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Thread: "antispyware soft" trojan & virus - help!

  1. #1
    Junior Member
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    May 2010
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    Default "antispyware soft" trojan & virus - help!

    hello,

    last night i went to a website that looked harmless but immediately began getting pop-ups on my computer. then today ALL of my programs (including paint shop pro, notepad, etc.) stopped working, i started getting alerts from windows defender saying my computer was under attack, i was getting a million pop-ups, including internet explorer & it wouldn't let spybot s&d load. i've tried running online scans but it won't let me download the programs. it also keeps popping up saying, "your computer is under attack, do you want to start your antivirus software?" - when i click yes, it takes me to a webpage for antispyware soft...it won't let me go to ANY other website through internet explorer...fortunately, mozilla firefox works (at least for now).

    it put an icon in my tray called "Antispyware Soft." i researched this online & it says it's a virus & my computer is doing all of the things it's purported to cause....

    i can't get any antivirus programs to load - help!!!!

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
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    Finland
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    Default

    Hi,

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Emeritus Blade81's Avatar
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    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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