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Thread: Browser hijacked; posting from different pc

  1. #1
    Junior Member
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    Default Browser hijacked; posting from different pc

    My system keeps getting hijacked and I'm posting this from different pc as I'm unable to even log on to this website from the infected pc.

  2. #2
    Emeritus Blade81's Avatar
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    Hi linder,

    We'll need to download some tools first. If you transfer those to affected system with a removable drive it's better make sure the drive is properly secured first.

    1. Download Flash_Disinfector and save it to your Desktop of your clean system.
    2. After downloading, double-click on Flash_Disinfector to run it.
    3. Just follow the prompts and continue until it begin scanning.
    4. If asked to insert your flash drive or any removable device including USB Pen Drive and Memory Stick, please do so.
    5. It will scan removable drives, wait for the scan to finish. Done.


    After that, transfer following tools into affected system and run them as instructed.


    • Download OTL to your desktop.
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Copy-paste following contents into custom scan -area:
      netsvcs
      %SYSTEMDRIVE%\*.*
      %systemroot%\*. /mp /s
      CREATERESTOREPOINT
      %systemroot%\system32\*.dll /lockedfiles
      %systemroot%\Tasks\*.job /lockedfiles
      %systemroot%\System32\config\*.sav
      %systemroot%\system32\drivers\*.sys /90
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.


    --

    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab, uncheck all but sections option and then click scan.
    • When scanning is ready, click Save and save the log into convenient location.
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.


    Summary of requested logs:
    • OTL logs:
      • OTL.txt
      • Extras.txt
    • GMER log


    Let me know if there're any problems with the steps
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Emeritus Blade81's Avatar
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    Hi,

    Are you working on this?
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #4
    Emeritus Blade81's Avatar
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    Location
    Finland
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    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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