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Thread: fraud.sysguard

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    17

    Default fraud.sysguard

    An unsolicited .exe file tried to install on my laptop running updated XP. "Scotty" was on patrol and I clicked do not run, however, I.E. 8 quit working. I am using Mozilla now. I ran a complete Norton virus scan and if found a couple of tracking cookies. I then ran spybot s&d and it found 2 instances of "fraud.sysguard". The required logs are below. Thanks in advance!
    rk

    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Richard at 17:13:23.12 on Wed 06/16/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.189 [GMT -7:00]

    AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\system32\ACS.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
    C:\Program Files\Comodo\CBOClean\BOCORE.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
    C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\WINDOWS\system32\ZoomingHook.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\Toshiba\Tvs\TvsTray.exe
    C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
    C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
    C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
    C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Pure Networks\Network Magic\nmapp.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
    C:\Documents and Settings\Richard\My Documents\Downloads\dds.com

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.toshibadirect.com/dpdstart
    uSearch Bar = hxxp://www.toshiba.com/search
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
    BHO: SecureBrowsingBho Helper: {7632abca-b104-4fbc-9c70-419c4147061b} - c:\program files\finjan secure browsing\bho.dll
    {8837dbd2-a49f-41ca-8f77-bbd636583ba5}
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
    BHO: {B46FC9AE-255C-4E0D-8AAB-5C8C7BF95681} - No File
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: {FD3CF7DC-A368-4711-AF15-CF3B3D71FDAF} - No File
    BHO: {FD509C4C-3EBE-4D51-8CF8-81F31319E714} - No File
    TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
    TB: Finjan Secure Browsing: {b99f805c-f0b1-48ea-8c8b-753bfcbed913} - c:\program files\finjan secure browsing\bho.dll
    TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
    EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
    mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
    mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
    mRun: [TOSHIBA Accessibility] c:\program files\toshiba\accessibility\FnKeyHook.exe
    mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
    mRun: [TPSMain] TPSMain.exe
    mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
    mRun: [ZoomingHook] ZoomingHook.exe
    mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
    mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
    mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
    mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    mRun: [OpwareSE2] "c:\program files\scansoft\omnipagese2.0\OpwareSE2.exe"
    mRun: [CloneCDTray] "c:\program files\slysoft\clonecd\CloneCDTray.exe" /s
    mRun: [Adobe Version Cue CS2] "c:\program files\adobe\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
    mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\adobe acrobat 7.0\distillr\Acrotray.exe"
    mRun: [UVS11 Preload] c:\program files\ulead systems\ulead videostudio 11\uvPL.exe
    mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
    mRun: [<NO NAME>]
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [BOC-425] c:\progra~1\comodo\cboclean\BOC425.exe
    mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
    mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
    mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
    mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
    mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
    mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini
    mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
    mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
    mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
    StartupFolder: c:\docume~1\richard\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
    IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
    DPF: {11FAB11B-4792-4B59-85DF-23C6688B07B3} - hxxps://vpn.linnbenton.edu/XTSAC.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
    DPF: {25365FF3-2746-4230-9DA7-163CCA318309} - hxxp://inst.c-wss.com/n035p/EN/install/gtdownlr.cab
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
    DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
    DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    DPF: {79D6214F-CFCE-480F-9901-27950E78F1E6} - hxxps://vpn.linnbenton.edu/MLWebCacheCleaner.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {A30FBBDC-FA29-4606-8565-14AADCCA6708} - hxxps://photos.riteaid.com/control/RiteAidOneHourPhotoOnline.cab
    DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {DD5E6739-FDD6-4542-8940-4A4B8AB5276E} - hxxps://vpn.linnbenton.edu/NGVPNTunnel.cab
    DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} - hxxp://fdl.msn.com/public/investor/v13/ticker.cab
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks pro\HelpAsyncPluggableProtocol.dll
    Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\puresp3.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    Notify: igfxcui - igfxsrvc.dll
    Notify: LBTWlgn -
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\richard\applic~1\mozilla\firefox\profiles\ydc01zn3.default\
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
    FF - plugin: c:\documents and settings\richard\application data\mozilla\firefox\profiles\ydc01zn3.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
    FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
    FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npgcplug.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
    FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\wildblue.js - pref("network.proxy.type", 2);

