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Thread: URGENT - browser redirect, hijacked browser, search engine results redirect

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    6

    Default URGENT - browser redirect, hijacked browser, search engine results redirect


    hi there, GREAT forum. Keep up the good work.

    I have been noticing SERPS hijacked and redirection to other sites... as well as when i right click on files, i am prompted to remove my anti-virus !!

    So after trying a couple of malware scanners, HiJackthis, CCleaner, Malware bytes & Spybot.

    Thanks in advanced.

    Here is my DDS report below:

    ******************************
    DDS.txt
    ******************************
    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Owner at 9:38:20.40 on Fri 06/11/2010
    Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_10
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3062.2208 [GMT -4:00]

    AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    svchost.exe
    svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Visual Web Ripper\WebRipperService.exe
    C:\WINDOWS\system32\WFXSVC.EXE
    C:\Program Files\WinFax\WFXMOD32.EXE
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Sony Ericsson\Mobile4\Sync Manager\syncindicator.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\VideoLAN\VLC\vlc.exe
    C:\WINDOWS\TEMP\khqjec.exe
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Documents and Settings\Owner.Elite\My Documents\Downloads\dds.scr

    ============== Pseudo HJT Report ===============

    uSearch Bar = hxxp://www.google.com/ie
    uStart Page = hxxp://www.google.ca/
    uSearch Page = hxxp://www.google.com
    uInternet Settings,ProxyOverride = *.local
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
    BHO: ADC PlugIn: {149256d5-e103-4523-bb43-2cfb066839d6} - c:\program files\adc_w32.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: CmjBrowserHelperObject Object: {ac41d38f-b56d-40ad-94e0-b493d130c959} - c:\program files\mindjet\mindmanager 6\Mm6InternetExplorer.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
    TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
    uRun: [Qvutij] rundll32.exe "c:\windows\mlexmoc.dll",Startup
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    uPolicies-explorer: NoViewOnDrive = 0 (0x0)
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - {AC41D38F-B56D-40AD-94E0-B493D130C959} - c:\program files\mindjet\mindmanager 6\Mm6InternetExplorer.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    Trusted Zone: intuit.com\ttlc
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    Handler: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - c:\windows\wc98pp.dll
    Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} -
    Handler: intu-qt2009 - {03947252-2355-4e9b-B446-8CCC75C43370} -
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: igfxcui - igfxdev.dll
    Notify: NavLogon - c:\windows\system32\NavLogon.dll
    SEH: WinFax PRO IShellExecuteHook: {a213b520-c6c2-11d0-af9d-008029e1027e} - c:\program files\winfax\WfxSeh32.Dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\owner~1.eli\applic~1\mozilla\firefox\profiles\rcdlpkur.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.montrealgazette.com/
    FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
    FF - component: c:\documents and settings\owner.elite\application data\mozilla\firefox\profiles\rcdlpkur.default\extensions\{81bf1d23-5f17-408d-ac6b-bd6df7caf670}\components\XpcomOpusConnector.dll
    FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npRLCT4Player.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - HiddenExtension: XULRunner: {04EDE889-EC3F-46D7-98C9-B9F1BEA942A0} - c:\documents and settings\owner.elite\local settings\application data\{04EDE889-EC3F-46D7-98C9-B9F1BEA942A0}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(yahoo.ytff.general.dontshowhpoffer, truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

    ============= SERVICES / DRIVERS ===============

    R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
    R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
    R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]
    R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]
    R2 VisualWebRipper;Visual Web Ripper;c:\program files\visual web ripper\WebRipperService.exe [2010-3-29 11776]
    R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100606.003\naveng.sys [2010-6-6 85552]
    R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100606.003\navex15.sys [2010-6-6 1347504]
    S0 lnxdfn;lnxdfn;c:\windows\system32\drivers\tqxgjhu.sys --> c:\windows\system32\drivers\tqxgjhu.sys [?]
    S1 vcdrom;Virtual CD-ROM Device Driver;\??\f:\tobuy\turbotax home & business 2009\winxpvirtualcdcontrolpanel_21\vcdrom.sys --> f:\tobuy\turbotax home & business 2009\winxpvirtualcdcontrolpanel_21\VCdRom.sys [?]
    S2 Ip6Fwq;Ip6Fwq;\??\c:\windows\system32\drivers\ip6fwq.sys --> c:\windows\system32\drivers\Ip6Fwq.sys [?]
    S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]
    S3 PEEK5;PEEK5 Protocol Driver;\??\c:\docume~1\owner~1.eli\desktop\window~1\window~1\aircra~1.1_w\peek5.sys --> c:\docume~1\owner~1.eli\desktop\window~1\window~1\aircra~1.1_w\PEEK5.SYS [?]
    S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-17 124608]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
    S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-10-25 24652]

