Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18

Thread: infected by apnwkyytssd.exe

  1. #11
    Member
    Join Date
    Dec 2008
    Posts
    57

    Default

    Sorry it took me so long to reply, but the Kaspersky download/scan took almost four hours! As for how things are going, here's a status report:

    1. The PC is still slow, especially when opening programs like IE and Firefox. I know my RAM is low (640) and I was thinking of adding some but I don't know how.
    2. During the Kaspersky download, a Carbonite on-line backup setup icon was placed on the desktop.
    3. I've been getting the "windoes virtual memory minimum too low" message a lot.
    4. I've been reading other threads in the forum and as a general question, I was wondering why the age of windows installations can be an issue.

    Here are my logs:

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Thursday, August 12, 2010
    Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Thursday, August 12, 2010 16:44:00
    Records in database: 4125849
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    A:\
    C:\
    D:\
    E:\

    Scan statistics:
    Objects scanned: 78030
    Threats found: 2
    Infected objects found: 2
    Suspicious objects found: 0
    Scan duration: 03:36:45


    File name / Threat / Threats count
    C:\Qoobox\Quarantine\C\Documents and Settings\Steve\Local Settings\Application Data\bfyupraig\apnwkyytssd.exe.vir Infected: Trojan.Win32.FraudPack.bdwb 1
    C:\Qoobox\Quarantine\C\Documents and Settings\Steve\Local Settings\Application Data\dhidxiqjs\flosvhstssd.exe.vir Infected: Trojan.Win32.FraudPack.bbqv 1

    Selected area has been scanned.



    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Steve at 21:22:39.23 on Thu 08/12/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.639.430 [GMT -4:00]

    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    svchost.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\system32\ctfmon.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\WINDOWS\runservice.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Carbonite\CarbonitePreinstaller.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Documents and Settings\Steve\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.yahoo.com/
    mSearch Bar =
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = <local>
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
    TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
    uRun: [PopUpStopperFreeEdition] "c:\progra~1\panicw~1\pop-up~2\PSFree.exe"
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [UpdReg] c:\windows\UpdReg.EXE
    mRun: [DVDSentry] c:\windows\system32\DSentry.exe
    mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
    mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
    mRun: [DLCJCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCJtime.dll,_RunDLLEntry@16
    mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mPolicies-explorer: <NO NAME> =
    IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
    IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\PartyPoker.exe
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: turbotax.com
    DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
    DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
    DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} - hxxp://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} - hxxps://email.health.state.ny.us/go/Notes.health.state.ny.us/iNotes.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab27571.cab
    DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} - hxxps://support.microsoft.com/OAS/ActiveX/odc.cab
    DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
    DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://email.health.state.ny.us/go/notes.health.state.ny.us/iNotes6W.cab
    DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
    DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1408.g.akamai.net/7/1408/9955/20031218/akamai.info.apple.com/iTunes4/WW/win/019-0123.20031218.zes4d/iTunesSetup.exe
    DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aol.com/computercheckup/qdiagcc.cab
    DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,77/mcinsctl.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229634899468
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} - hxxp://cs7b.instantservice.com/jars/customerxsigned34.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37875.5713078704
    DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,18/mcgdmgr.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/CLUE%20Classic/Images/armhelper.ocx
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - hxxp://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    DPF: {D9EA64B2-B966-E177-332C-78B69886526D} - hxxp://download.newaol.com/bkpromo/download/PerformerSetup.cab
    DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} - hxxp://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://email.health.state.ny.us/go/notes.health.state.ny.us/dwa7W.cab
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} - hxxp://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - hxxp://fdl.msn.com/public/chat/msnchat45.cab
    DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: avgrsstarter - avgrsstx.dll
    STS: IE Component Categories cache daemon: {553858a7-4922-4e7e-b1c1-97140c1c16ef} - c:\windows\system32\ieframe.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\73an031c.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
    FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
    FF - plugin: c:\documents and settings\steve\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin8.dll
    FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-2 216400]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-2 29584]
    R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-2-27 243024]
    R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
    R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2003-6-16 2560]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-4 136176]
    S3 CoachVid;CoachVid;c:\windows\system32\drivers\CoachVid.sys [2010-3-14 45344]
    S3 XIRLINK;IBM PC Camera;c:\windows\system32\drivers\C-itNT.sys [2003-5-23 899884]

