Spybot doesn't run and more ...

[vika6]

My system is W 7 x64bit.
I experienced some problems with Spybot S&D lately.
It doesn`t start, cannot be updated and stops working (twice in one month). I reinstalled it 3 days ago (used the newest version + it updated succesfully all definitions), then did a full scan. Nothing except cookies and one registry key was found (repaired).
But today my problems are back - Spybot S&D cannot be launched. I tried the steps mentioned in the thread "Spybot doesn't run - What you should do" http://forums.spybot.info/showthread.php?t=50194.
Step #1 didn`t work for me, but step #2 - did and I could run the program. But it is useless since something still prevents Spybot from updating (the updating popup window is terminated after 1 sec.).
Then I couldn`t even open your site (Chrome and Opera - they stopped working) in order to look for help !!
Here are my questions :
1. what should I do now ? I assume my main problem now is to get rid of malicious software rather than think about updating Spybot. Am I right ?
Can you tell me where can I get any help with it ? I`m a novice with malware and have no idea where to turn...
2. SpybotSD.exe was renamed (in step #2). Should it be left like that or returned to the original name ?
Thank you in advance for your help

[tashi]

Hello vika6,

Sorry to hear of the problem.

Step # 4: Malware Removal Forum
If none of the above resolved the issue:

Please read this FAQ: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start your own thread in the Malware Removal Forum and post your DDS.txt logfile. An analyst will advise you as soon as available.

Spybot doesn't run - What you should do

Best regards.

[vika6]

Would you enlighten me what is DDS.txt logfile ????

[vika6]

It was to late and I couldn`t edit the last post :

Thank you for your quick reply. OK, I`ll start a new thread in the Malware Removal Forum .

But before I go there - would you answer the second question, that - I belive - belongs here anyway :
SpybotSD.exe was renamed (in step #2). Should it be left like that or returned to the original name ?

And BTW : Would you enlighten me what DDS.txt logfile is ???? How to get it ?

[tashi]

Hello vika6,

Would you enlighten me what is DDS.txt logfile ????

Please see post #2 in the FAQ: http://forums.spybot.info/showpost.p...50&postcount=2

But before I go there - would you answer the second question, that - I belive - belongs here anyway :
SpybotSD.exe was renamed (in step #2). Should it be left like that or returned to the original name ?

You can return to the original name or leave as is for now.

In your new topic, which you will start in the malware removal forum, please provide a link back to this thread.

Best regards.

Edit
Malware forum topic: http://forums.spybot.info/showthread.php?p=384019