    =============== Created Last 30 ================

    2010-06-10 17:47:57 0 d-----w- c:\program files\trend micro
    2010-06-10 12:28:54 0 d-----w- c:\windows\SxsCaPendDel
    2010-06-08 16:56:19 89 ----a-w- c:\windows\wininit.ini
    2010-06-08 15:42:01 0 d-----w- c:\program files\Spybot - Search & Destroy
    2010-06-08 15:42:01 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
    2010-06-06 02:02:37 1580 ----a-w- C:\Sysinternals Antivirus.lnk
    2010-06-06 02:02:37 0 d-----w- C:\Sysinternals Antivirus
    2010-06-06 01:58:19 120 ----a-w- c:\windows\Pnozezorijegozux.dat
    2010-06-06 01:58:19 0 ----a-w- c:\windows\Gjadejupecej.bin
    2010-06-06 01:56:46 225792 ----a-w- c:\program files\adc_w32.dll
    2010-06-04 16:25:33 0 d-----w- c:\windows\CtDrvInstall
    2010-06-04 16:24:27 0 d-----w- c:\program files\common files\Reallusion
    2010-06-04 16:23:41 0 d-----w- c:\program files\Creative Live! Cam
    2010-06-04 15:51:37 0 d-----w- c:\program files\Optimal Product Finder
    2010-06-03 13:14:03 0 d-----w- C:\Juz30
    2010-06-03 13:01:51 0 d-----w- C:\flashquran
    2010-06-01 16:14:27 0 d-----w- c:\windows\Hot Item Finder
    2010-06-01 16:14:27 0 d-----w- c:\program files\HotItemFinder
    2010-06-01 15:38:48 0 d-----w- c:\program files\BumbleSoft
    2010-06-01 15:38:07 0 d-----w- c:\windows\system32\Visual Web Ripper
    2010-06-01 15:38:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Visual Web Ripper
    2010-06-01 15:37:52 0 d-----w- c:\program files\Visual Web Ripper
    2010-06-01 13:42:08 1495040 ----a-w- c:\windows\system32\ChilkatFtp2.dll
    2010-06-01 13:40:24 0 d-----w- c:\program files\OpenVPN
    2010-05-29 23:14:11 0 d-----w- c:\program files\The Guide
    2010-05-27 20:56:46 180224 ----a-w- c:\windows\system32\ijl11.dll
    2010-05-27 20:56:46 1310720 ----a-w- c:\windows\system32\ChilkatUpload.dll
    2010-05-26 17:51:40 0 d-----w- c:\docume~1\owner~1.eli\applic~1\FaceWizard
    2010-05-26 15:31:05 0 d-----w- c:\program files\Affiliate Elite
    2010-05-24 02:09:33 0 d-----w- c:\temp\dvd-tmp
    2010-05-24 02:09:33 0 d-----w- c:\temp\dvd-out
    2010-05-24 02:02:04 0 d-----w- c:\temp\dvd-cache
    2010-05-24 02:02:04 0 d-----w- C:\Temp
    2010-05-24 02:02:04 0 d-----w- c:\documents and settings\owner.elite\.thumb
    2010-05-24 02:01:55 0 d-----w- c:\program files\DVDStyler
    2010-05-24 01:53:10 0 d-----w- c:\docume~1\owner~1.eli\applic~1\Canneverbe Limited
    2010-05-24 01:53:09 0 d-----w- c:\docume~1\alluse~1\applic~1\Canneverbe Limited
    2010-05-16 17:13:21 0 d-----w- c:\docume~1\owner~1.eli\applic~1\TweetGlide.4C2CA0B91861599E32033FE57CA969D1117C4915.1

    ==================== Find3M ====================

    2010-04-30 13:24:12 140996 ----a-w- c:\windows\hpoins14.dat
    2010-04-29 19:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-04-29 19:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-04-28 12:04:52 69120 ---ha-w- c:\windows\system32\mlfcache.dat
    2010-04-18 17:43:03 720896 ----a-w- c:\windows\iun6002ev.exe
    2010-04-08 17:01:16 70984 ----a-w- c:\documents and settings\owner.elite\g2mdlhlpx.exe
    2010-03-15 23:04:27 737280 ----a-w- c:\windows\iun6002.exe

    ============= FINISH: 9:39:09.03 ===============

    ***********************************
    ATTACH.txt
    ***********************************

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 9/24/2009 7:08:20 PM
    System Uptime: 6/11/2010 8:56:37 AM (1 hours ago)

    Motherboard: Gateway | |
    Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | uFCPGA2 | 1663/667mhz
    Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | uFCPGA2 | 1663/667mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 43 GiB total, 13.51 GiB free.
    D: is FIXED (FAT32) - 5 GiB total, 1.646 GiB free.
    E: is CDROM ()
    F: is FIXED (NTFS) - 63 GiB total, 6.546 GiB free.