    =============== Created Last 30 ================

    2010-08-12 20:30:07 0 d-----w- c:\program files\Carbonite
    2010-08-12 20:29:33 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2010-08-12 20:29:32 423656 ----a-w- c:\windows\system32\deployJava1.dll
    2010-08-12 02:35:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-08-12 02:35:02 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-08-12 02:35:02 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-08-11 00:15:17 98816 ----a-w- c:\windows\sed.exe
    2010-08-11 00:15:17 77312 ----a-w- c:\windows\MBR.exe
    2010-08-11 00:15:17 256512 ----a-w- c:\windows\PEV.exe
    2010-08-11 00:15:17 161792 ----a-w- c:\windows\SWREG.exe
    2010-07-20 16:46:09 0 d-----w- c:\program files\iTunes
    2010-07-20 16:46:09 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2010-07-20 16:37:15 0 d-----w- c:\program files\Bonjour
    2010-07-18 13:32:06 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
    2010-07-15 20:28:00 12536 ----a-w- c:\windows\system32\avgrsstx.dll

    ==================== Find3M ====================

    2010-08-12 20:00:36 5209 --sha-w- c:\windows\system32\mmf.sys
    2010-07-15 20:28:04 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
    2010-07-15 20:26:26 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
    2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2010-05-18 20:35:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
    2010-05-18 20:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
    2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2008-05-29 13:59:20 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008052920080530\index.dat

    ============= FINISH: 21:23:30.54 ===============



    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 5/23/2003 6:57:51 PM
    System Uptime: 8/12/2010 3:59:27 PM (6 hours ago)

