTSimBus;PenTablet Bus Enumerator;c:\windows\system32\drivers\PTSimBus.sys [2007-6-7 18944]
    S?2 gupdate1c99460716cd960;Google Update Service (gupdate1c99460716cd960);c:\program files\google\update\GoogleUpdate.exe [2009-2-21 133104]
    S?4 0169601271288449mcinstcleanup;McAfee Application Installer Cleanup (0169601271288449);c:\windows\temp\016960~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\016960~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
    S3 hpusbwdm;HP DVD Movie Writer dc3000/dc4000;c:\windows\system32\drivers\hpusbwdm.sys [2004-1-5 1080832]
    S3 HVNEIAM;HVNEIAM;c:\docume~1\brian\locals~1\temp\HVNEIAM.exe [2010-4-14 383872]
    S3 klmd21;klmd21;c:\windows\system32\drivers\klmd.sys --> c:\windows\system32\drivers\klmd.sys [?]
    S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-4-11 38224]
    S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-4-28 79816]
    S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-4-28 35272]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-4-28 34248]
    S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-4-28 40552]
    S3 PCD5SRVC{FBEA8B78-1B22F121-05040000};PCD5SRVC{FBEA8B78-1B22F121-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~2\hwdiag\bin\PCD5SRVC.pkms [2007-12-5 20640]
    S3 PRSUSB;Sony Reader;c:\windows\system32\drivers\PRSUSB.sys [2007-2-26 18944]
    S3 PTSimHid;PenTablet Simulated HID MiniDriver;c:\windows\system32\drivers\PTSimHid.sys [2007-4-23 10752]
    S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-11-17 12872]
    S3 SQLAgent$DUMAS;SQLAgent$DUMAS;c:\program files\microsoft sql server\mssql$dumas\binn\sqlagent.exe -i dumas --> c:\program files\microsoft sql server\mssql$dumas\binn\sqlagent.exe -i DUMAS [?]
    S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-4-28 606736]
    S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2006-12-2 2805000]

    =============== Created Last 30 ================

    2010-04-14 23:39:10 0 d-----w- c:\windows\LastGood.Tmp
    2010-04-14 23:34:08 22225326 ----a-w- c:\windows\system32\STNEMB
    2010-04-12 02:44:53 0 d-----w- c:\program files\Trend Micro
    2010-04-12 02:38:17 0 d--h--w- c:\windows\system32\GroupPolicy
    2010-04-11 17:54:59 1324 ----a-w- c:\windows\system32\d3d9caps.dat
    2010-04-11 06:34:52 0 d-----w- c:\docume~1\brian\applic~1\Malwarebytes
    2010-04-11 06:34:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-04-11 06:34:34 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-04-11 06:34:34 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-04-11 06:34:34 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2010-04-10 06:37:38 0 d-----w- c:\windows\pss
    2010-04-01 18:45:10 0 d-----w- c:\docume~1\brian\applic~1\Office Genuine Advantage
    2010-03-22 16:58:49 3280 ----a-w- c:\windows\system32\wbem\Outlook_01cac9e0f174dfca.mof