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP267: 5/31/2010 9:57:14 AM - System Checkpoint
    RP268: 5/31/2010 11:36:14 AM - Removed FaceWizard
    RP269: 6/1/2010 11:37:51 AM - Installed Visual Web Ripper
    RP270: 6/1/2010 11:38:48 AM - Installed YellaBot
    RP271: 6/4/2010 11:51:36 AM - Installed Optimal Product Finder
    RP272: 6/4/2010 12:23:36 PM - Installed Integrated Webcam
    RP273: 6/4/2010 12:24:26 PM - Installed Live! Cam Avatar Creator
    RP274: 6/4/2010 12:25:43 PM - Installed Integrated Webcam
    RP275: 6/4/2010 2:16:38 PM - Removed Live! Cam Avatar Creator
    RP276: 6/5/2010 3:19:21 PM - System Checkpoint
    RP277: 6/7/2010 12:12:39 PM - Removed Dell Webcam Central
    RP278: 6/7/2010 12:14:06 PM - Removed HPSU306Stub
    RP279: 6/7/2010 12:14:11 PM - Removed HP Update
    RP280: 6/7/2010 12:15:02 PM - Removed HPSSupply
    RP281: 6/10/2010 8:27:48 AM - Removed QuickTax 2009.
    RP282: 6/10/2010 8:33:38 AM - Removed QuickTax 2008.
    RP283: 6/10/2010 8:40:47 AM - Removed TweetGlide
    RP284: 6/10/2010 2:25:12 PM - Restore Operation
    RP285: 6/10/2010 2:31:53 PM - Restore Operation

