Problem signature:
Problem Event Name: APPCRASH
Application Name: VZAccess Manager.exe
Application Version: 7.2.10.1
Application Timestamp: 4b886915
Fault Module Name: VPNManagerSA.dll
Fault Module Version: 2.0.0.32
Fault Module Timestamp: 4adf719a
Exception Code: c0000005
Exception Offset: 0002ba84
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 61d2
Additional Information 2: efb6f2561db901326ddcd0e965e6b86a
Additional Information 3: 40ec
Additional Information 4: eee1c25aae37cf23cb44fbcaf0becd73

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

& then when I reopened it, it read this error, instead of my data info:
Data Usage: Error
Error Code: 266
Description: Error-VISION
CustomerSearch call Failed

but I get on the internet fine/it connects fine... I've gotten that before & I've called the company...