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Thread: Error message

  1. #1
    Member
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    Unhappy Error message

    When I try to run the program from the disk I get the following error message:

    Could Not Load Library X:\program files\spybot-search and destroy\advcheck.dll

    If I run the scan anyway I get what seems like a thousand error messages.

    I'm not using external media for the updates and am allowing the program to use the RAM Disk.

    This disk just arrived today.
    Last edited by Specba; 2010-12-03 at 06:09. Reason: Clarity and spelling

  2. #2
    Senior Member
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    Default

    Hello,

    We are sorry there had been a hardware technical problem.
    We will send you a new CD that should work without problems.
    Sorry for the inconvenience.

    Best regards
    Sandra
    Team Spybot

  3. #3
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    Default Thank you

    Is there anything I need to do to get my replacement disc? Are you able to figure out who I am to be certain I get my disc?

    Thanks again.

    Specba

  4. #4
    Senior Member
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    Default

    Hello,

    No, there's nothing you need to do.
    We should be able to assign it due to your e-mail address.

    Best regards
    Sandra
    Team Spybot

  5. #5
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    Default Replacement Disks

    Any idea when the replacement disks will be shipped?

    Thanks.

  6. #6
    Senior Member
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    Default

    Hello,

    The disk has been shipped on the 16th of December.
    You should receive it this week.

    Best regards
    Sandra
    Team Spybot

  7. #7
    Junior Member
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    Memphis, TN
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    Default

    Hello,

    I just got my disc and I am having the exact same problem. Please help!!!!

    Cbson01
    Last edited by cbson01; 2011-02-25 at 03:41.

  8. #8
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    Default

    I uninstalled and re-intalled, and got this response:

    "Unable to execute file:

    C:\Program Files(86x)\Spybot-Search & DestroyPE\SDWinSec.exe

    CreateProcess failed;code 740

    The request requires elevation."

    Regards,
    Cbson01

  9. #9
    Junior Member PauliePaul's Avatar
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    Mount St. Francis, IN
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    Default Could not load library

    Hello,

    When I run the bootable Spybot S&D CD on an infected Windows XP system, and after uploading the latest maleware definitions and suggested startup options, I get the following message.
    Could Not Load Library X:\program files\spybot-search and destroy\advcheck.dll
    When Spybot loads and runs there are too many error messages to count. Rerunning the program (power off the computer and restarting) does not seem to help, nor does loading only the maleware definitions and not the updated startup options suggested.

    Can you help, please?


    Paul

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