    Motherboard: Dell Computer Corp. | | 0M0321
    Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz | Microprocessor | 2524/533mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 56 GiB total, 25.587 GiB free.
    D: is CDROM ()
    E: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP534: 5/15/2010 12:21:51 PM - Software Distribution Service 3.0
    RP535: 5/16/2010 1:19:27 PM - System Checkpoint
    RP536: 5/18/2010 5:26:47 PM - System Checkpoint
    RP537: 5/19/2010 5:31:40 PM - System Checkpoint
    RP538: 5/20/2010 6:06:01 PM - System Checkpoint
    RP539: 5/21/2010 7:05:17 PM - System Checkpoint
    RP540: 5/22/2010 7:28:42 PM - System Checkpoint
    RP541: 5/23/2010 7:47:05 PM - System Checkpoint
    RP542: 5/24/2010 8:13:13 PM - System Checkpoint
    RP543: 5/25/2010 9:15:23 PM - System Checkpoint
    RP544: 5/26/2010 10:10:33 PM - System Checkpoint
    RP545: 5/27/2010 10:29:06 PM - System Checkpoint
    RP546: 5/29/2010 6:21:32 AM - System Checkpoint
    RP547: 5/30/2010 7:18:21 AM - System Checkpoint
    RP548: 5/31/2010 6:48:38 AM - Software Distribution Service 3.0
    RP549: 6/1/2010 3:48:37 PM - System Checkpoint
    RP550: 6/2/2010 10:13:18 PM - Avg Update
    RP551: 6/4/2010 6:28:47 PM - System Checkpoint
    RP552: 6/5/2010 6:41:13 PM - System Checkpoint
    RP553: 6/6/2010 7:54:11 PM - System Checkpoint
    RP554: 6/7/2010 7:56:31 PM - System Checkpoint
    RP555: 6/8/2010 8:04:07 PM - System Checkpoint
    RP556: 6/9/2010 5:12:40 PM - Software Distribution Service 3.0
    RP557: 6/10/2010 6:07:25 PM - System Checkpoint
    RP558: 6/11/2010 6:55:24 PM - System Checkpoint
    RP559: 6/12/2010 8:29:40 PM - System Checkpoint
    RP560: 6/14/2010 4:46:14 PM - System Checkpoint
    RP561: 6/15/2010 5:41:44 PM - System Checkpoint
    RP562: 6/15/2010 9:09:52 PM - Removed LeapFrog Connect
    RP563: 6/16/2010 9:24:57 PM - System Checkpoint
    RP564: 6/17/2010 9:37:03 PM - System Checkpoint
    RP565: 6/19/2010 9:00:36 AM - System Checkpoint
    RP566: 6/20/2010 9:03:19 AM - System Checkpoint
    RP567: 6/21/2010 6:45:40 PM - System Checkpoint
    RP568: 6/22/2010 6:54:40 PM - System Checkpoint
    RP569: 6/24/2010 10:31:47 AM - System Checkpoint
    RP570: 6/25/2010 4:21:11 PM - Avg Update
    RP571: 6/25/2010 4:43:33 PM - Software Distribution Service 3.0
    RP572: 6/26/2010 5:39:51 PM - System Checkpoint
    RP573: 6/27/2010 6:33:48 PM - System Checkpoint
    RP574: 6/28/2010 6:44:59 PM - System Checkpoint
    RP575: 6/29/2010 7:43:23 PM - System Checkpoint
    RP576: 6/30/2010 8:38:08 PM - System Checkpoint
    RP577: 7/1/2010 9:04:11 PM - System Checkpoint
    RP578: 7/2/2010 9:54:32 PM - System Checkpoint
    RP579: 7/3/2010 9:58:38 PM - System Checkpoint
    RP580: 7/4/2010 10:51:41 PM - System Checkpoint
    RP581: 7/6/2010 9:51:35 AM - System Checkpoint
    RP582: 7/7/2010 7:52:32 PM - System Checkpoint
    RP583: 7/8/2010 8:49:49 PM - System Checkpoint
    RP584: 7/9/2010 6:10:22 AM - Removed Cisco Network Magic
    RP585: 7/9/2010 6:12:00 AM - Removed Pure Networks Platform
    RP586: 7/10/2010 6:42:00 AM - System Checkpoint
    RP587: 7/11/2010 8:42:41 AM - System Checkpoint
    RP588: 7/12/2010 3:41:43 PM - System Checkpoint
    RP589: 7/13/2010 5:51:26 PM - System Checkpoint
    RP590: 7/14/2010 6:45:41 PM - System Checkpoint
    RP591: 7/15/2010 4:25:31 PM - Avg Update
    RP592: 7/15/2010 4:28:17 PM - Avg Update
    RP593: 7/16/2010 8:19:30 PM - System Checkpoint
    RP594: 7/17/2010 8:57:12 PM - System Checkpoint
    RP595: 7/18/2010 9:32:29 AM - Software Distribution Service 3.0
    RP596: 7/19/2010 12:18:45 PM - System Checkpoint
    RP597: 7/20/2010 12:20:33 PM - Avg Update
    RP598: 7/20/2010 11:01:46 PM - Removed Safari
    RP599: 7/22/2010 5:58:26 PM - System Checkpoint
    RP600: 7/23/2010 6:46:24 PM - System Checkpoint
    RP601: 7/24/2010 7:34:23 PM - System Checkpoint
    RP602: 7/25/2010 8:15:14 PM - System Checkpoint
    RP603: 7/26/2010 8:55:18 PM - System Checkpoint
    RP604: 7/27/2010 9:13:40 PM - System Checkpoint
    RP605: 7/29/2010 1:30:31 PM - System Checkpoint
    RP606: 7/30/2010 5:16:42 PM - System Checkpoint
    RP607: 7/31/2010 6:08:59 PM - System Checkpoint
    RP608: 8/1/2010 6:28:19 PM - System Checkpoint
    RP609: 8/2/2010 6:42:30 PM - System Checkpoint
    RP610: 8/3/2010 6:58:04 PM - System Checkpoint
    RP611: 8/4/2010 7:50:57 PM - System Checkpoint
    RP612: 8/5/2010 8:37:51 PM - System Checkpoint
    RP613: 8/6/2010 9:19:15 PM - System Checkpoint
    RP614: 8/9/2010 5:51:15 PM - System Checkpoint
    RP615: 8/10/2010 6:45:11 PM - System Checkpoint
    RP616: 8/11/2010 7:03:14 PM - System Checkpoint
    RP617: 8/11/2010 10:25:31 PM - Removed Java(TM) 6 Update 14
    RP618: 8/12/2010 4:28:47 PM - Installed Java(TM) 6 Update 21
    RP619: 8/12/2010 4:29:57 PM - Installed Java Runtime Environment

