may i ask?

[rcb56]

i was playing a game online, a person who had lost told me i'd been hacked. i didn't think much of it until someone mentioned a username that i hadn't used. then more info, the more it could have been done. i am on windows 7, i run kaspersky av, windows firewall. all currently updated. how can i tell? what do i do? kaspersky OL AV is down and has been. can anyone help? or direct through properly? thanks!

[tashi]

Hello rcb56,

i didn't think much of it until someone mentioned a username that i hadn't used. then more info, the more it could have been done.

Did the information coincide with any changes that you actually noticed? Also how is the computer running and have you changed the password to your game account?

Best regards.

[rcb56]

hello tashi and thank you so much. i have changes passwords and the info known could have been a guess, but it was a dang good one if so. it's a brand new e-machine and it is a tad sluggish mostly while at that site. i've have kaspersky miss things big time, am running malwarebytes now. i heard about running netstat? in command prompt and seeing about certain ports in use but cant find it on 7 lol! i didn't know how to check or what would catch it. any help i thank you for.

[tashi]

Hi rcb56,

it's a brand new e-machine and it is a tad sluggish mostly while at that site.

Graphics on a gaming site can do that.

i didn't know how to check or what would catch it. any help i thank you for.

See if a scan here flags anything. http://www.eset.com/online-scanner

Best regards.

[rcb56]

well tashi, no infected files! that's gooder! anything else i should check? again i really thank you for the time to answer me and help. this place is great.

[tashi]

Hi rcb56,

As none of the scans picked up anything and the computer appears to be behaving normally keep an eye on things and get back to us if that should change.

Cheers,