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Thread: Help

  1. #1
    Junior Member
    Join Date
    Mar 2011
    Posts
    1

    Exclamation Help

    About a month ago I found a Trojan. It was removed, but my problems began then. My pc started acting real funny, having a mind of its own, real slow, and well, just not acting right. About 2 weeks ago, my son told me he had a virus on his pc. His screen had gone blue and he couldn't do anything. I worked on it for a long time, to discover he had 9 trojans on his. We are on the same network (wireless). Well from then on my pc got worst. Now its really slow when I type, programs freeze, I keep loosing my connection, it's just not right. When I run a scan (I have 3 anti-viruses programs on here, this one of course, Windows, and Malwarebytes.), the scans are very quick to run and always tells me nothing has been found, except for SB. It runs, sometimes I can see a bunch of problems that it says the have been fixed, however, my pc always freezes and I am unable to get it run unless I reboot. Please let me know how can I fix this. I have tried safe mode and still does the same.

    Here is my report.
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-03-05.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 10/15/2010 9:36:35 PM
    System Uptime: 3/11/2011 3:31:00 PM (15 hours ago)
    .
    Motherboard: ASUSTeK Computer INC. | | 900HD
    Processor: Intel(R) Celeron(R) M processor 900MHz | CPU 1 | 900/70mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 149 GiB total, 115.736 GiB free.
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
    Description: Communications Port
    Device ID: ROOT\PORTS\0000
    Manufacturer: (Standard port types)
    Name: Communications Port (COM3)
    PNP Device ID: ROOT\PORTS\0000
    Service: Serial
    .
    ==== System Restore Points ===================
    .
    RP2: 2/11/2011 11:24:11 AM - Software Distribution Service 3.0
    RP3: 2/12/2011 4:24:38 AM - Software Distribution Service 3.0
    RP4: 2/13/2011 9:36:17 AM - Software Distribution Service 3.0
    RP5: 2/13/2011 10:15:30 AM - Installed %1 %2.
    RP6: 2/13/2011 10:29:59 AM - Installed Windows XP KB915800-v4.
    RP7: 2/13/2011 10:30:38 AM - Installed Windows XP Windows Search 4.0.
    RP8: 2/13/2011 10:59:30 AM - Software Distribution Service 3.0
    RP9: 2/13/2011 5:20:33 PM - Installed Windows XP KB954708.
    RP10: 2/13/2011 5:20:58 PM - Installed DirectX
    RP11: 2/14/2011 9:43:14 PM - Installed DirectX
    RP12: 2/14/2011 9:46:07 PM - Installed Nero 8 Essentials
    RP13: 2/15/2011 3:01:25 AM - Software Distribution Service 3.0
    RP14: 2/16/2011 4:08:21 AM - Software Distribution Service 3.0
    RP15: 2/17/2011 3:00:25 AM - Software Distribution Service 3.0
    RP16: 2/17/2011 3:47:16 AM - Software Distribution Service 3.0
    RP17: 2/17/2011 10:23:56 PM - Removed Microsoft Office Professional 2010
    RP18: 2/18/2011 12:44:25 AM - Installed Windows Internet Explorer 8.
    RP19: 2/18/2011 12:45:57 AM - Software Distribution Service 3.0
    RP20: 2/18/2011 12:53:17 AM - Software Distribution Service 3.0
    RP21: 2/18/2011 1:06:55 AM - Installed Java(TM) 6 Update 24
    RP22: 2/18/2011 1:15:26 AM - Software Distribution Service 3.0
    RP23: 2/18/2011 3:38:22 AM - Software Distribution Service 3.0
    RP24: 2/19/2011 4:23:07 AM - System Checkpoint
    RP25: 2/19/2011 4:32:21 AM - Software Distribution Service 3.0
    RP26: 2/19/2011 8:51:16 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP27: 2/19/2011 9:07:52 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP28: 2/19/2011 11:53:00 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP29: 2/20/2011 12:03:37 AM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP30: 2/20/2011 2:57:51 AM - Spybot-S&D Spyware removal
    RP31: 2/20/2011 4:29:05 AM - Spybot-S&D Spyware removal
    RP32: 2/20/2011 9:30:19 AM - Software Distribution Service 3.0
    RP33: 2/20/2011 3:57:59 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP34: 2/20/2011 3:58:59 PM - Software Distribution Service 3.0
    RP35: 2/20/2011 9:34:35 PM - Spybot-S&D Spyware removal
    RP36: 2/20/2011 11:24:37 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP37: 2/20/2011 11:29:46 PM - Spybot-S&D Spyware removal
    RP38: 2/20/2011 11:31:53 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP39: 2/20/2011 11:40:30 PM - Removed Microsoft Office Click-to-Run 2010
    RP40: 2/21/2011 12:38:14 AM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP41: 2/21/2011 1:19:29 AM - Removed Microsoft Office PowerPoint Viewer 2007 (English)
    RP42: 2/21/2011 1:30:34 AM - Removed Compatibility Pack for the 2007 Office system
    RP43: 2/21/2011 4:25:57 AM - Software Distribution Service 3.0
    RP44: 2/21/2011 7:07:11 AM - Spybot-S&D Spyware removal
    RP45: 2/21/2011 8:28:01 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP46: 2/21/2011 8:54:24 PM - Removed Microsoft Office Click-to-Run 2010
    RP47: 2/21/2011 9:22:05 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP48: 2/21/2011 9:42:53 PM - Removed Microsoft Office Click-to-Run 2010
    RP49: 2/22/2011 1:30:51 AM - Installed Microsoft Office Home and Business 2010 Trial
    RP50: 2/22/2011 3:36:47 AM - Software Distribution Service 3.0
    RP51: 2/22/2011 6:54:56 AM - Spybot-S&D Spyware removal
    RP52: 2/23/2011 3:00:39 AM - Software Distribution Service 3.0
    RP53: 2/23/2011 3:39:12 AM - Software Distribution Service 3.0
    RP54: 2/24/2011 4:11:32 AM - Software Distribution Service 3.0
    RP55: 2/24/2011 7:02:20 AM - Spybot-S&D Spyware removal
    RP56: 2/25/2011 12:09:57 AM - Software Distribution Service 3.0
    RP57: 2/25/2011 4:21:19 AM - Software Distribution Service 3.0
    RP58: 2/25/2011 4:55:59 AM - Spybot-S&D Spyware removal
    RP59: 2/25/2011 7:27:30 AM - Spybot-S&D Spyware removal
    RP60: 2/26/2011 4:30:39 AM - Software Distribution Service 3.0
    RP61: 2/26/2011 6:58:44 AM - Spybot-S&D Spyware removal
    RP62: 2/26/2011 6:23:56 PM - Spybot-S&D Spyware removal
    RP63: 2/26/2011 7:00:46 PM - Software Distribution Service 3.0
    RP64: 2/26/2011 8:13:04 PM - Spybot-S&D Spyware removal
    RP65: 2/27/2011 12:45:50 AM - Spybot-S&D Spyware removal
    RP66: 2/27/2011 4:28:04 AM - Software Distribution Service 3.0
    RP67: 2/27/2011 6:49:21 AM - Spybot-S&D Spyware removal
    RP68: 2/28/2011 3:56:20 AM - Software Distribution Service 3.0
    RP69: 2/28/2011 6:51:33 AM - Spybot-S&D Spyware removal
    RP70: 2/28/2011 6:40:29 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP71: 2/28/2011 9:40:34 PM - Printer Driver Send To Microsoft OneNote 2010 Driver Installed
    RP72: 3/1/2011 3:01:32 AM - Software Distribution Service 3.0
    RP73: 3/1/2011 3:51:32 AM - Software Distribution Service 3.0
    RP74: 3/2/2011 4:04:51 AM - Software Distribution Service 3.0
    RP75: 3/2/2011 7:19:24 AM - Spybot-S&D Spyware removal
    RP76: 3/3/2011 3:56:26 AM - Software Distribution Service 3.0
    RP77: 3/3/2011 7:47:38 AM - Spybot-S&D Spyware removal
    RP78: 3/4/2011 4:03:14 AM - Software Distribution Service 3.0
    RP79: 3/5/2011 4:28:48 AM - Software Distribution Service 3.0
    RP80: 3/5/2011 2:05:32 PM - Software Distribution Service 3.0
    RP81: 3/6/2011 4:09:28 AM - Software Distribution Service 3.0
    RP82: 3/6/2011 7:34:29 PM - Software Distribution Service 3.0
    RP83: 3/7/2011 4:09:03 AM - Software Distribution Service 3.0
    RP84: 3/7/2011 8:12:30 PM - Software Distribution Service 3.0
    RP85: 3/8/2011 3:46:01 AM - Software Distribution Service 3.0
    RP86: 3/8/2011 12:06:53 PM - Spybot-S&D Spyware removal
    RP87: 3/9/2011 4:10:22 AM - Software Distribution Service 3.0
    RP88: 3/9/2011 9:29:33 AM - Spybot-S&D Spyware removal
    RP89: 3/9/2011 6:00:28 PM - Software Distribution Service 3.0
    RP90: 3/10/2011 3:04:29 AM - Software Distribution Service 3.0
    RP91: 3/10/2011 4:33:23 AM - Software Distribution Service 3.0
    RP92: 3/10/2011 6:46:14 AM - Spybot-S&D Spyware removal
    RP93: 3/10/2011 12:26:07 PM - Spybot-S&D Spyware removal
    RP94: 3/11/2011 8:02:27 AM - Software Distribution Service 3.0
    RP95: 3/12/2011 1:26:29 AM - Spybot-S&D Spyware removal
    RP96: 3/12/2011 4:19:37 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Digital Editions
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.4.2
    Adobe Shockwave Player 11.5
    AIM 7
    Algebrator 5.0.2
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Asus ACPI Driver
    Asus Power Management Utility
    ASUSUpdate for Eee PC
    Atheros Communications Inc.(R) AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver
    Bing Bar
    Bing Bar Platform
    Bing Rewards Client Installer
    Bonjour
    Download Updater (AOL LLC)
    ERUNT 1.1j
    ETDWare PS/2-x86 7.0.4.3 WHQL
    FileAlyzer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB961118)
    HP Deskjet 1050 J410 series Basic Device Software
    HP Deskjet 1050 J410 series Help
    HP Deskjet 1050 J410 series Product Improvement Study
    HP Photo Creations
    HP Update
    ieSpell
    IHA_MessageCenter
    Intel(R) Graphics Media Accelerator Driver
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 24
    Junk Mail filter update
    LegalSounds Music Downloader 1.8
    LightScribe System Software
    LyricsSeeker plugins 2.3
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Default Manager
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Home and Business 2010 - English
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Search Enhancement Pack
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 14
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Works
    MobileMe Control Panel
    MotoHelper 2.0.34 Driver 4.8.0
    MotoHelper MergeModules
    MOTOROLA MEDIA LINK
    Motorola Mobile Drivers Installation 4.8.0
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero 8 Essentials
    neroxml
    NOOK for PC
    PC Control Utility Pro 4
    PhotoScape
    QuickTime
    Realtek High Definition Audio Driver
    REALTEK RTL8187SE Wireless LAN Driver
    RegAlyzer
    RunAlyzer
    Safari
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953155)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Segoe UI
    Skype™ 3.6
    Spybot - Search & Destroy
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951618-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB953356)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Verizon Help and Support Tool
    Viewpoint Media Player
    Virtual Remote Tool
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Vz In Home Agent
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows PowerShell(TM) 1.0
    Windows Search 4.0
    Windows XP Creativity Fun Packs - Digital Photography
    Yahoo! Install Manager
    Yahoo! Messenger
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/7/2011 9:02:40 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
    3/7/2011 9:01:40 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the wuauserv service.
    3/7/2011 9:00:19 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the W32Time service.
    3/7/2011 8:59:44 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
    3/7/2011 8:59:02 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
    3/7/2011 7:43:26 PM, error: Service Control Manager [7000] - The WMI Performance Adapter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    3/7/2011 7:43:24 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the WMI Performance Adapter service to connect.
    3/6/2011 12:26:52 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer LENOVO-2D7BD45B that believes that it is the master browser for the domain on transport NetBT_Tcpip_{9D5A1C81-11B. The master browser is stopping or an election is being forced.
    3/5/2011 7:29:46 PM, error: Service Control Manager [7022] - The IHA_MessageCenter service hung on starting.
    3/5/2011 7:26:43 PM, error: Print [23] - Printer Fax failed to initialize because a suitable Microsoft Shared Fax Driver driver could not be found.
    3/12/2011 5:41:43 AM, error: Service Control Manager [7034] - The IHA_MessageCenter service terminated unexpectedly. It has done this 1 time(s).
    3/11/2011 6:44:27 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
    3/10/2011 8:24:59 AM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer MELS that believes that it is the master browser for the domain on transport NetBT_Tcpip_{9D5A1C81-11B7-40E7-B7F5. The master browser is stopping or an election is being forced.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:07 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    3/10/2011 8:12:05 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    3/10/2011 2:52:50 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    3/10/2011 11:26:32 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    3/10/2011 1:57:06 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm MpFilter
    3/10/2011 1:57:06 PM, error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
    .
    ==== End Of File ===========================