    ============= SERVICES / DRIVERS ===============

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-1-27 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-1-27 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-1-27 482432]
    R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100604.004\IDSXpx86.sys [2010-6-8 331640]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 8944]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
    R2 BOCore;BOCore;c:\program files\comodo\cboclean\BOCore.exe [2008-2-2 73472]
    R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-1-27 117640]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
    R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVENG.SYS [2010-6-16 85552]
    R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVEX15.SYS [2010-6-16 1347504]
    R3 NGSSLDrv;VPN Tunnel NGSSLDrv Adapter;c:\windows\system32\drivers\NGSSLDrv.sys [2006-12-5 17632]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
    S3 DIGIRPS;Digi PortServer Driver;c:\windows\system32\drivers\digirlpt.sys [2007-1-7 42432]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-9 174336]
    S3 P1171VID;Creative WebCam Notebook #2;c:\windows\system32\drivers\P1171Vid.sys [2006-11-10 91392]
    S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

    ============== File Associations ===============

    inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
    txtfile=c:\windows\NOTEPAD.EXE %1

    =============== Created Last 30 ================

    2010-06-17 00:01:16 0 d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
    2010-06-17 00:00:53 0 d-----w- c:\program files\McAfee Security Scan
    2010-06-13 04:15:01 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll

    ==================== Find3M ====================

    2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
    2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
    2006-12-19 20:33:24 774144 ----a-w- c:\program files\RngInterstitial.dll
    2005-07-14 20:31:20 27648 --sha-w- c:\windows\system32\AVSredirect.dll
    2005-06-26 23:32:28 616448 --sha-r- c:\windows\system32\cygwin1.dll
    2005-06-22 06:37:42 45568 --sha-r- c:\windows\system32\cygz.dll
    2010-02-16 19:58:33 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

    ============= FINISH: 17:16:01.00 ===============






    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 9/30/2006 6:29:57 PM
    System Uptime: 6/16/2010 4:48:47 PM (1 hours ago)

