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Thread: fraud.avsecurity suite won't go away

  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default fraud.avsecurity suite won't go away

    Recently I began to suffer the following symptoms:

    > a second browser tab opens at random times and often upon launching Firefox. The new tab attempts to load random pages, often blocked by noscript.

    > google search result links redirect to a random page.

    > I am unable to view microsoft update websites either in FF or in IE.

    Using the following programs gave tese results:

    > AVG free av found and removed trojan - fakealert.tl
    > Ad-aware found nothing
    > Malwarebytes found and removed trojan.fake antivirus
    > Spybot found and removed fraud.sysguard and fraud.avsecurity suite

    The symptoms continue, and the only infection that re-occurs is the avsecurity suite.

    Obviously I have been unable to resolve this myself, and I await assistance.

    NOTE: Newly noticed problem is I am unable to submit this post. FF shows the connection reset. therefore I will submit using another machine.

    DDS report follows:


    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Lee at 9:46:28.60 on Sun 08/08/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.409 [GMT -7:00]

    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    AV: Norton AntiVirus 2006 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    svchost.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Winamp\winampa.exe
    C:\PROGRA~1\RINGCE~1\RINGCE~1\RCHotKey.exe
    C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
    C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\All Users\Desktop\Security Utilities\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://home.netscape.com/home/winsearch.html
    uWindow Title = Microsoft Internet Explorer
    mSearch Bar = hxxp://home.netscape.com/home/winsearch200.html
    mWindow Title = Microsoft Internet Explorer
    uInternet Settings,ProxyServer = sas.we1.attbb.net:8000
    uInternet Settings,ProxyOverride = *we1.attbb.net
    uSearchURL,(Default) = hxxp://keyword.netscape.com/keyword/%s
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    {217242fa-9879-409e-b039-be932d883271}
    {2f4daeeb-06d0-40ef-9025-e18113b877d5}
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    {8db395a0-83aa-45c6-982f-55766eabc6cb}
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    {ddc400b6-9453-428c-a49d-443a5e0f4b4c}
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
    EB: MasterCook Bar: {c92041c1-6d22-4069-ba0e-66246aa752b0} - c:\windows\system32\shdocvw.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [QuickenBillminder] c:\program files\quickenw\Billmind.exe -startup
    uRun: [EPSON Stylus Photo R1800] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /M "Stylus Photo R1800" /EF "HKCU"
    uRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NVMCTRAY.DLL,NvTaskbarInit
    uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    uRun: [RCHotKey] "c:\program files\ringcentral\ringcentral call controller\RCHotKey.exe"
    uRun: [P2kAutostart] V503
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [UpdReg] c:\windows\UpdReg.EXE
    mRun: [AHQInit] c:\program files\creative\sblive\program\AHQInit.exe
    mRun: [BuildBU] c:\dell\bldbubg.exe
    mRun: [Dell|Alert] c:\program files\dell\support\alert\bin\DAMon.exe
    mRun: [nwiz] nwiz.exe /install
    mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 4.0\SetHook.exe
    mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
    mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe
    mRun: [WINDVDPatch] CTHELPER.EXE
    mRun: [Jet Detection] "c:\program files\creative\sblive\program\ADGJDet.exe"
    mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
    mRun: [RCHotKey] c:\progra~1\ringce~1\ringce~1\RCHotKey.exe
    mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"
    mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"
    mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [RoxioDragToDisc] c:\program files\roxio\drag-to-disc\DrgToDsc.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    uPolicies-explorer: <NO NAME> =
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
    IE: MasterCook: Select Image - c:\program files\mastercook 9\web\MCIEContext.hta
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    IE: {E6EF5071-7647-4E85-9785-87B6CF5CB561} - {C92041C1-6D22-4069-BA0E-66246AA752B0} - c:\windows\system32\shdocvw.dll
    Trusted Zone: adxgate.net
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: turbotax.com
    DPF: Microsoft XML Parser for Java
    DPF: {00000055-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhgax.CAB
    DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
    DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://www.activation.rr.com/install/downloads/tgctlcm.cab
    DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
    DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} - hxxp://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc2.cab
    DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
    DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} - hxxp://office.microsoft.com/productupdates/content/opuc.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121744202640
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37577.8102314815
    DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_02-win.cab
    DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-1_4_0_01-win.cab
    DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-1_4_0_03-win.cab
    DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4/jinstall-14_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} - hxxps://service.ringcentral.com/ActiveX/RingCentral_Message_Player.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} - hxxp://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/3,0,0,6054/mcfscan.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks pro\HelpAsyncPluggableProtocol.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    Hosts: 127.0.0.1 www.spywareinfo.com