  2. #2
    Senior Member
    Join Date
    Apr 2010
    Posts
    463

    Default

    Hello ching46 and

    My name is JonTom

    • Malware Logs can sometimes take a lot of time to research and interpret.
    • Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.
    • Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
    • Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.
    • PLEASE NOTE: If you do not reply after 5 days your thread will be closed.


    My pc started acting real funny
    my son told me he had a virus on his pc
    We are on the same network
    From this point on please make sure that the machines are isolated from each other, since if they are networked together there is an increased possiblility that malware will be spread between machines.

    We will deal with your machine first. Once it has been taken care of we will take a look at your son's machine.

    When you ran DDS, two logs should have been produced. You have posted the attach.txt but I also need to see the DDS.txt. Please post the DDS.txt log in your next reply along with the log created from the following scan:


    1. Please scan your system with GMER



      Download GMER Rootkit Scanner from here or here.
      • Extract the contents of the zipped file to desktop.
      • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent.
      • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
      • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
        • IAT/EAT
        • Drives/Partition other than Systemdrive (typically C:\)
        • Show All (don't miss this one)
      • Then click the Scan button & wait for it to finish.
      • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
      • Save it where you can easily find it, such as your desktop, and post it in your reply.


      **Caution**
      Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries


      Please post the DDS log and the GMER log in your next reply. If you encounter any problems with the scan come back and let me know
    Proud Graduate of the WTT Classroom

  3. #3
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    Apr 2010
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    Do you still need help?
    Proud Graduate of the WTT Classroom

  4. #4
    Senior Member
    Join Date
    Apr 2010
    Posts
    463

    Default

    Due to lack of response, this topic is now closed. If you need continued support, please begin a new thread.
    Proud Graduate of the WTT Classroom

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