    Motherboard: TOSHIBA | | ECU00
    Processor: Intel(R) Celeron(R) M processor 1.50GHz | U1 | 1496/mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 75 GiB total, 10.125 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP338: 3/18/2010 3:35:17 PM - System Checkpoint
    RP339: 3/19/2010 3:45:19 PM - System Checkpoint
    RP340: 3/20/2010 10:58:29 PM - System Checkpoint
    RP341: 3/22/2010 12:18:38 PM - System Checkpoint
    RP342: 3/23/2010 2:55:29 PM - System Checkpoint
    RP343: 3/24/2010 4:05:45 PM - System Checkpoint
    RP344: 3/25/2010 4:55:43 PM - System Checkpoint
    RP345: 3/26/2010 5:52:13 PM - System Checkpoint
    RP346: 3/30/2010 12:53:52 PM - System Checkpoint
    RP347: 3/31/2010 3:00:33 AM - Software Distribution Service 3.0
    RP348: 4/1/2010 12:57:40 PM - System Checkpoint
    RP349: 4/2/2010 2:31:31 PM - System Checkpoint
    RP350: 4/3/2010 9:36:34 PM - System Checkpoint
    RP351: 4/4/2010 10:01:38 PM - System Checkpoint
    RP352: 4/6/2010 10:30:13 AM - System Checkpoint
    RP353: 4/7/2010 11:36:04 AM - System Checkpoint
    RP354: 4/8/2010 2:45:06 PM - System Checkpoint
    RP355: 4/12/2010 8:31:16 AM - System Checkpoint
    RP356: 4/13/2010 5:39:31 PM - System Checkpoint
    RP357: 4/14/2010 7:31:27 AM - Software Distribution Service 3.0
    RP358: 4/14/2010 10:23:12 PM - Software Distribution Service 3.0
    RP359: 4/15/2010 6:42:01 PM - Software Distribution Service 3.0
    RP360: 4/16/2010 10:17:48 AM - Installed ScanSoft PaperPort 11
    RP361: 4/16/2010 10:21:22 AM - Installed PaperPort Image Printer
    RP362: 4/16/2010 10:22:09 AM - Printer Driver Nuance Image Printer Driver Installed
    RP363: 4/16/2010 10:23:38 AM - Installed Brother MFL-Pro Suite
    RP364: 4/17/2010 11:49:06 AM - System Checkpoint
    RP365: 4/18/2010 12:29:32 PM - System Checkpoint
    RP366: 4/19/2010 1:35:06 PM - System Checkpoint
    RP367: 4/20/2010 9:08:56 PM - System Checkpoint
    RP368: 4/23/2010 12:22:56 PM - System Checkpoint
    RP369: 5/14/2010 2:21:02 PM - System Checkpoint
    RP370: 5/14/2010 8:08:03 PM - Software Distribution Service 3.0
    RP371: 5/17/2010 4:45:23 PM - System Checkpoint
    RP372: 5/18/2010 5:04:58 PM - System Checkpoint
    RP373: 5/22/2010 11:04:06 AM - System Checkpoint
    RP374: 5/25/2010 11:19:46 AM - System Checkpoint
    RP375: 5/27/2010 8:50:40 PM - Software Distribution Service 3.0
    RP376: 5/30/2010 3:20:11 PM - System Checkpoint
    RP377: 6/2/2010 5:50:55 PM - System Checkpoint
    RP378: 6/5/2010 1:11:10 AM - System Checkpoint
    RP379: 6/6/2010 12:00:10 PM - System Checkpoint
    RP380: 6/7/2010 12:10:01 PM - System Checkpoint
    RP381: 6/8/2010 12:36:24 PM - System Checkpoint
    RP382: 6/9/2010 1:03:48 PM - System Checkpoint
    RP383: 6/10/2010 2:03:01 PM - System Checkpoint
    RP384: 6/12/2010 10:34:20 PM - System Checkpoint
    RP385: 6/13/2010 7:12:43 PM - Software Distribution Service 3.0
    RP386: 6/14/2010 8:47:50 AM - Software Distribution Service 3.0
    RP387: 6/14/2010 8:54:29 AM - Software Distribution Service 3.0
    RP388: 6/16/2010 9:25:48 AM - System Checkpoint