    ==== Installed Programs ======================

    Adobe AIR
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Adobe Download Manager 1.2 (Remove Only)
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Photoshop Album 2.0 Starter Edition
    Adobe Reader 9.3.3
    Adobe Shockwave Player
    AnswerWorks 4.0 Runtime - English
    AOL Coach Version 2.0(Build:20041026.5 en)
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG Free 9.0
    Bonjour
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon G.726 WMP-Decoder
    CANON iMAGE GATEWAY Task for ZoomBrowser EX
    Canon Internet Library for ZoomBrowser EX
    Canon MovieEdit Task for ZoomBrowser EX
    Canon RAW Image Task for ZoomBrowser EX
    Canon Utilities CameraWindow
    Canon Utilities CameraWindow DC
    Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
    Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
    Canon Utilities EOS Utility
    Canon Utilities MyCamera
    Canon Utilities MyCamera DC
    Canon Utilities PhotoStitch
    Canon Utilities RemoteCapture DC
    Canon Utilities RemoteCapture Task for ZoomBrowser EX
    Canon Utilities ZoomBrowser EX
    Canon ZoomBrowser EX Memory Card Utility
    Carbonite Online Backup Setup
    Conexant SmartHSFi V92 56K DF PCI Modem
    Data Lifeguard Diagnostic for Windows
    Dell Digital Jukebox Driver
    Dell Photo AIO Printer 964
    Dell Picture Studio - Dell Image Expert
    Dell Solution Center
    Dell Support
    Digital Line Detect
    Disney Flix 3.0
    DVDSentry
    ERUNT 1.1j
    Google Earth Plug-in
    Google Update Helper
    GradeQuick
    Help and Support Customization
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HyperLoad
    Intel(R) PRO Ethernet Adapter and Software
    Intel(R) PROSet II
    iPod for Windows 2006-03-23
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 21
    Macromedia Flash Player
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework (English)
    Microsoft .NET Framework (English) v1.0.3705
    Microsoft .NET Framework 1.0 Hotfix (KB928367)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Data Access Components KB870669
    Microsoft Interactive Training
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2002
    Microsoft Money 2002 System Pack
    Microsoft National Language Support Downlevel APIs
    Microsoft Office XP Media Content
    Microsoft Office XP Small Business
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Windows Media Video 9 VCM
    Microsoft XML Parser
    Modem Helper
    Mozilla Firefox (3.0.5)
    MSN Music Assistant
    NetWaiting
    NVIDIA Display Driver
    NVIDIA Windows 2000/XP Display Drivers
    Paint Shop Pro 7
    Pop-Up Stopper Free Edition
    PowerDVD
    PrimoPDF
    PrimoPDF Redistribution Package
    Qualxserve Service Agreement
    QuickTime
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Shockwave
    Skype™ 4.2
    Sound Blaster Live!
    Spelling Dictionaries Support For Adobe Reader 9
    TurboTax 2009
    TurboTax 2009 WinPerFedFormset
    TurboTax 2009 WinPerReleaseEngine
    TurboTax 2009 WinPerTaxSupport
    TurboTax 2009 wnyiper
    TurboTax 2009 wrapper
    Unity Web Player
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB969497)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Viewpoint Media Player
    WebEx Support Manager for Internet Explorer
    WebFldrs XP
    WexTech AnswerWorks
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Service Pack 3
    WinPatrol