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\lee~1.lch\applic~1\mozilla\firefox\profiles\1et69occ.default\
    FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
    FF - prefs.js: network.proxy.type - 0
    FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
    FF - plugin: c:\documents and settings\lee.lchesnin\application data\mozilla\firefox\profiles\1et69occ.default\extensions\devicedetection@logitech.com\plugins\npLogitechDeviceDetection.dll
    FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
    c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-7-26 64288]
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-14 216400]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-14 29584]
    R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-14 243024]
    R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
    R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
    R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1352832]
    R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2007-7-4 202280]
    S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\lbeepke.sys --> c:\windows\system32\drivers\LBeepKE.sys [?]
    S2 Symantec Core LC;Symantec Core LC;"c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe" --> c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [?]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
    S3 ICDUSB2;Sony IC Recorder (P);c:\windows\system32\drivers\IcdUsb2.sys [2008-12-8 39048]
    S3 NAVAP;NAVAP;\??\c:\progra~1\symant~1\symant~1\navap.sys --> c:\progra~1\symant~1\symant~1\NAVAP.sys [?]

    =============== Created Last 30 ================


    ==================== Find3M ====================

    2010-07-15 16:15:20 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
    2010-07-15 16:15:06 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
    2010-06-11 15:17:22 20 ---h--w- c:\docume~1\alluse~1\applic~1\PKP_DLec.DAT
    2010-06-11 15:17:22 20 ---h--w- c:\docume~1\alluse~1\applic~1\PKP_DLds.DAT
    2009-02-10 19:40:27 10896839 ----a-w- c:\program files\WSFTP_HomeT128_Install.exe
    2008-11-21 22:09:31 318904 ----a-w- c:\program files\wmpfirefoxplugin.exe
    2008-10-10 21:43:35 1495112 ----a-w- c:\program files\install_flash_player.exe
    2008-09-26 20:32:13 1613488 ----a-w- c:\program files\CuteWriter.exe
    2008-08-07 20:42:17 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080720080808\index.dat

    ============= FINISH: 9:49:07.35 ===============

  2. #2
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,067

    Default

    hi lchesnin,

    Your log is a few days old, if you still need help simply reply to my post.
    How Can I Reduce My Risk?

  3. #3
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default

    Thanks for following up. Help would be most appreciated as I haven't made any further progress.

  4. #4
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,067

    Default

    ok We will get a download to use. Its called combofix, there is a guide to read first. Read through the guide then apply the directions on your own computer. Post the combofix log in your reply.

    Guide to using Combofix
    How Can I Reduce My Risk?

  5. #5
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default ComboFix downloaded and run

    I've ru ComboFix and the requested log is below. Two unexpected things happened along the way. 1st CF detected that Norton Antivirus 2006 was running & needed to be disabled. Norton had been removed some years ago using the Norton removal tool. I could not see any Norton process running in the task manager so I continued. Then CF froze after the Autoscan screen came up, before changing the clock or showing any stage completed. I allowed 5 hours to pass just to be sure, and nothing happened so I restarted in safe mode and restarted CF. The result is this log.

