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Thread: Please help with infected laptop

  1. #1
    Member
    Join Date
    Sep 2009
    Posts
    37

    Default Please help with infected laptop

    Hello,
    can someone please help me with my laptop?
    i believe it has a number of infections after a friend has been using it.
    I did a quick msconfig check to see what was in the startup list and found pp14.exe, freddy101.exe, captcha7 and sysldtray.

    also trying to get to this website kept redirecting me to bad nasty places!

    DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
    Run by kikstah at 14:26:24.97 on Thu 05/20/2010
    Internet Explorer: 7.0.6001.18000
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2045.1684 [GMT -7:00]

    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\Explorer.EXE
    C:\Windows\system32\wbem\wmiprvse.exe
    E:\Antivirus\dds.scr
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uSearch Page = hxxp://www.google.com
    uStart Page = hxxp://www.google.com/
    uSearch Bar = hxxp://www.google.com/ie
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
    BHO: &Security Update: {35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc} - c:\windows\system32\win32extension.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [Sidebar]
    uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    uRun: [TOSCDSPD] TOSCDSPD.EXE
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [cfFncEnabler.exe] cfFncEnabler.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
    mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
    mRun: [FingerPrintNotifer] "c:\program files\truesuite access manager\FpNotifier.exe"
    mRun: [UsbMonitor] "c:\program files\truesuite access manager\usbnotify.exe"
    mRun: [PwdBank] "c:\program files\truesuite access manager\PwdBank.exe"
    mRun: [HDMICtrlMan] c:\program files\toshiba\hdmictrlman\HDMICtrlMan.exe
    mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [sysldtray] c:\windows\ld16.exe
    mRun: [Captcha7] rundll "c:\program files\captcha.dll",captcha
    mRun: [pp] c:\windows\pp14.exe
    mRun: [sysfbtray] c:\windows\freddy79.exe
    StartupFolder: c:\users\kikstah\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\users\kikstah\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: DisableCAD = 1 (0x1)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

    ============= SERVICES / DRIVERS ===============

    R0 AlfaFF;AlfaFF mini-filter driver;c:\windows\system32\drivers\AlfaFF.sys [2008-8-27 42608]
    R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-5-5 7168]
    S1 fio32;fio32;c:\windows\system32\drivers\fio32.sys [2009-12-28 59520]
    S2 Authentec memory manager;Authentec memory manager service;c:\windows\system32\TAMSvr.exe [2008-8-27 49152]
    S2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
    S2 fioo32;fioo32;c:\windows\system32\SvchOst.eXE -k fioo32 [2008-1-20 21504]
    S2 OpenLibSys;OpenLibSys;c:\program files\nxp\fm radio\OpenLibSys.sys [2008-8-27 14672]
    S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
    S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-27 30192]
    S3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-4-27 3658752]
    S3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]

    =============== Created Last 30 ================


    ==================== Find3M ====================

    2009-12-28 10:28:16 17408 --sha-r- c:\program files\captcha.dll
    2009-01-06 02:13:22 86016 ----a-w- c:\windows\inf\infstor.dat
    2009-01-06 02:13:22 51200 ----a-w- c:\windows\inf\infpub.dat
    2009-01-06 02:13:22 143360 ----a-w- c:\windows\inf\infstrng.dat
    2008-10-23 20:52:46 665600 ----a-w- c:\windows\inf\drvindex.dat
    2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
    2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
    2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
    2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
    2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
    2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2008-09-09 16:58:44 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
    2008-09-09 16:58:44 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
    2008-09-09 16:58:44 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
    2009-07-27 20:36:35 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
    2009-07-27 20:36:35 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
    2009-07-27 20:36:35 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
    2010-02-13 21:40:13 16384 --sha-w- c:\windows\temp\cookies\index.dat
    2010-02-13 21:40:13 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
    2010-02-13 21:40:13 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

    ============= FINISH: 14:27:21.07 ===============



    Thank you

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello middleman

    Welcome to Safer Networking.

    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.


    You do have some nasty things going on, thank God for friends


    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Member
    Join Date
    Sep 2009
    Posts
    37

    Default

    Thank you for your help.
    it certainly doesnt seem very healthy...

    I ran combo fix, however i dont specifically remember it installing the microsoft part. however once it finished here is the log created.