    ==== Event Viewer Messages From Past Week ========

    8/8/2010 11:53:33 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    8/8/2010 11:52:29 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    8/8/2010 11:44:37 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
    8/8/2010 11:44:37 PM, error: Service Control Manager [7034] - The Intuit Update Service service terminated unexpectedly. It has done this 1 time(s).
    8/8/2010 11:44:37 PM, error: Service Control Manager [7034] - The Creative Service for CDROM Access service terminated unexpectedly. It has done this 1 time(s).
    8/8/2010 11:44:37 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    8/6/2010 6:49:39 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0007E9893EEE has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
    8/11/2010 2:48:38 PM, error: Service Control Manager [7031] - The AVG Free WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
    8/11/2010 2:48:37 PM, error: Service Control Manager [7034] - The WMDM PMSP Service service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:37 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:37 PM, error: Service Control Manager [7034] - The Canon Camera Access Library 8 service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:36 PM, error: Service Control Manager [7034] - The Windows User Mode Driver Framework service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:36 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:36 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    8/11/2010 2:48:36 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
    8/10/2010 8:18:08 PM, error: Service Control Manager [7034] - The LicCtrl Service service terminated unexpectedly. It has done this 1 time(s).

    ==== End Of File ===========================

  2. #12
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Kaspersky found some files in the Qoobox folder which is where ComboFix keeps its quarantined files. I'll show you how to remove ComboFix in an upcoming post.

    You can go ahead and re-enable AVG.


    1. The PC is still slow, especially when opening programs like IE and Firefox. I know my RAM is low (640) and I was thinking of adding some but I don't know how.
    For the slowness, try following the tips below and see if they help:

    http://www.malwareremoval.com/tutori...ningslowly.php

    640 MB of RAM is low, you should have at least 1024 MB (1 GB) of RAM on your computer. Since you don't know how to install/add RAM, the best thing to do is either have someone you know (friend or family) do it for you or take your computer to a local computer shop and tell them you want to add more RAM to your computer.


    2. During the Kaspersky download, a Carbonite on-line backup setup icon was placed on the desktop.
    Ok, you can delete that icon if you don't want the Carbonite online backup.


    3. I've been getting the "windoes virtual memory minimum too low" message a lot.
    To get rid of this message, do the following:

    1. Click Start, right-click My Computer, and then click Properties.

    2. In the System Properties dialog box, click the Advanced tab.

    3. In the Performance pane, click Settings.

    4. In the Performance Options dialog box, click the Advanced tab.

    5. In the Virtual memory pane, click Change.

    6. Change the Initial size value and the Maximum size value to a higher value, click Set, and then click OK.

    7. Click OK to close the Performance Options dialog box, and then click OK to close the System Properties dialog box.


    4. I've been reading other threads in the forum and as a general question, I was wondering why the age of windows installations can be an issue.
    I'm not sure I understand, can you point me to some of threads that you're reading that you made you think up this question.

    How old is your Windows installation? You want to make sure you always have the latest updates for Windows so your computer can be protected.
    Malware Removal University Master
    Member of ASAP & UNITE

  3. #13
    Member
    Join Date
    Dec 2008
    Posts
    57

    Default

    Ok, you can delete that icon if you don't want the Carbonite online backup.
    I can deleted the icon, but there's also a Carbonite subdirectory under Program Files that it won't let me delete.

    6. Change the Initial size value and the Maximum size value to a higher value, click Set, and then click OK.
    What values should I use? I have no idea what to set here.

    I'm not sure I understand, can you point me to some of threads that you're reading that you made you think up this question.

    How old is your Windows installation? You want to make sure you always have the latest updates for Windows so your computer can be protected.
    Maybe it wasn't threads on this forum, but other stuff I saw while researching. My PC is 7+ years old. I've been updating Windows XP all along, but I've never reinstalled windows. I thought I saw somewhere that Windows can degrade over time...or maybe I'm just seeing things.

    Overall how do things look? It still takes forever for IE or Firefox to open up, but once they do things are pretty good.

  4. #14
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    I can deleted the icon, but there's also a Carbonite subdirectory under Program Files that it won't let me delete.
    What does it say when you try to delete the folder?

    Go into Add/Remove Programs and if there is a listing for Carbonite Backup, go ahead and uninstall it. Reboot your computer once its uninstalled and then try to delete the C:\Program Files\Carbonite folder.