    ComboFix 10-08-15.01 - Lee 08/16/2010 2:15.1.1 - x86 NETWORK
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.1224 [GMT -7:00]
    Running from: c:\documents and settings\Lee.LCHESNIN\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    AV: Norton AntiVirus 2006 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\ipconfig.txt
    c:\windows\system32\bszip.dll
    c:\windows\system32\tmp.reg

    Infected copy of c:\windows\system32\drivers\kbdhid.sys was found and disinfected
    Restored copy from - Kitty had a snack :p
    .
    ((((((((((((((((((((((((( Files Created from 2010-07-16 to 2010-08-16 )))))))))))))))))))))))))))))))
    .

    2010-08-07 19:50 . 2010-08-07 19:50 -------- d-----w- c:\program files\ERUNT
    2010-08-03 02:34 . 2010-08-03 02:34 61440 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-2522537e-n\decora-sse.dll
    2010-08-03 02:34 . 2010-08-03 02:34 503808 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1190eccb-n\msvcp71.dll
    2010-08-03 02:34 . 2010-08-03 02:34 499712 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1190eccb-n\jmc.dll
    2010-08-03 02:34 . 2010-08-03 02:34 348160 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1190eccb-n\msvcr71.dll
    2010-08-03 02:34 . 2010-08-03 02:34 12800 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-2522537e-n\decora-d3d.dll
    2010-08-02 01:50 . 2010-08-02 01:50 -------- d-----w- c:\program files\Windows Live Safety Center
    2010-07-30 02:04 . 2010-07-30 03:21 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\gadlxeaiv
    2010-07-27 01:48 . 2010-07-12 08:56 2979280 -c--a-w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}\Ad-AwareInstall.exe
    2010-07-25 23:30 . 2010-07-25 23:30 -------- d-----w- c:\windows\McAfee.com
    2010-07-25 22:52 . 2010-07-25 22:52 -------- d-----w- c:\program files\Trend Micro
    2010-07-24 15:59 . 2010-07-24 15:59 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
    2010-07-24 15:24 . 2010-07-24 15:24 170680 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2010-07-24 15:17 . 2010-07-24 15:17 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
    2010-07-24 15:17 . 2010-07-24 15:17 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
    2010-07-21 21:23 . 2010-07-30 02:03 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
    2010-07-21 14:12 . 2010-07-21 14:12 1615200 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgssie.dll
    2010-07-21 14:12 . 2010-07-21 14:12 1373536 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgssff.dll
    2010-07-21 14:12 . 2010-07-21 14:12 1107296 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgxpl.dll
    2010-07-21 14:12 . 2010-07-21 14:12 4368224 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
    2010-07-21 08:08 . 2010-07-21 08:08 -------- d-----w- c:\documents and settings\Lee.LCHESNIN\Application Data\Malwarebytes
    2010-07-21 08:08 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-07-21 08:08 . 2010-07-21 08:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-07-21 08:08 . 2010-07-30 04:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-07-21 08:08 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-07-21 04:42 . 2010-07-21 04:42 -------- d-----w- c:\windows\system32\wbem\Repository
    2010-07-20 05:09 . 2010-07-20 05:09 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-08-16 03:32 . 2004-11-29 07:16 24 ----a-w- c:\windows\system32\DVCStateBkp-{00000002-00000000-00000009-00001102-00000002-80221102}.dat
    2010-08-16 03:32 . 2004-11-29 07:16 24 ----a-w- c:\windows\system32\DVCState-{00000002-00000000-00000009-00001102-00000002-80221102}.dat
    2010-08-10 07:18 . 2005-02-06 19:10 -------- d-----w- c:\program files\Mozilla Thunderbird
    2010-08-05 03:34 . 2002-07-24 07:59 -------- d-----w- c:\program files\QUICKENW
    2010-08-03 04:15 . 2004-07-31 05:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2010-08-03 03:38 . 2004-07-31 05:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2010-07-30 02:04 . 2010-07-27 01:48 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}
    2010-07-30 02:04 . 2004-07-18 00:49 -------- d-----w- c:\program files\Lavasoft
    2010-07-30 02:03 . 2010-07-30 02:03 -------- d-----w- c:\documents and settings\NetworkService\Application Data\AdobeUM
    2010-07-30 01:13 . 2007-11-30 22:44 -------- d-----w- c:\program files\Logitech
    2010-07-29 04:27 . 2010-07-29 04:27 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
    2010-07-28 02:05 . 2010-07-28 02:05 -------- d-----w- c:\documents and settings\Administrator\Application Data\Ipswitch
    2010-07-27 02:16 . 2010-07-27 02:16 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
    2010-07-21 13:34 . 2008-01-26 06:36 664 ----a-w- c:\windows\system32\d3d9caps.dat
    2010-07-16 06:55 . 2009-04-16 04:09 4176 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\qbbackup.sys
    2010-07-15 16:15 . 2009-11-14 22:55 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
    2010-07-15 16:15 . 2010-07-15 16:15 12536 ----a-w- c:\windows\system32\avgrsstx.dll
    2010-07-15 16:15 . 2009-11-14 22:55 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
    2010-07-12 08:55 . 2010-07-27 02:16 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
    2010-07-12 08:55 . 2010-07-27 20:00 15880 ----a-w- c:\windows\system32\lsdelete.exe
    2010-07-02 07:21 . 2009-08-12 07:13 570672 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\mlhttps10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 496944 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\mlrsa10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 296240 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\mlsock10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 267568 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\mlcrsa10.dll