    ComboFix 10-05-23.06 - kikstah 05/24/2010 22:28:50.1.2 - x86
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2045.1422 [GMT -7:00]
    Running from: c:\users\kikstah\Desktop\ComboFix.exe
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\program files\captcha.dll
    c:\program files\PersonalSec
    c:\program files\PersonalSec\psecurity.exe
    c:\program files\PersonalSec\system.dat
    c:\users\kikstah\AppData\Local\TempDIR
    c:\windows\010112010146111103.xxe
    c:\windows\0101120101465755.xxe
    c:\windows\bk23567.dat
    c:\windows\fdgg34353edfgdfdf
    c:\windows\freddy79.exe
    c:\windows\ld16.exe
    c:\windows\pp14.exe
    c:\windows\rdr_1261996096.exe
    c:\windows\system32\drivers\fio32.sys
    c:\windows\system32\fio32.dll
    c:\windows\System32\wiN32extension.dll

    Infected copy of c:\windows\system32\drivers\iaStor.sys was found and disinfected
    Restored copy from - Kitty had a snack :p
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Service_fioo32
    -------\Service_SfX
    -------\Legacy_fio32
    -------\Service_fio32


    ((((((((((((((((((((((((( Files Created from 2010-04-25 to 2010-05-25 )))))))))))))))))))))))))))))))
    .

    2010-05-25 05:38 . 2010-05-25 05:43 -------- d-----w- c:\users\kikstah\AppData\Local\temp
    2010-05-25 05:38 . 2010-05-25 05:38 -------- d-----w- c:\users\Tino\AppData\Local\temp
    2010-05-25 05:38 . 2010-05-25 05:38 -------- d-----w- c:\users\Default\AppData\Local\temp
    2010-05-25 05:20 . 2010-05-25 05:21 -------- d-----w- C:\32788R22FWJFW
    2010-05-20 21:55 . 2010-05-20 21:55 0 ----a-w- c:\windows\nsreg.dat
    2010-05-20 21:55 . 2010-05-20 21:55 -------- d-----w- c:\users\kikstah\AppData\Local\Mozilla
    2010-05-20 21:25 . 2010-05-20 21:25 -------- d-----w- c:\program files\ERUNT

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-05-13 03:13 . 2008-08-28 03:11 1356 ----a-w- c:\users\kikstah\AppData\Local\d3d9caps.dat
    2010-05-12 03:55 . 2008-08-28 04:02 -------- d-----w- c:\programdata\Microsoft Help
    2010-05-07 00:16 . 2008-08-28 03:12 71440 ----a-w- c:\users\kikstah\AppData\Local\GDIPFONTCACHEV1.DAT
    2009-12-28 08:38 . 2010-05-25 05:44 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IconOvrly1]
    @="{A4EEBF66-92EB-4F2A-9F1E-2F6D14B30DA6}"
    [HKEY_CLASSES_ROOT\CLSID\{A4EEBF66-92EB-4F2A-9F1E-2F6D14B30DA6}]
    2007-04-20 18:40 118784 ----a-w- c:\program files\TrueSuite Access Manager\IconOvrly.dll

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "WindowsWelcomeCenter"="oobefldr.dll" [2008-01-21 2153472]
    "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-12-28 39408]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
    "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
    "NDSTray.exe"="NDSTray.exe" [BU]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-06 1029416]
    "RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
    "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
    "TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-02-06 431456]
    "HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-11-01 54608]
    "SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2007-06-16 448080]
    "00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-03-19 716800]
    "ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2007-09-28 75136]
    "FingerPrintNotifer"="c:\program files\TrueSuite Access Manager\FpNotifier.exe" [2008-06-04 688128]
    "UsbMonitor"="c:\program files\TrueSuite Access Manager\usbnotify.exe" [2007-06-05 94208]
    "PwdBank"="c:\program files\TrueSuite Access Manager\PwdBank.exe" [2008-06-24 3151872]
    "HDMICtrlMan"="c:\program files\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe" [2008-04-26 716800]
    "Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2008-04-29 417792]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-28 30192]
    "Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2008-01-21 215552]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-04-27 282624]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-06-01 257088]

    c:\users\kikstah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Bluetooth Manager.lnk - c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2008-4-14 2979144]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "DisableCAD"= 1 (0x1)

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "mixer4"=wdmaud.drv

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=""
    "FirewallOverride"=""

    R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2009-12-28 30192]
    S0 AlfaFF;AlfaFF mini-filter driver;c:\windows\system32\Drivers\AlfaFF.sys [2008-03-01 42608]
    S2 Authentec memory manager;Authentec memory manager service;c:\windows\system32\TAMSvr.exe [2008-03-31 49152]
    S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2008-04-17 40960]
    S2 OpenLibSys;OpenLibSys;c:\program files\NXP\FM Radio\OpenLibSys.sys [2007-10-19 14672]
    S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 126976]
    S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
    S3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-04-27 3658752]
    S3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [2008-04-25 73728]


    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    WindowsMobile REG_MULTI_SZ wcescomm rapimgr
    LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
    .
    Contents of the 'Scheduled Tasks' folder

