my Wife's computer got a bug somehow. Upon launch under her username, for the past couple of days it has been launching a "spyware removal" tool. it also auto shuts down taskmanager upon opening it to terminate processes. I did a spybot scan and found coolwwwsearch.olehelp on her system. an avira scan also turned up "hidden files" and rootkits. both programs say that they removed the problem, but it returns. Interestingly to me, the symptoms only show up under her username on the machine, but the detections occur regardless. the log was generated using her username. Also, if it saves time, there is a program on there, covenant eyes, that we want on our machine. It is not malicious, though it appears that it could be. Here is the DDS log. Thank you for the help.
DDS (Ver_10-10-31.01) - NTFS_AMD64
Run by Savannah at 13:31:41.98 on Mon 11/01/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3838.1774 [GMT -5:00]
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\crypserv.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe
C:\Users\Savannah\AppData\Roaming\Microsoft\svchost.exe
C:\Users\Savannah\AppData\Local\Temp\dwm.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Savannah\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
uInternet Settings,ProxyServer = http=127.0.0.1:50370
uWinlogon: Shell=explorer.exe,C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe
uWindows: Load=C:\Users\Savannah\AppData\Local\Temp\dwm.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [svchost] C:\Users\Savannah\AppData\Roaming\Microsoft\svchost.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
StartupFolder: C:\Users\Savannah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AEGFOR~1.LNK - C:\Program Files (x86)\ForeSight Mobility\AEG\Mobility\Console\Current\bin\MobilityColdStart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
LSP: C:\Windows\system32\wpclsp.dll
Trusted Zone: illustrationsystem.com\www
DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} - hxxps://air.sheltonstate.edu/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=ea4emmnudb0znfudnec1rm55&ControlID=2742cf3021c64cc494cb04fa56bd65d9&Culture=127&UICulture=9&ReportStack=1&OpType=PrintCab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun-x64: [WPCUMI] C:\Windows\system32\WpcUmi.exe
Hosts: 127.0.0.1 www.spywareinfo.com
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Savannah\AppData\Roaming\Mozilla\Firefox\Profiles\wgsztus0.default\
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 1
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Users\Savannah\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
R0 pavboot;pavboot;C:\Windows\System32\drivers\pavboot64.sys [2010-7-6 33800]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2010-7-6 135336]
R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2010-7-6 267432]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2010-7-6 81072]
R2 MSSQL$ITSQLEXPRESS;SQL Server (ITSQLEXPRESS);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2009-5-27 29262680]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-10-31 1153368]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2010-6-24 92008]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-11-8 93184]
S3 PCD5SRVC{8AAF211B-043E02A9-05040000};PCD5SRVC{8AAF211B-043E02A9-05040000} - PCDR Kernel Mode Service Helper Driver;C:\PROGRA~1\PC-DOC~1\PCD5SRVC_x64.pkms [2008-9-9 25888]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
=============== Created Last 30 ================
2010-10-31 22:12:04 101888 ----a-w- C:\Users\Savannah\AppData\Roaming\Microsoft\svchost.exe
2010-10-30 14:16:29 -------- d-----w- C:\Users\Savannah\.blurb
2010-10-30 14:14:04 -------- d-----w- C:\Program Files (x86)\BookSmart
2010-10-29 22:01:24 8006480 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{6CC4BA08-60FF-4653-B288-D1BFAB52CE6B}\mpengine.dll
2010-10-23 22:01:04 104448 ----a-w- C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe
2010-10-14 10:02:02 316416 ----a-w- C:\Windows\System32\msshsq.dll
2010-10-14 10:02:02 231936 ----a-w- C:\Windows\SysWow64\msshsq.dll
2010-10-14 10:00:59 171008 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2010-10-14 10:00:58 168960 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2010-10-14 10:00:57 8147968 ----a-w- C:\Windows\System32\wmploc.DLL
2010-10-14 10:00:57 8147456 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2010-10-14 09:58:59 343040 ----a-w- C:\Windows\System32\schannel.dll
2010-10-14 09:58:59 274432 ----a-w- C:\Windows\SysWow64\schannel.dll
2010-10-14 09:58:57 1090048 ----a-w- C:\Windows\System32\wmpmde.dll
2010-10-14 09:58:56 866816 ----a-w- C:\Windows\SysWow64\wmpmde.dll
==================== Find3M ====================
2010-10-19 16:41:44 270720 ------w- C:\Windows\System32\MpSigStub.exe
2010-09-08 17:26:59 833024 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-09-08 17:23:42 78336 ----a-w- C:\Windows\SysWow64\ieencode.dll
2010-09-08 16:46:38 1032704 ----a-w- C:\Windows\System32\wininet.dll
2010-09-08 16:43:11 86528 ----a-w- C:\Windows\System32\ieencode.dll
2010-09-08 15:53:07 389632 ----a-w- C:\Windows\SysWow64\html.iec
2010-09-08 15:28:29 1383424 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-09-08 15:26:20 485376 ----a-w- C:\Windows\System32\html.iec
2010-09-08 15:00:33 1383424 ----a-w- C:\Windows\System32\mshtml.tlb
2010-09-06 16:24:40 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2010-09-06 16:23:14 17920 ----a-w- C:\Windows\SysWow64\netevent.dll
2010-09-06 15:59:19 179712 ----a-w- C:\Windows\System32\srvsvc.dll
2010-09-06 15:59:19 12288 ----a-w- C:\Windows\System32\sscore.dll
2010-09-06 15:57:48 17920 ----a-w- C:\Windows\System32\netevent.dll
2010-09-06 13:44:39 461824 ----a-w- C:\Windows\System32\drivers\srv.sys
2010-09-06 13:44:17 144896 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2010-09-06 13:44:14 175104 ----a-w- C:\Windows\System32\drivers\srv2.sys
2010-08-31 15:41:42 954752 ----a-w- C:\Windows\SysWow64\mfc40.dll
2010-08-31 15:41:42 954288 ----a-w- C:\Windows\SysWow64\mfc40u.dll
2010-08-31 15:40:26 531968 ----a-w- C:\Windows\SysWow64\comctl32.dll
2010-08-31 15:21:34 633856 ----a-w- C:\Windows\System32\comctl32.dll
2010-08-31 13:18:42 2751488 ----a-w- C:\Windows\System32\win32k.sys
2010-08-26 16:27:46 189952 ----a-w- C:\Windows\System32\t2embed.dll
2010-08-26 16:07:25 157184 ----a-w- C:\Windows\SysWow64\t2embed.dll
2010-08-17 14:04:48 267776 ----a-w- C:\Windows\System32\spoolsv.exe
2001-09-28 23:00:28 164864 ----a-w- C:\Program Files (x86)\UNWISE.EXE
============= FINISH: 13:32:32.23 ===============