    2010-07-02 07:21 . 2009-04-16 04:21 1372424 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\IntuitSyncManager.exe
    2010-07-02 07:21 . 2009-08-12 07:13 791856 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\dblgen10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 763184 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\dblib10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 423216 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\dbmlsync.exe
    2010-07-02 07:21 . 2009-08-12 07:13 1152304 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\dbtool10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 856880 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\dblgen11.dll
    2010-07-02 07:21 . 2009-08-12 07:13 398640 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Sybase10\dbcon10.dll
    2010-07-02 07:21 . 2009-08-12 07:13 2184496 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\iAnywhere.Data.SQLAnywhere.dll
    2010-06-29 09:36 . 2010-06-29 09:36 503808 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1f02ae02-n\msvcp71.dll
    2010-06-29 09:36 . 2010-06-29 09:36 499712 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1f02ae02-n\jmc.dll
    2010-06-29 09:36 . 2010-06-29 09:36 348160 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1f02ae02-n\msvcr71.dll
    2010-06-29 09:36 . 2010-06-29 09:36 61440 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4d9958c2-n\decora-sse.dll
    2010-06-29 09:36 . 2010-06-29 09:36 12800 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4d9958c2-n\decora-d3d.dll
    2010-06-28 05:58 . 2010-06-28 05:58 -------- d-----w- c:\program files\Common Files\Java
    2010-06-28 05:57 . 2002-11-17 19:55 -------- d-----w- c:\program files\Java
    2010-06-14 14:31 . 2002-09-18 07:09 744448 ----a-w- c:\windows\PCHEALTH\HELPCTR\Binaries\helpsvc.exe
    2010-06-11 15:17 . 2007-03-08 06:02 20 ---h--w- c:\documents and settings\All Users\Application Data\PKP_DLds.DAT
    2010-06-11 15:17 . 2006-08-20 18:53 20 ---h--w- c:\documents and settings\All Users\Application Data\PKP_DLec.DAT
    2010-06-02 15:27 . 2009-11-14 22:54 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
    2010-05-27 03:34 . 2010-05-27 03:34 503808 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5366056a-n\msvcp71.dll
    2010-05-27 03:34 . 2010-05-27 03:34 499712 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5366056a-n\jmc.dll
    2010-05-27 03:34 . 2010-05-27 03:34 348160 ----a-w- c:\documents and settings\Lee.LCHESNIN\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5366056a-n\msvcr71.dll
    2009-02-10 19:40 . 2009-02-10 19:40 10896839 ----a-w- c:\program files\WSFTP_HomeT128_Install.exe
    2008-11-21 22:09 . 2008-11-21 22:09 318904 ----a-w- c:\program files\wmpfirefoxplugin.exe
    2008-10-10 21:43 . 2008-10-10 21:43 1495112 ----a-w- c:\program files\install_flash_player.exe
    2008-09-26 20:32 . 2008-02-18 16:50 1613488 ----a-w- c:\program files\CuteWriter.exe
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "P2kAutostart"="V503" [X]
    "QuickenBillminder"="c:\program files\QUICKENW\Billmind.exe" [2008-10-28 34080]
    "EPSON Stylus Photo R1800"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE" [2004-09-08 98304]
    "NvMediaCenter"="c:\windows\system32\NVMCTRAY.DLL" [2003-10-06 49152]
    "updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-31 313472]
    "RCHotKey"="c:\program files\RingCentral\RingCentral Call Controller\RCHotKey.exe" [2007-10-09 18944]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
    "AHQInit"="c:\program files\Creative\SBLive\Program\AHQInit.exe" [2001-03-28 102400]
    "BuildBU"="c:\dell\bldbubg.exe" [2001-12-06 53248]
    "Dell|Alert"="c:\program files\Dell\Support\Alert\bin\DAMon.exe" [2005-01-29 282624]
    "nwiz"="nwiz.exe" [2003-10-06 741376]
    "MediaFace Integration"="c:\program files\Fellowes\MediaFACE 4.0\SetHook.exe" [2002-12-17 53248]
    "StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-17 36864]
    "TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-04-01 155648]
    "WINDVDPatch"="CTHELPER.EXE" [2002-07-03 24576]
    "Jet Detection"="c:\program files\Creative\SBLive\PROGRAM\ADGJDet.exe" [2001-11-29 28672]
    "WinampAgent"="c:\program files\Winamp\winampa.exe" [2007-05-14 35328]
    "RCHotKey"="c:\progra~1\RINGCE~1\RINGCE~1\RCHotKey.exe" [2007-10-09 18944]
    "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-02-29 76304]
    "LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe" [2007-01-12 488984]
    "LVCOMSX"="c:\program files\Common Files\Logitech\LComMgr\LVComSX.exe" [2007-01-12 244512]
    "mmtask"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2006-01-17 53248]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-12-11 286720]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-12-11 267048]
    "RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-11-15 1121016]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-10-06 5058560]
    "Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2009-12-22 1092872]
    "AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-07-15 2065760]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-12 83360]
    NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2006-8-20 118784]
    QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2010-2-2 984352]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2010-07-15 16:15 12536 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
    @="Service"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
    @=""

