A small problem

[Draxton0102]

Basically I'm having some serious issues while online trying to watch something or playing an online game. The screen will freeze for a few seconds and then turn blue telling me about errors I've no inkling about.
I don't know if it's the website(s)/game(s) that's the cause to my problems or if it's this pc.
I'd rather not come here if I can help it, no offense, mainly because there just maybe something wrong.

Anyway, here's my dds log and attachment:


DDS (Ver_10-12-12.02) - NTFSx86
Run by Cameron at 5:02:16.40 on Tue 12/14/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3061.2604 [GMT -7:00]

AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WPN111\wpn111.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Cameron\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111\wpn111.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-6-3 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-6-3 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-6-3 267944]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-6-3 61960]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2010-6-3 17149]
R3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2010-6-3 384608]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 XDva344;XDva344;\??\c:\windows\system32\xdva344.sys --> c:\windows\system32\XDva344.sys [?]

=============== Created Last 30 ================

2010-12-14 11:49:54 -------- d-----w- c:\program files\Perfect Optimizer
2010-12-02 16:01:15 -------- d-----w- C:\Desktop
2010-12-01 21:10:34 -------- d-----w- c:\docume~1\cameron\applic~1\AVS4YOU
2010-12-01 21:10:07 10915840 ----a-w- c:\windows\system32\libmfxhw32.dll
2010-12-01 21:10:07 10833920 ----a-w- c:\windows\system32\libmfxsw32.dll
2010-12-01 21:10:01 -------- d-----w- c:\program files\common files\AVSMedia
2010-12-01 21:09:48 24576 ----a-w- c:\windows\system32\msxml3a.dll
2010-12-01 21:09:48 1700352 ----a-w- c:\windows\system32\GdiPlus.dll
2010-12-01 21:09:48 -------- d-----w- c:\program files\AVS4YOU
2010-12-01 21:09:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVS4YOU
2010-12-01 20:50:57 -------- d-----w- c:\program files\Free Offers from Freeze.com
2010-12-01 20:10:14 -------- d-----w- c:\docume~1\cameron\locals~1\applic~1\Identities

==================== Find3M ====================

2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

============= FINISH: 5:02:37.82 ===============

[ken545]

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.


c:\program files\Perfect Optimizer <--if you play around with registry cleaners , unless your a windows expert and know what your removing you can seriously damage your system. There not recommended. Its possible that you already removed entries you should not have.
Read this
http://www.complaintsboard.com/compl...r-c141700.html

You also have the freeze toolbar installed, this is another program that can cause issues.


You also have Two Anti Virus programs installed, not recommended as they will hog up system resources and can cause other issues, you have Avira and AVG, your call but you need to uninstall one.

Lets do this, go to Add Remove Programs in the Control Panel and uninstall Perfect Optimizer, Freeze and one antivirus program.


Then run this program

Please download Malwarebytes from Here or Here

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected .
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
• Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report please


Post the log and a new DDS log please

[ken545]

Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.