Magic Control Agent

[jstelzer]

I have run Spy bot several times and each time I run the scan the problem "magic control agent" comes up. After the problem is fixed successfully casino pop-ups still load and then i run the spy bot again etc etc. Please could you advise how to successfully remove the magic control agent.

Thanks in advance

Joe

[tashi]

Hello Joe.
Which version do you have of Spybot-S&D?
If you are not sure you can find out by opening Spybot>Help>About.
It will give you the version number and latest detection update.
Also what is your operating system and do you have other security programs installed.

Thanks.

[jstelzer]

Hi,
its version 1.4 with detection update 21.10.05. I am using windows xp.

Joe

[tashi]

Ok thanks.
Lonny will help you clear up the magic control agent as soon as he is back on the forum.

[LonnyRJones]

Hi Joe

I need a SpyBot report and the name of the random startup executable, it is normally not visible but can be seen with Microsoft's msconfig, do not disable it yet nor delete the file.
Go start run type msconfig >startup tab and write down the name of the exe and where it is located,
what your looking for is the - start the name of the file is random.
Write that down for us please. see attached screen shot for an example.

Open SpyBot 1.4, check for and get any updates available, close all browsers, check for problems and fix everything found. Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools,and view report, ensure all the options are select near the bottom except
Uncheck[ ] do not report disabled or known legitimate Items,
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select (near the top) view report, Press export, in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button , navigate to and attach or post that report please.

[travel4scuba]

I've had this same issue for about 3 months. If you have it figured out please post the solution.