Results 1 to 2 of 2

Thread: Need help - infected PC

  1. #1
    Member
    Join Date
    Jul 2008
    Posts
    41

    Red face Need help - infected PC

    I have a pc with a problem. All started when IE stopped working prsented with message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
    This message also came up when trying to access spybot search & destroy & adaware. Still had internet access via mozilla.
    Downloaded Virgin PC guard and tried to re-install spybot. Unable to reload spybot but loaded Vigin PC guard ok.

    Ran the virus scan and cleared a couple of trojans. Ran the spyware portion of PC guard and left running. Came back to PC and programme no longer running. Tried to restart and was presented with the same message as with IE. Reinstalled PCGuard and left alone until now.

    Can longer access internet at all. PC no longer showing netwotk connections. Also have error messages when opening microsoft programmes (Word & Excel).
    PC is running XP media edition service pack 3.
    have access to internet via laptop on windows 2000 and able to transfer data accross using external harddrive.

    Thanks in advance

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •