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Thread: Advice needed

  1. #1
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    Default Advice needed

    Hi, I have recently experienced freezes when I start downloads on Firefox. Should this be of any concern to me?

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello Limskj,

    Please give more details.

    Firefox version.
    Operating System.
    Previous to when the issue started was there any event such as installing an add-on, update or other software.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Sorry.

    OS: Microsoft Windows 7 Home Premium
    Firefox Version 3.6.10
    It started recently after I downloaded and installed some add-on content for Microsoft Train Simulator from a German Website

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello Limskj,

    Do you have an up to date anti virus program installed?
    Quote Originally Posted by Limskj View Post
    It started recently after I downloaded and installed some add-on content for Microsoft Train Simulator from a German Website
    Had you visited that website before?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Its ok, I did a full system restore. It was "overdue".

  6. #6
    Member of Team Spybot tashi's Avatar
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    Hi Limskj,

    Thank you for letting us know.

    FYI be aware that if the computer has an infection system restore will not remove it.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    Yea, Thanks.

    I restored from the hidden partition on my laptop. It restored to factory defaults.

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