    2010-05-25 c:\windows\Tasks\User_Feed_Synchronization-{9F6CBE8D-93A5-4558-8854-F4B65295F65A}.job
    - c:\windows\system32\msfeedssync.exe [2008-01-21 02:24]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    FF - ProfilePath - c:\users\kikstah\AppData\Roaming\Mozilla\Firefox\Profiles\r3pd0vgz.default\

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-Sidebar - (no file)
    HKCU-Run-TOSCDSPD - TOSCDSPD.EXE
    HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe
    AddRemove-PersonalSec - c:\program files\PersonalSec\psecurity.exe



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-05-24 22:43
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0007\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'Explorer.exe'(944)
    c:\program files\TrueSuite Access Manager\IconOvrly.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    c:\windows\system32\Ati2evxx.exe
    c:\windows\system32\Ati2evxx.exe
    c:\program files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
    c:\windows\system32\TODDSrv.exe
    c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
    c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
    c:\windows\RtHDVCpl.exe
    c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    c:\windows\ehome\ehmsas.exe
    c:\program files\iPod\bin\iPodService.exe
    c:\program files\TOSHIBA\HDMICtrlMan\HCMSoundChanger.exe
    c:\program files\TrueSuite Access Manager\CssSvr.exe
    c:\program files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    c:\program files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    .
    **************************************************************************
    .
    Completion time: 2010-05-24 22:49:17 - machine was rebooted
    ComboFix-quarantined-files.txt 2010-05-25 05:49

    Pre-Run: 215,179,722,752 bytes free
    Post-Run: 215,344,939,008 bytes free

    - - End Of File - - 2CBE8FE805CD1FBD334BCFB6D1232FDB




    i had to reboot in safe made because it would not let me run firefox or IE. the error it gave was something to do with registry marked for deleting? (i can restart again and take a screenshot if it would be helpful?

    Thanks again for your help

  4. #4
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    Default

    Hi,

    Just reboot and you should be fine. This infection infected your Intel Storage Controller, but CF fixed it.

    Please download ATF Cleaner by Atribune to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





    Please download Malwarebytes from Here or Here
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected .
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
    Post the report please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
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    Join Date
    Sep 2009
    Posts
    37

    Default

    Thanks for your help. it seemed to boot up fine this time, just like you said.
    here is the log.

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4140

    Windows 6.0.6001 Service Pack 1
    Internet Explorer 7.0.6001.18000

    5/25/2010 2:03:46 PM
    mbam-log-2010-05-25 (14-03-46).txt

    Scan type: Quick scan
    Objects scanned: 127199
    Time elapsed: 11 minute(s), 26 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 2
    Files Infected: 11

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\Program Files\Common Files\PersonalSecUninstall (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Users\kikstah\Desktop\pack_257.exe (Rogue.Installer) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Computer Scan.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Help.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Personal Security.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Registration.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Security Center.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Settings.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Update.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\Program Files\Common Files\PersonalSecUninstall\Uninstall.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
    C:\Users\kikstah\Desktop\Personal Security.lnk (Rogue.PSecurity) -> Quarantined and deleted successfully.
    C:\Users\kikstah\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\PersonalSec.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

  6. #6
    Emeritus-Security Expert
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    Default

    Good Morning,

    Looking good , how is your system running now ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
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    Default

    Hello Ken,
    Thank you for your help.

    it certainly seems to be running much better now!
    Thanks for all your help

  8. #8
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    Default

    Great


    Lets update your Java to make your system more secure

    Download the latest version Here save it, do not install it yet.

    Java SE Runtime Environment (JRE)JRE 6 Update 20 <--The wording is confusing but this is what you need

    • Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
    • Reboot your computer
    • Install the latest version

    You can verify the installation Here





    Please download ATF Cleaner by Atribune to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.






    ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

    Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

    Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

    • Click START then RUN
    • Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.




    • When shown the disclaimer, Select "2"


    The above procedure will:
    • Delete the following:
      • ComboFix and its associated files and folders.
      • VundoFix backups, if present
      • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.






    Now to remove most of the tools that we have used in fixing your machine:
    • Make sure you have an Internet Connection.
    • Download OTC to your desktop and run it
    • A list of tool components used in the cleanup of malware will be downloaded.
    • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
    • Click Yes to begin the cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.









    Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .

    Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
    • Spybot Search and Destroy 1.6
      Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
    • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
    • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
    • IE-Spyad
      IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
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    Default

    Thanks again.
    i have that laptop at home so i will get that stuff done later. did you want me to post one last log to be sure?

    or are you happy its now "safe"

  10. #10
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    Default

    You can post a final DDS log and I can take a look
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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