Win 32

[roscoe1]

i have inadvertently and foolishly opened the DHL email. i now am the proud owner of Win32.Buzus.arqx. Computer pretty locked up and cannot download or run from internet.
Anyone, anyone? I know im a dummy.

[Blade81]

Hi,


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

PS. You may need to download using other system.

[roscoe1]

Ok i did that in Safe Mode. Not sure if that was ok or not but here is what i saved.

[roscoe1]

Thanks for the help too. Let me know if i need to try and do this in my normal desktop mode. Not sure if i can though. And if i cannot how do i get a report on a system that wont let me run or download?
Thanks again.

[Blade81]

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

[roscoe1]

Here are the reports:
Thank you again.

[roscoe1]

I ran eset scan on my system as directed but no report came up. It said it found 3 threats but did not indicate where and i saw not text report. Just trying to do it right.
Thanks

[Blade81]

Hi,

I ran eset scan on my system as directed but no report came up. It said it found 3 threats but did not indicate where and i saw not text report.

There should be copy-pasteable results in ESET window.

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.