Results 1 to 5 of 5

Thread: Internal error

  1. #1
    Junior Member
    Join Date
    Nov 2010
    Location
    NH., USA
    Posts
    3

    Default Internal error

    Hello everyone,
    I can download Spybot, but when I go to install it, I get this error message: Interal error: Failed to expand shell folder constant "userappdata." What does that mean, and how do I fix it?

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Which operating system do you have?
    Do you have admin rights?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Nov 2010
    Location
    NH., USA
    Posts
    3

    Default

    I'm running windows 7 ultimate, and I do have admin rights.

  4. #4
    Junior Member
    Join Date
    Nov 2010
    Location
    NH., USA
    Posts
    3

    Default

    Would it matter if have AVG running? I have the full 2011 trial version?

  5. #5
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Usually you get this message when you do not have admin rights.
    Please make sure that there is no right click option you are missing where you can run as admin.

    Best regards
    Sandra
    Team Spybot

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •