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Thread: Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

  1. #1
    Junior Member
    Join Date
    Nov 2010
    Posts
    2

    Default Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

    Hi All I have just recieved this error message when scanning with SpyBot.

    Form Title Id: Windows - No Disk
    MsgBox.text Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

    This is a Windows error as is persistant even after killing SpybotSD process

    This happened with latest spybot V1.6.2.46 downloaded from betanews.com

    I noted that this happened during Bot scan on 29258/1351877 : Gjeans30

    I set Spybot to ignore Gjeans30

    now happens on 29779/1351877 : ISearchTech.ISTbar
    ignored...
    now happens on 35208/1351877 : PerfectKeylogger
    ignored
    now it happens on 132910/1351877 : Dropper.Mondo
    ignored
    now it happens on 136585/1351877 : NumbSoft

    I hope this helps

    I am using Windows XP Pro Version 5.1.2600 SP3 Build 2600

    Any Ideas how to stop this msg?

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    This is a known problem which can occur in Windows.
    The problem is usually caused by having Drive C assigned to a device with removable media. If you have that situation then either put media in Drive C or reassign the device to another letter.

    There are instructions for reassigning the device to another letter here: No Disk in the Drive

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Nov 2010
    Posts
    2

    Default

    Hi Sandra,

    Drive C is as far as I am aware the bootable system partition on HDD0

    I did a little surfing and found some one talking about a similar cause.

    Long story short. I disabled a few of the infrequently used programs in Msconfig and now SpybotS&D is working correctly.

    I disabled

    PowerISO
    Nokia OVI (2 entries)
    DosPrinter
    amsn
    sandboxie control
    groovemonitor
    skype
    autocad acstart16.exe

    Hi hope this helps some one in the future.

  4. #4
    Junior Member
    Join Date
    Feb 2011
    Posts
    1

    Default

    One more post about this problem.

    Running XPSP3

    HDD died....bought a new one and installed OS. For some reason the new HDD was labeled "F" drive and my HP printer was given the "C" designation.

    So when the above mentioned error came up when trying to run SB I simply unplugged my printer from the PC and SB worked perfectly.

    Since I can't put a removable disk into the "drive" to change the letter designation of the printer to something other than "C" I just unplug it when running a SB scan
    Last edited by Zeta1; 2011-02-20 at 17:53.

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