    ==== Installed Programs ======================


    Acrobat.com
    Adobe Acrobat 5.0
    Adobe Acrobat 7.0 Professional
    Adobe AIR
    Adobe Bridge 1.0
    Adobe Common File Installer
    Adobe Creative Suite 2
    Adobe Download Manager
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe GoLive CS2
    Adobe Help Center 1.0
    Adobe Illustrator CS2
    Adobe InDesign CS2
    Adobe Photoshop Album 2.0 Starter Edition
    Adobe Photoshop CS2
    Adobe Reader 9.1.1
    Adobe Shockwave Player
    Adobe Stock Photos 1.0
    Adobe SVG Viewer 3.0
    Adobe Version Cue CS2
    ADS Tech Master Installer V3.8
    ADS Tech V3.8 DVD Xpress DX2 CapWiz
    AiO_Scan
    ALPS Touch Pad Driver
    America Online (Choose which version to remove)
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Software Suite
    AT&T Connection Services Manager
    Atheros Client Utility
    Atheros Wireless LAN MiniPCI card Driver
    Audacity 1.2.6
    AutoUpdate
    BOClean
    Bonjour
    Brother MFL-Pro Suite
    Calendar Creator
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon Camera Window DC_DV 5 for ZoomBrowser EX
    Canon Camera Window DC_DV 6 for ZoomBrowser EX
    Canon Camera Window MC 6 for ZoomBrowser EX
    Canon Easy-WebPrint EX
    Canon G.726 WMP-Decoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon MP Drivers 6.0
    Canon MP Navigator 1.0
    Canon MP Navigator EX 3.0
    Canon MP490 series MP Drivers
    Canon MP490 series User Registration
    Canon MP600
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon ScanGear Starter
    Canon Utilities Easy-PhotoPrint
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities EOS Utility
    Canon Utilities My Printer
    Canon Utilities PhotoStitch 3.1
    Canon Utilities Solution Menu
    Canon Utilities ZoomBrowser EX
    CD/DVD Drive Acoustic Silencer
    CDDRV_Installer
    CloneCD
    Compatibility Pack for the 2007 Office system
    Creative PC-CAM Center
    Creative WebCam Notebook Driver (1.04.01.0322)
    Critical Update for Windows Media Player 11 (KB959772)
    Data Tracker for Inventory
    DivX
    DivX Player
    DVD-RAM Driver
    Easy-WebPrint
    ebgcInfra
    ebgcRes
    ebgcSDK
    ERUNT 1.1j
    Express Rip
    Family Feud (remove only)
    Finjan Secure Browsing
    GearDrvs
    Golden Records
    Google Earth
    Google Toolbar for Firefox
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    HeavyWeatherReview 1.0
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP PSC & OfficeJet 5.3.B
    Intel(R) Graphics Media Accelerator Driver for Mobile
    InterActual Player
    InterVideo DeviceService
    InterVideo WinDVD 8
    InterVideo WinDVD Creator 2
    iTunes
    Jasc Animation Shop 3
    Jasc Paint Shop Pro 9
    Jasc Paint Shop Pro 9.01 - (9.0.1.1)
    Java DB 10.3.1.4
    Java(TM) 6 Update 13
    Java(TM) 6 Update 4
    Java(TM) 6 Update 7
    Java(TM) SE Development Kit 6 Update 4
    KhalInstallWrapper
    KhalSetup
    Learn2 Player (Uninstall Only)
    LG USB Drivers
    LG USB Modem driver
    Logitech Desktop Messenger
    Logitech SetPoint
    Macromedia Flash Player
    Mall Tycoon 3
    MapSource
    MapSource - Trip & Waypoint Manager v2
    Mavis Beacon Teaches Typing 17
    McAfee Security Scan Plus
    Media Entertainment Codec v1.6
    Memorex exPressit Label Design Studio
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Web Publishing Wizard 1.52
    Microsoft Works
    Mobile Broadband Generic Drivers
    Mozilla Firefox (3.5.7)
    MP3 Player Utilities 3.68
    MP3 Player Utilities 4.00
    MP3 Rocket
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 Parser and SDK
    MyConnect Special Offer
    Netscape Navigator (9.0.0.2)
    Network Magic
    Norton 360
    Notebook Maximizer
    OmniPage SE 2.0
    OpenOffice.org Installer 1.0
    PaperPort Image Printer
    PhotoShow 2
    PhotoStitch
    Picture Package
    Presto! PageManager 6.03
    Prism Video Converter
    Pure Networks Port Magic
    QFolder
    QuickBooks Pro 2008
    QuickTime
    RealArcade
    RealPlayer
    Realtek AC'97 Audio
    Replay Converter 2.20
    Roxio Burn Engine
    sat_screensaver_30mb
    Scan
    ScanSoft PaperPort 11
    SCRABBLE
    SD Secure Module
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Encoder (KB954156)
    Security Update for Windows Media Encoder (KB979332)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB963027)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969897)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Skype™ 3.6
    SmartSound Quicktracks Plugin
    Sonic DLA
    Sonic RecordNow!
    Sony USB Driver
    SoundTap
    Spybot - Search & Destroy
    StreetSmart Pro
    Suite Specific
    SUPERAntiSpyware Free Edition
    SupportSoft Assisted Service
    Switch
    Texas Instruments PCIxx21/x515 drivers.
    TIxx21/x515
    TOPO! 4
    TOSHIBA Accessibility
    TOSHIBA Assist
    TOSHIBA ConfigFree
    TOSHIBA Fn-esse
    TOSHIBA Hardware Setup
    TOSHIBA Hotkey Utility
    TOSHIBA PC Diagnostic Tool
    TOSHIBA Power Saver
    TOSHIBA SD Memory Card Format
    TOSHIBA Software Modem
    TOSHIBA Software Upgrades
    TOSHIBA Speech System Applications
    TOSHIBA Speech System SR Engine(U.S.) Version1.0
    TOSHIBA Speech System TTS Engine(U.S.) Version1.0
    TOSHIBA Supervisor Password
    Toshiba Tbiosdrv Driver
    TOSHIBA Virtual Sound
    TOSHIBA Zooming Utility
    Touch and Launch
    TouchPad On/Off Utility
    Ulead DVD DiskRecorder 2.1.1
    Ulead Straight-to-Disc SDK
    Ulead VideoStudio 11
    Uninstall Dual Mode Camera
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Utility Common Driver
    V CAST Music
    V CAST Music Manager
    VideoStudio
    Viewpoint Media Player
    WavePad Uninstall
    WD Diagnostics
    WebFldrs XP
    Webshots Desktop
    WildBlue Optimizer Ver 2008-09-30
    Windows Driver Package - Pure Networks, Inc. Network Magic Device Discovery Driver (03/23/2007 4.1.7082.0)
    Windows Driver Package - Pure Networks, Inc. Network Magic Wireless Driver (03/23/2007 4.1.7082.0)
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows Media Encoder 9 Series
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Rights Management Client Backwards Compatibility SP2
    Windows Rights Management Client with Service Pack 2
    Windows XP Service Pack 3
    WinDVD
    WinPatrol 2007
    WinRAR archiver
    World Clock 2001

