Advice needed

L

Limskj

New member

• Oct 19, 2010

• #1

Hi, I have recently experienced freezes when I start downloads on Firefox. Should this be of any concern to me?

 

tashi

Member of Team Spybot

• Oct 19, 2010

• #2

Hello Limskj,

Please give more details.

Firefox version.
Operating System.
Previous to when the issue started was there any event such as installing an add-on, update or other software.

Best regards.

 

L

Limskj

New member

• Oct 19, 2010

• #3

Sorry.

OS: Microsoft Windows 7 Home Premium
Firefox Version 3.6.10
It started recently after I downloaded and installed some add-on content for Microsoft Train Simulator from a German Website

 

tashi

Member of Team Spybot

• Oct 20, 2010

• #4

Hello Limskj,

Do you have an up to date anti virus program installed?

Limskj said:

It started recently after I downloaded and installed some add-on content for Microsoft Train Simulator from a German Website

Click to expand...

Had you visited that website before?

Best regards.

 

L

Limskj

New member

• Oct 20, 2010

• #5

Its ok, I did a full system restore. It was "overdue".

 

tashi

Member of Team Spybot

• Oct 20, 2010

• #6

Hi Limskj,

Thank you for letting us know.

FYI be aware that if the computer has an infection system restore will not remove it.

Best regards.

 

L

Limskj

New member

• Oct 21, 2010

• #7

Yea, Thanks.

I restored from the hidden partition on my laptop. It restored to factory defaults.