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Thread: Nasty rootkit on laptop

  1. #1
    Junior Member
    Join Date
    May 2010
    Posts
    1

    Exclamation Nasty rootkit on laptop

    i have a bad virus/malware/rootkit on my laptop that i cant fix with malwarebytes or other search & destory programs. i looked into the archives and found the following similar issue:

    http://forums.spybot.info/archive/in...p/t-51875.html

    looks like it took some work, but ken545 was able to resolve it. I would love to get in contact with him and see if its possible to correct the problem on my laptop. im having to work with flash drives, downloading helpful programs and files to then transfer over to my laptop. whenever i connect to the internet, i get a lot of malware-related popups and threats and the computer becomes generally unfunctional. with the internet turned off, I can install some programs, but then the malware detects their existence and prevents them from running, saying i dont have access priveleges, etc. Anyways, would appreciate any help! Thanks.
    Last edited by tashi; 2010-05-04 at 02:21. Reason: Removed Helper's name from subject ;-)

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi,

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.


    --

    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab, uncheck files option and then click scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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