Help Please! SBSD Malfunction?

[warriorwitch]

I have been having one kind of trouble or another, since downloading SBSD. Got the first set of troubles solved with your expert help(tyvm!), but now seem to have a completely different set plaguing me! I tried to use the "immunization" feature in SBSD and it told me : "cannot open help file in SBSD /program files blah blah blah ..." The other problem is when I try to run the scanner it says : " You need to insall detection updates with either the updater or manually .." and so on. But when I went to the updater and ran it IT SAID: "no newer updates are available" So! There you have it. And that's where I remain LOL Somthing of a vicious circle ay? ---Patiently awaitng an answer to my SOS -- THX!

[warriorwitch]

Also The "help" feature seems to be disabled.

[spybotsandra]

Hello,

Which version of Spybot do you have installed?
To see which version number and/or updates of Spybot - Search & Destroy you are using please run Spybot-S&D and choose "Help" --> "About" in the menu bar.
There you can see which version you have and which updates are installed.
It should be version 1.6.2 and the updates from the 2010/06/16.

Please try to download the updates manually.

Only after downloading the updates you can immunize your system.

Best regards
Sandra
Team Spybot