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Thread: Possible rootkit infection Acer Aspire One

  1. #1
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    Default Possible rootkit infection Acer Aspire One

    Acer Aspire One computer will freeze or lock up. Similar to previous experience where a rootkit was found and removed.

    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Julia Pezzini at 22:20:44.03 on Fri 06/18/2010
    Internet Explorer: 7.0.5730.13
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.499 [GMT -7:00]

    AV: PC Live Guard *On-access scanning enabled* (Updated) {DB08491C-21DE-40D7-AA03-3BCA2FAAE4FF}
    AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
    FW: PC Live Guard *enabled* {43DA7C7C-F504-4D5F-95ED-8CE62F26A3F2}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\rundll32.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\LAUNCH~1\LManager.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\PLFSetI.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
    C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Documents and Settings\Julia Pezzini\Local Settings\Temporary Internet Files\Content.IE5\WHJNMEL3\dds[1].scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aspire_one
    uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aspire_one
    mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    mStart Page = hxxp://www.yahoo.com/
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Yahooo Search Protection: {25bc7718-0bfa-40ea-b381-4b2d9732d686} - c:\program files\yahoo!\search protection\ysp.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [LManager] c:\progra~1\launch~1\LManager.exe
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [PLFSetI] c:\windows\PLFSetI.exe
    mRun: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [NACAgentUI] c:\program files\cisco\cisco nac agent\NACAgentUI.exe
    mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\rsfNZBGrI.exe" /runcleanupscript
    mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    StartupFolder: c:\docume~1\juliap~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\docume~1\juliap~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - c:\program files\yahoo!\search protection\ysp.dll
    DPF: {4D2D3A17-9B46-483C-A5F4-1DC471080009} - hxxps://lcwireless.scu.edu/auth/taweb.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
    IFEO: image file execution options - svchost.exe
    IFEO: brastk.exe - svchost.exe

    ============= SERVICES / DRIVERS ===============

    P2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-1-23 144704]
    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-23 214664]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-1-23 93320]
    R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-1-23 359952]
    R2 NACAgent;Cisco NAC Agent;c:\program files\cisco\cisco nac agent\NACAgent.exe [2009-11-21 742144]
    R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-3-3 38912]
    R3 M3000Srv;USB2.0 UVC WebCam Driver;c:\windows\system32\drivers\M3000KNT.sys [2009-7-7 145152]
    R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-1-23 606736]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-23 79816]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-23 35272]
    R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-23 40552]
    S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\ambfilt.sys --> c:\windows\system32\drivers\Ambfilt.sys [?]
    S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-3-11 24064]
    S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-12-29 38224]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-23 34248]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-3-11 162816]
    S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

    =============== Created Last 30 ================

    2010-06-10 16:25:31 0 d-----w- C:\9115e6224bb53775c8d9
    2010-05-21 02:52:03 221184 ----a-w- c:\windows\system32\wmpns.dll

    ==================== Find3M ====================

    2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll
    2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll
    2010-05-04 17:20:32 17408 ----a-w- c:\windows\system32\corpol.dll
    2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
    2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
    2009-03-12 05:16:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
    2009-09-16 17:52:49 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009091620090917\index.dat

    ============= FINISH: 22:21:58.95 ===============

  2. #2
    Security Expert ken545's Avatar
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    Default



    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.


    Do you still need help or have you resolved your problem ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Member
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    Default Still need help

    Still need help

  4. #4
    Security Expert ken545's Avatar
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    Default

    Hi,

    Glad we didn't lose you. This is what I would like you to do.

    Please download ATF Cleaner by Atribune to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





    You have Malwarebytes installed, open it, check for updates and run the quick scan removing what it finds , post the log please.


    Then post a new DDS log
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Security Expert ken545's Avatar
    Join Date
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    Default

    Due to inactivity, this thread will now be closed.

    If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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