S&D File Scanner blocking safe files

[Sivanand]

When I try to start certain files (like a .mov movie file) the S&D File Scanner starts up displaying the status of the scan ~ finally showing 'nothing found' but does not allow the file to open. On subsequent attempts to open the file, the S&D File Scanner window again repeats the initial process of scanning and coming up with 'nothing found'. The cycle repeats, without allowing Windows Media Player to start up.

Any solution for this problem created by S&D File Scanner?

Thanks

[spybotsandra]

Hello,

To disable the single files scan please open the registry editor by:
(a)
press windowskey + r then enter "regedit" (without quotation marks)
or
(b)
click on "start" , then "run" and enter "regedit" (without quotation marks)

(a+b)
and then browse to the following path.

Please delete the following registry keys:

HKEY_CLASSES_ROOT\*\shell\sdfiles
HKEY_CLASSES_ROOT\Folder\shell\sdfiles

For more information, please have a look at this link in our forum.

Best regards
Sandra
Team Spybot