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Thread: Spybot S&D doesn't run, doesn`t update, stops working

  1. #1
    Junior Member
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    Sep 2010
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    Default Spybot S&D doesn't run, doesn`t update, stops working

    My system is W 7 x64bit.
    I experienced some problems with Spybot S&D lately.
    It doesn`t start, cannot be updated and stops working (twice in one month). I reinstalled it 3 days ago (used the newest version + it updated succesfully all last definitions), then did a full scan. Nothing except tracking cookies and one registry key was found (repaired).
    But today my problems are back again - Spybot S&D cannot be launched. I tried the steps mentioned in the thread "Spybot doesn't run - What you should do" http://forums.spybot.info/showthread.php?t=50194.
    Step #1 didn`t work for me, but step #2 - did and I could run the program. But it is useless since something still prevents Spybot from updating (the updating popup window is terminated after 1 sec.).
    Then I couldn`t even open your site (Chrome and Opera - they stopped working) in order to look for help !!
    Here are my questions :

    1. what should I do now ? I assume my main problem now is to get rid of malicious software rather than think about updating Spybot. Am I right ?
    Can I get any help with it from you here? I`m a novice with malware and have no idea where to turn...

    2. SpybotSD.exe was renamed (in step #2). Should it be left like that or returned to the original name ?

    3. Would you enlighten me what DDS.txt logfile is ???? How to get it ?

    Thank you in advance for your help
    --------------------------------------
    Edit
    Open thread in Spybot_S&D forum.
    http://forums.spybot.info/showthread...018#post384018
    Last edited by tashi; 2010-09-22 at 21:47. Reason: Added link

  2. #2
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    Default

    Can this ERUNT backup Registry in Windows 7 x64 ? I didn`t find any information concerning W 7 in "BEFORE you POST"

  3. #3
    Member of Team Spybot tashi's Avatar
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    Hello vika6,
    Quote Originally Posted by vika6 View Post
    Can this ERUNT backup Registry in Windows 7 x64 ?
    I am not aware of any issues.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Log split off to new topic, helpers look for a 0 response.

    http://forums.spybot.info/showthread.php?t=59549

    This thread closed.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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