Updates Prevented by Malware

[ERIKTHEVIKING]

I have finally got SpyBot to run after renaming the exe file to a random name.

However, I cannot run to check for problems as the Malware is preventing spybot from going to the spybot site to get updates.

When I click 'Check for problems' SpyBot says "ERROR You need to install the detection updates first by using the integrated update or the manual updater" I can't obviously

This malware also redirects my browser to 'can't find server' for any spyware removal sites. My normal browsing gets redirected to Viagra / Casino sites etc

How can I get SpyBot to update and run to check for problems and get rid of this damn thing ?

HEEEEEEELP !!




PS I searched the forum but couldn't find an answer.

[spybotsandra]

Hello,

Please download the update file on another computer,
copy these to a CD or USB stick and then install and run it on the infected computer.

Best regards
Sandra
Team Spybot

[ERIKTHEVIKING]

Hi Sandra,

Thanks for the quick response I'm impressed

That worked, SpyBot now runs...... BUT

It hasn't got rid of the MalWare. My browsers are choked up and slow and I'm still getting redirected to dating / gambling sites.

It is also blocking access to this forum and your main site.

SpyBot also fails to update and displays "Error retrieving update info file"

What should I do next

Thanks

Eric

[Spybotnorma]

Hello,

1. The error message \"Error retrieving update info file\" usually appears when Spybot-S&D has accidently imported bad Internet Explorer proxy settings. In this case, it helps just to disable the proxy option in Spybot-S&D:
Open the Settings section and go to the Settings page. Locate the Use proxy entry in the Automation - Web update category, and disable it.
If you cannot see the Settings section, start Spybot-S&D in advanced mode (see your Start menu group for Spybot-S&D).

This information is also available in our How-To section (including a screenshot):
http://www.spybot.info/en/howto/proxy.html

2. Please check your firewall. Most people who do not have problem #1 do have Spybot-S&D accidentally blocked in their firewall.

3. If nothing else works, you can still use the manual updater, which is available on the website: http://www.safer-networking.org/en/download/index.html - the Detection Update.
(Notice: if the Info page does not show the correct update date after installing the updates with the manual updater, please ignore that - this will be fixed with the next release)