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
    "medicsp2"=c:\program files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Intuit\\QuickBooks Pro\\QBDBMgrN.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=
    "c:\\Program Files\\RingCentral\\RingCentral Call Controller\\RCUI.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\WINDOWS\\SYSTEM32\\dpvsetup.exe"=
    "c:\\Program Files\\Roxio\\Digital Home 9\\RoxioUPnPRenderer9.exe"=
    "c:\\Program Files\\Roxio\\Creator Classic 9\\Creator9.exe"=
    "c:\\WINDOWS\\SYSTEM32\\mmc.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Program Files\\Mozilla Thunderbird\\thunderbird.exe"=
    "c:\\Program Files\\Ipswitch\\WS_FTP Home\\wsftpgui.exe"=
    "c:\\Program Files\\Common Files\\Intuit\\QuickBooks\\QBWebConnector\\QBWebConnector.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
    "AllowInboundEchoRequest"= 1 (0x1)

    R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [7/26/2010 7:16 PM 64288]
    R1 AvgTdiX;AVG Free Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [11/14/2009 3:55 PM 243024]
    S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [11/14/2009 3:55 PM 216400]
    S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 12:03 PM 169312]
    S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [7/15/2010 9:15 AM 308136]
    S2 LBeepKE;LBeepKE;c:\windows\system32\Drivers\LBeepKE.sys --> c:\windows\system32\Drivers\LBeepKE.sys [?]
    S2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [7/4/2007 9:09 AM 202280]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [?]
    S3 ICDUSB2;Sony IC Recorder (P);c:\windows\SYSTEM32\DRIVERS\IcdUsb2.sys [12/8/2008 7:03 PM 39048]
    S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/12/2010 1:55 AM 1352832]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    p2psvc REG_MULTI_SZ p2psvc p2pimsvc p2pgasvc PNRPSvc
    .
    Contents of the 'Scheduled Tasks' folder