    ==================== Find3M ====================

    2010-04-09 10:53:20 64862 ----a-w- c:\windows\system32\nvModes.dat
    2010-03-21 15:24:24 0 -c--a-w- c:\windows\system32\drivers\lvuvc.hs
    2010-03-21 15:24:09 0 -c--a-w- c:\windows\system32\drivers\logiflt.iad
    2010-03-10 13:18:21 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
    2010-03-10 13:18:20 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
    2010-02-23 05:20:02 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
    2010-02-23 05:18:28 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
    2010-02-10 05:10:48 77916 ---ha-w- c:\windows\system32\mlfcache.dat
    2004-08-04 10:00:00 94784 -csh--w- c:\windows\twain.dll
    2008-04-14 00:12:07 50688 --sh--w- c:\windows\twain_32.dll
    2006-02-17 02:33:10 1216 -csh--w- c:\windows\Twunk_16.dll
    2006-02-17 02:33:10 1216 -csh--w- c:\windows\Twunk_32.dll
    2006-06-21 01:28:42 88 --sh--r- c:\windows\system32\12CD8DF12B.sys
    2006-06-21 00:01:35 56 --sh--r- c:\windows\system32\2BF18DCD12.sys
    2006-06-21 01:28:43 6580 --sha-w- c:\windows\system32\KGyGaAvL.sys
    2008-04-14 00:11:56 1028096 --sha-w- c:\windows\system32\mfc42.dll
    2008-04-14 00:12:01 57344 --sha-w- c:\windows\system32\msvcirt.dll
    2008-04-14 00:12:01 413696 --sha-w- c:\windows\system32\msvcp60.dll
    2008-04-14 00:12:01 343040 --sha-w- c:\windows\system32\msvcrt.dll
    2008-04-14 00:12:02 551936 --sh--w- c:\windows\system32\oleaut32.dll
    2008-04-14 00:12:02 84992 --sha-w- c:\windows\system32\olepro32.dll
    2008-04-14 00:12:32 11776 --sh--w- c:\windows\system32\regsvr32.exe
    2008-08-25 04:48:19 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082520080826\index.dat

    ============= FINISH: 20:59:05.06 ===============

    As instructed by the DDS tool, I'm attaching the zip file of Attach.txt

  4. #4
    Security Expert ken545's Avatar
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    Default

    Good Morning,

    ave.exe <--This is nasty and has to go. Rerun Malwarebytes and this time select REMOVE SELECTED on everything it finds.

    DDS is quite and extensive log, I need to look it over, post the new Malwarebytes log in the meantime please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
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    Default

    Good Afternoon,

    This time I booted up in Safe Mode (no networking) in the hopes of having better luck removing it. I think it worked, my PC didn't crash this time. (See log text below.)

    If it helps, I did a little googling of the things listed in the HJT log while waiting for help. It seems that the following line is indicates another bad actor:

    O4 - HKUS\S-1-5-18\..\Run: [davclnt.exe] C:\WINDOWS\TEMP\davclnt.exe (User 'SYSTEM')

    However, when I look in C:\WINDOWS\TEMP now, I don't find see the file. Perhaps it was removed in a prior scan, but for some reason the entry wasn't removed. (I am suspicious of the files I do see in there.)

    As I mentioned before, whenever I boot up with networking or in normal mode, I seem to get a new infection. (Even if I am not connected to the internet.) Just before I posted to this forum, scans by various antivirus tools found and (supposedly) fixed: pincav.e, fakealert_krypt.b, dnschanger.as, fraud.msantispyware2009, win32.tdss.reg and win32.tdss.rtk. Hopefully this information helps, or at least doesn't make things any more confusing.

    Thanks!

    Here is the log generated that Malwarebytes scan:
    ----

    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3976

    Windows 5.1.2600 Service Pack 3 (Safe Mode)
    Internet Explorer 7.0.5730.11

    4/15/2010 12:01:09 PM
    mbam-log-2010-04-15 (12-01-09).txt

    Scan type: Quick scan
    Objects scanned: 123164
    Time elapsed: 12 minute(s), 37 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 3
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\Brian\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

  6. #6
    Security Expert ken545's Avatar
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    Default

    Hi,

    You have a few other bad ones besides the one you pointed out. Lets see if Combofix with remove them.

    Please download ATF Cleaner by Atribune to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
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    Should run these in Safe Mode, or normal, or does it matter?

  8. #8
    Security Expert ken545's Avatar
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    Default

    Normal if you can, safemode if you cant
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
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    I'm still in the process of running these tools, but I saw something I wanted to note before I close it and forget. When I booted up this time in normal mode, I got a "System settings protector" dialog, that looks very much like the dialog you get to report bugs to Microsoft. (Debug, Send Error Report and Don't Send buttons.) I don't know if it's a legitimate error or not, but I'm suspicious. I've never seen this one before.

  10. #10
    Security Expert ken545's Avatar
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    Default

    OK, lets see what the CF Scan finds
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
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    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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