    ==== Event Viewer Messages From Past Week ========

    6/16/2010 3:18:28 PM, error: Print [22] - Failed to ugrade printer settings for printer \\BRYANS\HP Officejet 5600 series,LocalOnly driver C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRVUI.DLL error 5.
    6/15/2010 11:09:53 AM, error: Dhcp [1002] - The IP address lease 192.168.10.101 for the Network Card with network address 000FB08A8595 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    6/14/2010 8:50:11 AM, error: Print [19] - Sharing printer failed + 1215, Printer HP Officejet 5600 series share name .
    6/14/2010 1:43:16 PM, error: Dhcp [1002] - The IP address lease 192.168.1.46 for the Network Card with network address 000FB08A8595 has been denied by the DHCP server 192.168.10.1 (The DHCP Server sent a DHCPNACK message).
    6/13/2010 8:21:24 PM, error: Print [19] - Sharing printer failed + 1722, Printer HP Officejet 5600 series share name .
    6/13/2010 8:03:29 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 1.1 SP1 Security Update for Windows 2000 and Windows XP (KB979906).

    ==== End Of File ===========================

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab, uncheck files option and then click scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply. Post a fresh dds.txt log too.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Jun 2010
    Posts
    17

    Default gmer and dds logs

    Hello Blade81,

    Thanks for your help on this...

    rick

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hello again,

    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Jun 2010
    Posts
    17

    Default combofix and dds logs

    Hello Blade81,

    here are the files you requested... thanks for your help!

    rk

  6. #6
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi again,


    Uninstall old Adobe Reader versions and get the latest one (both 9.3 and update 9.3.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

    Uninstall your current Adobe shockwave player and get the fresh one here if needed.

    Uninstall Macromedia Flash Player.


    Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 20.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.




    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


    Post back its report, a fresh dds.txt log and description of remaining problems (if any).
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    What's the status here?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Junior Member
    Join Date
    Jun 2010
    Posts
    17

    Default status

    Hello Blade81,

    Several times I have attempted to download Kaspersky online scanner 7 and every time I get an error message. I just got back from attempting it again at a location that I could use a t-1 connection. The program appears to fully download, but an error message comes up. The last error message stated that the updates were not current or something to that effect. It will not allow me to save it.

    Please advise, thanks in advance.

    rk

  9. #9
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Let's see if ESET scanner works any better:
    * Go here to run an online scanner from ESET.
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is UNchecked.
    • Click Scan
    • Wait for the scan to finish. Post back the report if threats were found.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #10
    Junior Member
    Join Date
    Jun 2010
    Posts
    17

    Default

    Hi Blade81,

    My internet explorer quit working when the malware symptoms appeared. I am going to reinstall it and see if that fixes it.

    rk

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