    2010-08-16 c:\windows\Tasks\Ad-Aware Update (Weekly).job
    - c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-07-12 08:55]

    2010-07-30 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 22:57]

    2002-07-24 c:\windows\Tasks\ISP signup reminder 2.job
    - c:\windows\System32\OOBE\OOBEBALN.EXE [2002-09-18 00:12]

    2010-08-11 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
    - c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-08-31 23:31]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    mSearch Bar = hxxp://home.netscape.com/home/winsearch200.html
    mWindow Title = Microsoft Internet Explorer
    uInternet Settings,ProxyServer = sas.we1.attbb.net:8000
    uInternet Settings,ProxyOverride = *we1.attbb.net
    uSearchURL,(Default) = hxxp://keyword.netscape.com/keyword/%s
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
    IE: MasterCook: Select Image - c:\program files\MasterCook 9\Web\MCIEContext.hta
    Trusted Zone: adxgate.net
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: turbotax.com
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
    DPF: Microsoft XML Parser for Java
    DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} - hxxps://service.ringcentral.com/ActiveX/RingCentral_Message_Player.cab
    FF - ProfilePath - c:\documents and settings\Lee.LCHESNIN\Application Data\Mozilla\Firefox\Profiles\1et69occ.default\
    FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
    FF - prefs.js: network.proxy.type - 0
    FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
    FF - plugin: c:\documents and settings\Lee.LCHESNIN\Application Data\Mozilla\Firefox\Profiles\1et69occ.default\extensions\DeviceDetection@logitech.com\plugins\npLogitechDeviceDetection.dll
    FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
    .
    - - - - ORPHANS REMOVED - - - -

    BHO-{217242FA-9879-409E-B039-BE932D883271} - (no file)
    BHO-{2F4DAEEB-06D0-40EF-9025-E18113B877D5} - (no file)
    BHO-{8DB395A0-83AA-45C6-982F-55766EABC6CB} - (no file)
    BHO-{DDC400B6-9453-428C-A49D-443A5E0F4B4C} - (no file)
    Notify-ckpNotify - (no file)
    SafeBoot-AVG Anti-Spyware Driver
    SafeBoot-AVG Anti-Spyware Guard
    AddRemove-Creative News - c:\program files\Creative\News\CTNews.isu
    AddRemove-ShockwaveFlash - c:\windows\system32\Macromed\Flash\UninstFl.exe
    AddRemove-Windows Drivers - c:\program files\Creative\SBLive\Program\Upddrv2k.EXE



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-08-16 02:27
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    Dell|Alert = c:\program files\Dell\Support\Alert\bin\DAMon.exe?p?o?r?t?\?A?l?e?r?t?\?b?i?n?\?D?A?M?o?n?.?e?x?e???????????x:??(???x???@???X???????????@???P????(?w'(?w????????????(???y??????w????????????0????$?w7(?w?o?wS??w???w????????????X*@?????????X????????%@?e?????

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{20182402-24ED-DBEE-0C047CC941A92C12}\{18337038-91FA-1511-718667CAE01F35A0}\{7E9CBDE1-C583-B4C7-27A5326796C918BF}*]
    "WHRUBFTNUT3JMXQXKMKSXOBADA1"=hex:01,00,01,00,00,00,00,00,7d,86,67,30,10,5d,1c,
    b8,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
    .
    Completion time: 2010-08-16 02:32:30
    ComboFix-quarantined-files.txt 2010-08-16 09:32

    Pre-Run: 21,801,680,896 bytes free
    Post-Run: 22,132,715,520 bytes free

    - - End Of File - - EF0AE073639B1C3E17AFB449173EBA2B

  6. #6
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default Improvements

    So far I am able to:
    1. post on this forum again on the infected machine.
    2. use google search without being redirected.
    3. view and use Windows Update pages.

