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Thread: "Error retreiving update info file"

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    1

    Default "Error retreiving update info file"

    I have been trying to update Spybot for the last month but it constantly comes up with
    "Error retreiving update info file"
    Previously I have never had problems before and have used this program for may years in different computers that I have owned.
    I am also unable to access the Spybot homepage.
    Other rather strange things happening as well.
    Am hoping that somwone is able to help me, I am figuring that there is a naughty bug/trogan or something affecting my connection.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,484

    Default

    Thanks for posting on the forum,Meeuw.
    You might be able to download the manual detection updates from this direct download link:
    http://www.spybotupdates.biz/updates...d_includes.exe

    If you aren't able to download the manual detection updates from that link,or if you are able to download it,but strange things continue happening after running Spybot,then I suggest getting checked out in the malware removal forum.

    The instructions to read and follow are here:
    http://forums.spybot.info/showthread.php?t=288

    Malware removal forum:
    http://forums.spybot.info/forumdisplay.php?f=22

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