    ==== Installed Programs ======================


    2007 Microsoft Office Suite Service Pack 2 (SP2)
    32 Bit HP CIO Components Installer
    7-Zip 4.65
    Adobe Acrobat 6.0 Professional - English, Français, Deutsch
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 7.0
    Advanced Audio FX Engine
    Advanced Email Extractor PRO
    Advanced SystemCare 3
    AIM 7
    AIO_Scan
    Alleycode HTML Editor 2.2.1
    AoA Audio Extractor
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AutoUpdate
    AutoYahoo
    BitComet 1.05
    BitTorrent
    Bonjour
    BufferChm
    CamStudio
    CCleaner
    Compatibility Pack for the 2007 Office system
    Competition Dominator
    Concord WinFax Plugin v3.0
    Content Bully
    Copy
    Core FTP LE 2.1
    CustomerResearchQFolder
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    Directory Submitter Full
    DivX
    DivX Player
    DJ_AIO_ProductContext
    DJ_AIO_Software
    DJ_AIO_Software_min
    DVD Solution
    DVDStyler v1.8.0.3
    ERUNT 1.1j
    eSupportQFolder
    F4100
    F4100_doccd
    F4100_Help
    gKeywordTool 1.0
    Google AdWords Editor
    GoToMeeting 4.5.0.452
    GYC Automator Beta
    High Definition Audio Driver Package - KB888111
    HijackThis 2.0.2
    Hot Item Finder
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB888795)
    Hotfix for Windows XP (KB891593)
    Hotfix for Windows XP (KB893357)
    Hotfix for Windows XP (KB895953)
    Hotfix for Windows XP (KB895961)
    Hotfix for Windows XP (KB896256)
    Hotfix for Windows XP (KB896344)
    Hotfix for Windows XP (KB899337)
    Hotfix for Windows XP (KB899510)
    Hotfix for Windows XP (KB902841)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB909095)
    Hotfix for Windows XP (KB910728)
    Hotfix for Windows XP (KB912024)
    Hotfix for Windows XP (KB914906)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB970653-v3)
    Hotspot Shield 1.34
    HP Customer Participation Program 9.0
    HP Deskjet All-In-One Software 9.0
    HP Imaging Device Functions 9.0
    HP Photosmart Essential 2.01
    HP Photosmart Essential2.01
    HP Solution Center 9.0
    HPProductAssistant
    Hypnotic Writer's Swipe File 1.0
    Hypnotic Writing Wizard 2.0
    InfraRecorder
    Intel Matrix Storage Manager
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PROSet/Wireless Software
    iTunes
    J2SE Runtime Environment 5.0 Update 2
    Java(TM) 6 Update 10
    LiveReg (Symantec Corporation)
    LiveUpdate 2.6 (Symantec Corporation)
    Malwarebytes' Anti-Malware
    Market Samurai
    MarketResearch
    mCore
    mDriver
    mDrWiFi
    MetaTrader 4 at FOREX.com 4.00
    mHelp
    Microsoft .NET Framework 1.0 Hotfix (KB930494)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional Edition 2003
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Standard 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders (English) 12
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Mindjet MindManager Pro 6
    mIWA
    mLogView
    mMHouse
    Motorola SM56 Data Fax Modem
    Mozilla Firefox (3.5.9)
    mPfMgr
    mPfWiz
    mProSafe
    MSVCRT
    mWlsSafe
    mXML
    mZConfig
    Napster Burn Engine
    OpenVPN 2.1.1
    Optimal Product Finder
    Pdf995
    Phoenix Twitter Desktop
    PowerDVD
    PSSWCORE
    QuickTime
    RealPlayer
    Recovery Software Suite Gateway
    RevenueWire Keyword Manager
    S3 Ripper 1.3
    Samsung ML-1710 Series
    Scan
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917537)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB944338-v2)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB971032)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Segoe UI
    SigmaTel Audio
    Skype™ 4.1
    SolutionCenter
    Sonic Encoders
    Sony Ericsson PC Suite for Smartphones
    Sony Ericsson Symbian 9 Drivers
    SpeedPPC Campaign Builder
    Spybot - Search & Destroy
    Status
    Symantec AntiVirus
    Symantec WinFax PRO
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515/xx12 drivers.
    The Authority Loophole
    The Guide
    The Logo Creator v5
    TIPCI
    Toolbox
    TrayApp
    UnloadSupport
    Update for Windows Media Player 10 (KB910393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows Media Player 10 (KB926251)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB912945)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB973815)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    VideoToolkit01
    Viewpoint Media Player
    Visual Web Ripper
    VLC media player 1.0.2
    WebFldrs XP
    WebReg
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Messenger
    Windows Live Upload Tool
    Windows Media Format Runtime
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888239
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    Windows XP Media Center Edition 2005 KB914548
    Windows XP Media Center Edition 2005 KB973768
    WinHTTrack Website Copier 3.43-7
    Yahoo! Messenger
    YellaBot

    ==== Event Viewer Messages From Past Week ========

    6/9/2010 2:50:52 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
    6/9/2010 2:50:52 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
    6/6/2010 12:27:47 PM, error: Service Control Manager [7034] - The Adobe Update Service service terminated unexpectedly. It has done this 1 time(s).
    6/6/2010 10:19:44 AM, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
    6/5/2010 10:28:25 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde
    6/5/2010 10:27:43 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
    6/5/2010 10:02:54 PM, error: Service Control Manager [7034] - The Visual Web Ripper service terminated unexpectedly. It has done this 1 time(s).
    6/4/2010 12:32:43 PM, error: Service Control Manager [7000] - The USBest Service Zero service failed to start due to the following error: %1 is not a valid Win32 application.
    6/4/2010 12:32:43 PM, error: Service Control Manager [7000] - The Ip6Fwq service failed to start due to the following error: The system cannot find the file specified.

    ==== End Of File ===========================

    Thanks

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi malcolm22

    Is this a personal computer?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #3
    Junior Member
    Join Date
    Jun 2010
    Posts
    6

    Default

    hi Shaba,
    Yes it is.

  4. #4
    Junior Member
    Join Date
    Jun 2010
    Posts
    6

    Default

    Quote Originally Posted by malcolm22 View Post
    hi Shaba,
    Yes it is a personal Laptop
    I Use it for work though...

  5. #5
    Junior Member
    Join Date
    Jun 2010
    Posts
    6

    Default

    Can anyone HELP in this forum ??? ....

  6. #6
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Sorry for delay but I never got email notification from this one.

    If you are using it for work as well, I'm afraid that you will need to contact IT support.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #7
    Junior Member
    Join Date
    Jun 2010
    Posts
    6

    Default

    my own work... i don't have support. I would have certainly done that long ago if that was an option. Thanks anyway

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