    Things are finally looking up.

  7. #7
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,067

    Default

    ok good. Cruise around and make sure all is good on your end and then we can finish up.
    How Can I Reduce My Risk?

  8. #8
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default Symptoms gone but....

    I have not noticed any recurrence of the symptoms I was experiencing, but two Spybot scans since running ComboFix each find Fraud.AVSecuritySuite. Both times clicking on Fix Problem results in a "successful" repair. I believe that some problem still exists. The second Spybot report follows. What do you suggest next?

    --- Search result list ---
    Fraud.AVSecuritySuite: [SBI $5587D6DE] Settings (Registry value, fixed)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer=...http=127.0.0.1:5643...

    Fraud.AVSecuritySuite: [SBI $5587D6DE] Settings (Registry value, fixed)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer=...http=127.0.0.1:5643...

  9. #9
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,067

    Default

    hi,

    ok good. Get a copy of HJT and we will see if that can clean it up:

    Download HiJackThis log - Trend Micro HijackThis v.2.0.4

    http://www.trendsecure.com/portal/en...HJTInstall.exe

    * Save HJTInstall.exe to your desktop.
    * Doubleclick on the HJTInstall.exe icon on your desktop.
    * By default it will install to C:\Program Files\Trend Micro\HijackThis .
    * Click on Install.
    * It will create a HijackThis icon on the desktop.
    * Once installed, it will launch Hijackthis.
    * Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    * Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log in next reply.
    How Can I Reduce My Risk?

  10. #10
    Junior Member
    Join Date
    Aug 2010
    Posts
    11

    Default HJT report

    I had HJT 2.0.2 already downloaded and installed, so I've generated the report with that. I hope that is sufficient. Here it is:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:52:18 PM, on 8/18/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Winamp\winampa.exe
    C:\PROGRA~1\RINGCE~1\RINGCE~1\RCHotKey.exe
    C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
    C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.we1.attbb.net:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *we1.attbb.net
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://my.yahoo.com/"); (C:\Program Files\Netscape\Users\bva\prefs.js)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {217242FA-9879-409E-B039-BE932D883271} - (no file)
    O2 - BHO: (no name) - {2F4DAEEB-06D0-40EF-9025-E18113B877D5} - (no file)
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {8DB395A0-83AA-45C6-982F-55766EABC6CB} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: (no name) - {DDC400B6-9453-428C-A49D-443A5E0F4B4C} - (no file)
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
    O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
    O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [RCHotKey] C:\PROGRA~1\RINGCE~1\RINGCE~1\RCHotKey.exe
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [QuickenBillminder] C:\Program Files\QUICKENW\Billmind.exe -startup
    O4 - HKCU\..\Run: [EPSON Stylus Photo R1800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /M "Stylus Photo R1800" /EF "HKCU"
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    O4 - HKCU\..\Run: [RCHotKey] "C:\Program Files\RingCentral\RingCentral Call Controller\RCHotKey.exe"
    O4 - HKCU\..\Run: [P2kAutostart] V503
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-21-2122901767-3833581854-4065617495-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
    O4 - HKUS\S-1-5-21-2122901767-3833581854-4065617495-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Cathy')
    O4 - HKUS\S-1-5-21-2122901767-3833581854-4065617495-1008\..\Run: [RCHotKey] "C:\Program Files\RingCentral\RingCentral Call Controller\RCHotKey.exe" (User 'Cathy')
    O4 - HKUS\S-1-5-21-2122901767-3833581854-4065617495-1008\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (User 'Cathy')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9\Web\MCIEContext.hta
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O15 - Trusted Zone: *.adxgate.net
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install...ds/tgctlcm.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.5.0.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/...2/mcinsctl.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase6087.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1121744202640
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/...16/mcgdmgr.cab
    O16 - DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} (RingCentral Message Player Control) - https://service.ringcentral.com/Acti...age_Player.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...54/mcfscan.cab
    O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\SYSTEM32\IcdSptSv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)

    --
    End of file - 14899 bytes

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