problem with fixing problems

[ozone1963]

I just downloaded Spybot and ran the check for problems module. I ended up with 2 problems flagged in red and attempted to "Fix selected problems" - I end up with a pop-up error window; Unexpected error in fixing problems. (Cannot creat file "C:\WINDOWS\SYSTEM32\driver\etc\hosts." Access is denied)
How do I fix the problems selected?

[spybotsandra]

Hello,

Please delete your old host file.
Where the hosts file is located depends on your Windows version.
Windows 2000/XP/NT: C:\windows\system32\drivers\etc

Then download a new host file from this site.

This is how to do it:
Create a new txt file with notepad on your desktop.
Therefore right click your desktop, choose "New", then choose "Text Document".
Name it hosts. Then right click and choose rename.
Now remove the .txt so that you have a file without any extensions, just named hosts.
Then go to this site.
Mark the whole text. Then copy the whole text.
Open your new hosts file and insert the copied text here.
Save the file.
Now move the file by copy and paste to:
C:\windows\system32\drivers\etc

Best regards
Sandra
Team Spybot

[vert1]

What if I am getting the same error message but am running Windows 7?

[spybotsandra]

Hello,

It should be the same procedure.

Best regards
Sandra
Team Spybot

[cmcbot]

Hi,

Thanks for response, but still slightly puzzled. I have managed to find the old files, but not sure if I should delete all four.

Also created text document but can't get rid of the .txt extension - thee are two options .txt, or files all, but which ever I use the file name remains hosts.txt

Finally when I copy the text into the document, how do I copy the text into a file that I have just deleted?



Again thanks for your assistance.

[spybotsandra]

Hello,

Please delete all the files in that folder with the name hosts, also the backup hosts files.

To get rid of the txt extension, right click the file and choose rename.
Then you just delete the .txt and store the file.

You copy the text in the file you have just created, not in the file you have deleted.

P.S.: Please do not ask for help via PM's. The forum is there for a reason.
Thanks.

Best regards
Sandra
Team Spybot

[cmcbot]

Hi,

Following your advice, managed to fix 13 problems, but 18 remain


Fraud.WindowsProtectionSuite

Microsoft.Windows.RedirectedHosts

And am still getting the same error mesage as follows:

Unexpected error in fixing problems. (Cannot create file "C:\WINDOWS\SYSTEM32\driver\etc\hosts." Access is denied

Any further advice most welcome.

CC