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Thread: Infected Virtumonde.dll help please

  1. #11
    Junior Member swonderbin's Avatar
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    Thumbs up I think its cured

    Hi
    I think I have managed to fix it. Finally figured out how to "fully" uninstall old AVG after they sent out a corrupted update and succesfully installed the new one. Ran an AVG scan and it found a fault as listed below. Dont know if this means anything to you??

    "Scan ""Whole computer scan"" completed."
    "Warnings";"1";"1";"0"
    "Folders selected for scanning:";"Whole computer scan"
    "Scan started:";"Thursday, 16 December 2010, 1:15:04 AM"
    "Scan finished:";"Thursday, 16 December 2010, 2:28:12 AM (1 hour(s) 13 minute(s) 8 second(s))"
    "Total object scanned:";"1060749"
    "User who launched the scan:";"BarrellON Production"

    "Warnings"
    "";"File";"Infection";"Result"
    "";"C:\RECYCLER\S-1-5-21-1754583774-3961524848-3462523170-1006\Dc47.exe";"Corrupted executable file";"Moved to Virus Vault"


    Is it a virus file or a file that was corrupted by the update?

    It seems to have fixed the problem, I can again navigate around as usual etc, all is normal again.

    As for updating the programs I did all the ones that were possible thru the programs, any of them where the update had to be downloaded and executed manually were to much of a problem with the things going wrong but I will try and get them sorted now.

    Do you think the update was the problem OR the update disrupted AVG and then let in a virus??

    While the problem was occurring I had to plug in a memory stick, would this now be infected??

    Should I take any special precautions for the time being??

    I would also like to take the time to thank you for the time and effort you put into helping me. It is greatly appreciated by us folks who are only half competent on the PC.

    If there is anything else you would like to know please feel free to contact me. Hopefully this is the last time I will need to contact you.



    All the best for Xmas and the New Year.

    Steve

  2. #12
    Emeritus Blade81's Avatar
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    Default

    Good to hear system is ok

    That finding was in recycler bin according to the log. Not sure what it was (recycled items are named with generated names only).

    Do you think the update was the problem OR the update disrupted AVG and then let in a virus??
    Probably bad update was the problem. By the way, I checked the file you uploaded to my channel. It wasn't infected.

    While the problem was occurring I had to plug in a memory stick, would this now be infected??
    You could check it with AVG.

    Should I take any special precautions for the time being??
    Best advice I can think up is to keep the system updated.

    Merry Christmas and Happy New Year to you too
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #13
    Junior Member swonderbin's Avatar
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    Default Its Baaaack

    Hi
    Sorry to disturb you again but I havnt got rid of it, its back.

    This morning when I first started the PC it was there doing its usual thing. I have restarted it a few times and each time it isnt there but then randomly turns up and starts doing its thing. Sometimes I can use the escape key to allow me to click on something before it wants to delete but it doesnt always work.

    Have run checks with AVG, Spybot and Malware with all the latest updates and they detect nothing.

    One time it was actually there then disapeared!!!!!!

    What is going on?? Any suggestions what I can try next??

    This is getting very frustrating.

    Thanks Steve

  4. #14
    Emeritus Blade81's Avatar
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    Hi,

    What was the remaining issue again? I don't think it's malware issue you have there. Odd symptoms aren't always malware caused.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
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    Malware removal instructions are for the correspondent user's case only.

  5. #15
    Junior Member swonderbin's Avatar
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    Default The problems

    Hi
    Most of the time the problem is there from start up but occasionally it doesnt kick in until the PC has been used for a while.

    The problems are
    - The delete, arrow and end keys get stuck on and delete any text that is within
    - When you jighlight anything, in a text file or address bar, it automatically gets deleted
    - Hover over or press a shortcut or try to open a folder/file and a window pops up asking if you really want to delete this.
    - Anything highlighted wants to get deleted by itself
    - The pop up delete windows do not disapear, they keep on coming back
    - Varios auto functions do not work in in assorted programs

    Sometimes holding the escape key down holds of the delete process long enough to actually delay the delete process.

    Mozilla will not update itself, freezes
    Tried running the windows malware tool but never get any response back from it after start up.

    And various other little things.

    Thanks
    Steve

  6. #16
    Emeritus Blade81's Avatar
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    Hi,

    I actually asked about your keyboard earlier but never got an answer back. So, is your keyboard wired or wireless? Any chance to try it with other system or try keyboard of some other system in your computer?

    You could try to reinstall Firefox (assuming Mozilla stands for Mozilla Firefox).
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
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  7. #17
    Junior Member swonderbin's Avatar
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    Default

    Wired, laptop.

    Is mozilla 6.00 to 6.13 that big a difference.

    Again, it is really hard to do some of these actions you suggest.


    Steve

  8. #18
    Emeritus Blade81's Avatar
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    Hi,

    Wired, laptop.
    Being a laptop it makes this trickier to troubleshoot. Anyway, I don't think this problem is malware related since there was nothing in your logs supporting malware issue. One option would be to backup all important stuff and then reformat.


    Is mozilla 6.00 to 6.13 that big a difference.
    Firefox 3.6 is really outdated compared to version 3.6.13. Lots of security vulnerabilities have been fixed between that time.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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