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Thread: Spybot not updating

  1. #1
    Junior Member
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    Aug 2010
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    Exclamation Spybot not updating

    Before I start I think It would be important to note my specs: Dell Studio Laptop, Windows 7 Ultimate 64 bit, Intel(R) Core(TM)i7 CPU, Q720 @1.60Ghz
    4.00 gb ram. Protection programs: Avast antivirus, Spybot Search and destroy, (in web browser) No script, better privacy, ref control, and adblocker.
    A couple of weeks ago I noticed a problem with my spybots loading and updating, though it wasn't quite as bad as now. When I tried to update it wasn't like it normally was (it gave me the updates and took longer loading and disconnecting from the update thing)
    Upon trying to immunize it took a bit too long on some, while on others it immediately immunized files far to big for such speed. Now it simply does nothing when I click the update button, and doesn't detect anything when scanning, not even the cookies or logs on pc. Whats going on?
    Last edited by tashi; 2010-08-02 at 07:14. Reason: Previously moved from the malware forum

  2. #2
    Junior Member
    Join Date
    Aug 2010
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    Default

    Hey tashi I mean no disrespect; you seem like a busy person, but can you help me out? I even pmed you earlier, and 2 hours later posted this. Thanks for moving it to the right section, as i had a hard time maneuvering.

  3. #3
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,669

    Default

    Hello Protege,

    In your PM you've indicated you might have an infected computer.

    Please see this FAQ which also includes instructions on posting a preliminary DDS log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start a new topic in the Malware Removal Forum and copy paste the log into it, an analyst will advise you as soon as available.

    If DDS won't run please start a new thread anyway and make note of the situation.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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