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Thread: Computer Crashes When I Use the Immunize Feature

  1. #1
    Junior Member
    Join Date
    Jul 2010
    Posts
    2

    Default Computer Crashes When I Use the Immunize Feature

    Hi -

    I recently downloaded Spybot Search & Destroy 1.60.31. My OS is Microsoft XP service pack 3. Every time I try to Immunize my computer crashes. The first several error matches said that the error report was also corrupt but the last time it said the following:
    Error code 1000008e, parameter1 c0000005, parameter2 8062f5b1, parameter3 a734b948, parameter4 00000000.

    In additional Mozilla Foxfire 3.6.6 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)) is crashing like crazy. I don't know whether the issues are related or not.

    So far I've run and installed all Microsoft Updates except IE v 8. Also, I have used various free virus removal software in the past but I don't have anything else actively installed at present.

    Could someone recommend next best steps? Do you think I should uninstall Firefox? (I hope not because when it isn't crashing I love it!)

    THANK YOU!

  2. #2
    Senior Member
    Join Date
    May 2009
    Posts
    236

    Default

    The latest release of SpyBot Search & Destroy is 1.6.2.46 and can be downloaded from one of the mirrors at http://www.safer-networking.org/en/mirrors/index.html. Download and install it.

  3. #3
    Junior Member
    Join Date
    Jul 2010
    Posts
    2

    Default More Trouble

    John, thanks for replying. I just installed the version you suggested and had more crash problems. I also got a message the S&D had been change since it was installed which said I might have a virus but perhaps it just recognized some trace of the old version. It is very confusing. I uninstalled Firefox so my Firefox issues aren't related. Can you recommend anything?

    I've attached a few S&D reports.

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