    If that doesn't work or there's no Carbonite program to uninstall, try booting into Safe Mode ( You can go in Safe Mode by restarting your computer, then continually tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.) and delete the folder from there.


    What values should I use? I have no idea what to set here.
    Just set the values higher than what they are now. If you no longer get the message, "windows virtual memory minimum too low", then you've set the value high enough. If you get the message again, then you need to set the Initial size and Maximum size values higher.


    Maybe it wasn't threads on this forum, but other stuff I saw while researching. My PC is 7+ years old. I've been updating Windows XP all along, but I've never reinstalled windows. I thought I saw somewhere that Windows can degrade over time...or maybe I'm just seeing things.
    I've never heard of the Windows Operating System itself degrading over time and as long as you keep it updated, you'll be good. The hardware in the computer can degrade over time and may eventually need to be replaced, but the Windows XP itself should be fine.


    Overall how do things look? It still takes forever for IE or Firefox to open up, but once they do things are pretty good.
    Looking at your logs, everything looks good, no signs of malware that I can see.

    If you haven't yet try the slowdown tips I suggested earlier to see if they help. And you can also try uninstalling and reinstalling IE and Firefox to see that helps with them taking forever to load/open up.
    Malware Removal University Master
    Member of ASAP & UNITE

  5. #15
    Member
    Join Date
    Dec 2008
    Posts
    57

    Default

    Go into Add/Remove Programs and if there is a listing for Carbonite Backup, go ahead and uninstall it.
    Once I removed the setup link via add/remove, I was able to manually delete the Carbonite subdirectory.

    Looking at your logs, everything looks good, no signs of malware that I can see.
    That sounds great. Is there anything special I need to do to remove Combofix or any other programs we've used?

  6. #16
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Since there appear to be no more malware-related problems, you're good to go.

    You can delete the following off of your computer:

    DDS.scr
    The two DDS Logs
    GMER.zip
    GMER.exe
    The GMER Log



    To remove ComboFix, do the following:

    Go to Start > Run - type in ComboFix /Uninstall & click OK


    Empty your Recycle Bin.


    Please take the time to read my All Clean Post.

    Please follow these simple steps in order to keep your computer clean and secure:

    This is a good time to clear your existing system restore points and establish a new clean restore point

    • Go to Start > All Programs > Accessories > System Tools > System Restore
    • Select Create a restore point, and Ok it.
    • Next, go to Start > Run and type in cleanmgr
    • Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
    • Select the More options tab
    • Choose the option to clean up system restore and OK it.
    • This will remove all restore points except the new one you just created.
    .

    Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


    Make your Internet Explorer more secure This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    5. When all these settings have been made, click on the OK button.
    6. If it asks you if you want to save the settings, press the Yes button.
    7. Next press the Apply button and then the OK to exit the Internet Properties page.

    Set correct settings for files that should be hidden in Windows XP
    • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
    • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
    • If unchecked please checkHide protected operating system files (Recommended)
    • If necessary check "Display content of system folders"
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK

    • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
    • Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
      Computer Safety on line Anti Malware
    • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button on the task bar at the bottom of your screen
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then doubleclick it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok..
    • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
    • Please read Tony Klein's excellent article: How I got Infected in the First Place
    • Please read Understanding Spyware, Browser Hijackers, and Dialers
    • Please read Simple and easy ways to keep your computer safe and secure on the Internet
    • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
      Opera.
      If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
    • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
    Follow these steps and your potential for being infected again will reduce dramatically.

    Here's a good website to read about Malware prevention:

    http://users.telenet.be/bluepatchy/m...revention.html

    Good luck!

    Please reply one last time so that I know you have read my post and this thread can be closed.
    Malware Removal University Master
    Member of ASAP & UNITE

  7. #17
    Member
    Join Date
    Dec 2008
    Posts
    57

    Default

    I read it. Thanks again for all your help!!!

  8. #18
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    You're welcome. I'm glad I was able to help you out.

    Good luck and safe surfing!

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

    Note: If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Malware Removal University Master
    Member of ASAP & UNITE

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •