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Thread: XP Antispyware troubles

  1. #1
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default XP Antispyware troubles

    Hello, and thanks for your help.

    My wife's laptop started showing bad signs of an infection yesterday.

    I tried running MalwareBytes Anti-Malware after first applying the following "fix" to allow .exe files to run:

    Windows Registry Editor Version 5.00

    [-HKEY_CURRENT_USER\Software\Classes\.exe]
    [-HKEY_CURRENT_USER\Software\Classes\secfile]
    [-HKEY_CLASSES_ROOT\secfile]
    [-HKEY_CLASSES_ROOT\.exe\shell\open\command]

    [HKEY_CLASSES_ROOT\exefile\shell\open\command]
    @="\"%1\" %*"

    [HKEY_CLASSES_ROOT\.exe]
    @="exefile"
    "Content Type"="application/x-msdownload"

    ---------------------------------

    MBAM "ran" and I "Removed selected".

    However, while the laptop does not display XP Antispyware symptoms (as far as I can see) the 'C' drive directory structure appears to be lost/corrupt. I can "cd" into a specific directory but I cannot see the contents of any directory, including the root.

    Thus I am seeking help.

    Thanks in advance.

    DDS.txt is below. As for Attach.txt I cannot seem to use "Windows native zip" to compress. Not sure if it's even on this machine? So I am zipping using 7zip, I hope this is okay.

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by min at 12:21:03.67 on Sun 03/27/2011
    Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.502 [GMT -7:00]
    .
    AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    AV: Kaspersky Anti-Virus *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\ACS.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    svchost.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\min\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.toshibadirect.com/dpdstart
    uSearch Bar = hxxp://www.google.com/ie
    uSearch Page = hxxp://www.google.com
    mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
    mDefault_Search_URL = hxxp://www.google.com/ie
    uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [Notebook Maximizer] c:\program files\notebook maximizer\maximizer_startup.exe
    mRun: [TPSMain] TPSMain.exe
    mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
    mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Notify: AtiExtEvent - Ati2evxx.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\docume~1\min\applic~1\mozilla\firefox\profiles\6t237h5q.default\
    FF - prefs.js: browser.search.selectedEngine - Web Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.mindestyle.com
    FF - prefs.js: keyword.URL - hxxps://www.mypoints.com/emp/u/mysearch.vm?st=mypWeb&fctb.dns=1&q=
    FF - component: c:\documents and settings\min\application data\mozilla\firefox\profiles\6t237h5q.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc_fireftp.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - Ext: FireFTP: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} - %profile%\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
    FF - Ext: MyPoints Point Finder: {51ef49d2-624b-4194-8b97-1c468e9b0efe} - %profile%\extensions\{51ef49d2-624b-4194-8b97-1c468e9b0efe}
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-7-14 11608]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-7-14 135336]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-7-14 269480]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-7-14 61960]
    S3 EZUSB;EZUSB PC/SC Smart Card Reader;c:\windows\system32\drivers\ezusb.sys [2007-5-13 57356]
    .
    =============== Created Last 30 ================
    .
    2011-03-27 18:06:19 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware2
    2011-03-27 17:54:35 -------- d--h--w- c:\docume~1\min\applic~1\Malwarebytes
    2011-03-27 17:54:29 38224 ---ha-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-27 17:54:27 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2011-03-27 17:54:23 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-27 06:12:49 -------- d--h--w- c:\docume~1\min\applic~1\Avira
    .
    ==================== Find3M ====================
    .
    2011-02-09 13:53:52 270848 ---ha-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53:52 186880 ---ha-w- c:\windows\system32\encdec.dll
    2011-02-02 07:58:35 2067456 ---ha-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57:06 677888 ---ha-w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44:37 439296 ---ha-w- c:\windows\system32\shimgvw.dll
    2011-01-07 14:09:02 290048 ---ha-w- c:\windows\system32\atmfd.dll
    2010-12-31 13:10:33 1854976 ---ha-w- c:\windows\system32\win32k.sys
    .
    ============= FINISH: 12:22:31.54 ===============

  2. #2
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

    If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

    Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

    Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

    Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


    Step # 1 Download and run DDS

    Download DDS and save it to your desktop from here or here or here
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.



    Step # 2: Download and Run Gmer

    Please download gmer.zip from Gmer and save it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to run.

    **Caution**
    These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst


    If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

    If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked.
    • Click the Scan button and let the program do its work. GMER will produce a log.
    • Once the scan is complete, you may receive another notice about rootkit activity.
    • Click OK.
    • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.


    DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

    Please post the results from the GMER scan in your reply.


    In your next post/reply, I need to see the following:

    1. The two DDS Logs (DDS and Attach.txt)
    2. The GMER Log

    Use multiple posts if you can't fit everything into one post
    Malware Removal University Master
    Member of ASAP & UNITE

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    Quote Originally Posted by km2357 View Post
    In your next post/reply, I need to see the following:

    1. The two DDS Logs (DDS and Attach.txt)
    2. The GMER Log

    Use multiple posts if you can't fit everything into one post

    Hi km2357,

    Thanks for you help.

    Just to clarify, should I copy the text of the files mentioned into my post or include them as attachments?

    Regards,

    Bill

  4. #4
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    Okay, as per your instructions.

    DSS:

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by min at 21:34:15.84 on Tue 03/29/2011
    Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.375 [GMT -7:00]
    .
    AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    AV: Kaspersky Anti-Virus *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\ACS.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Documents and Settings\min\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.toshibadirect.com/dpdstart
    uSearch Bar = hxxp://www.google.com/ie
    uSearch Page = hxxp://www.google.com
    mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
    mDefault_Search_URL = hxxp://www.google.com/ie
    uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [Notebook Maximizer] c:\program files\notebook maximizer\maximizer_startup.exe
    mRun: [TPSMain] TPSMain.exe
    mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
    mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Notify: AtiExtEvent - Ati2evxx.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\docume~1\min\applic~1\mozilla\firefox\profiles\6t237h5q.default\
    FF - prefs.js: browser.search.selectedEngine - Web Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.mindestyle.com
    FF - prefs.js: keyword.URL - hxxps://www.mypoints.com/emp/u/mysearch.vm?st=mypWeb&fctb.dns=1&q=
    FF - component: c:\documents and settings\min\application data\mozilla\firefox\profiles\6t237h5q.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc_fireftp.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - Ext: FireFTP: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} - %profile%\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
    FF - Ext: MyPoints Point Finder: {51ef49d2-624b-4194-8b97-1c468e9b0efe} - %profile%\extensions\{51ef49d2-624b-4194-8b97-1c468e9b0efe}
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-7-14 11608]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-7-14 135336]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-7-14 269480]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-7-14 61960]
    S3 EZUSB;EZUSB PC/SC Smart Card Reader;c:\windows\system32\drivers\ezusb.sys [2007-5-13 57356]
    .
    =============== Created Last 30 ================
    .
    2011-03-27 18:06:19 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware2
    2011-03-27 17:54:35 -------- d--h--w- c:\docume~1\min\applic~1\Malwarebytes
    2011-03-27 17:54:29 38224 ---ha-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-27 17:54:27 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2011-03-27 17:54:23 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-27 06:12:49 -------- d--h--w- c:\docume~1\min\applic~1\Avira
    .
    ==================== Find3M ====================
    .
    2011-02-09 13:53:52 270848 ---ha-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53:52 186880 ---ha-w- c:\windows\system32\encdec.dll
    2011-02-02 07:58:35 2067456 ---ha-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57:06 677888 ---ha-w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44:37 439296 ---ha-w- c:\windows\system32\shimgvw.dll
    2011-01-07 14:09:02 290048 ---ha-w- c:\windows\system32\atmfd.dll
    2010-12-31 13:10:33 1854976 ---ha-w- c:\windows\system32\win32k.sys
    .
    ============= FINISH: 21:35:53.62 ===============

    Attah.txt

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-03-05.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 9/3/2005 6:40:41 PM
    System Uptime: 3/29/2011 8:33:55 AM (13 hours ago)
    .
    Motherboard: ATI | | SB400
    Processor: Intel(R) Celeron(R) M processor 1.50GHz | U23 | 1496/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 75 GiB total, 29.775 GiB free.
    D: is CDROM ()
    E: is FIXED (NTFS) - 49 GiB total, 8.374 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP1597: 3/27/2011 10:51:28 AM - Software Distribution Service 3.0
    RP1598: 3/28/2011 6:48:41 PM - System Checkpoint
    RP1599: 3/29/2011 6:55:11 PM - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    7-Zip 4.57
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.1.2 - Chinese Traditional
    America Online (Choose which version to remove)
    AOL Coach Version 1.0(Build:20040229.1 en)
    AOL Connectivity Services
    AOL Spyware Protection
    AOL You've Got Pictures Screensaver
    AT&T Connection Services Manager
    Atheros Client Utility
    Atheros Wireless LAN MiniPCI card Driver
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Avira AntiVir Personal - Free Antivirus
    Camera Access Library
    Camera Window DS
    Camera Window DVC
    Camera Window MC
    Canon Camera Access Library
    Canon Camera Window DC_DV 6 for ZoomBrowser EX
    Canon Camera Window DSLR 5 for ZoomBrowser EX
    Canon Camera Window MC 6 for ZoomBrowser EX
    Canon iP1600
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon ZoomBrowser EX (E)
    CD/DVD Drive Acoustic Silencer
    DVD-RAM Driver
    ERUNT 1.1j
    Foxit Reader
    GTK+ 2.6.9 runtime environment
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    InterVideo WinDVD Creator 2
    InterVideo WinDVD for TOSHIBA
    Java(TM) 6 Update 17
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft Office Excel Viewer 2003
    Microsoft Office OneNote 2003
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Standard Edition 2003
    Microsoft Office XP Small Business
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    Mozilla (1.7.12)
    Mozilla Firefox (3.5.18)
    Mozilla Thunderbird (2.0.0.24)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Notebook Maximizer
    RAW Image Task 2.2
    RealPlayer Basic
    Realtek AC'97 Audio
    REALTEK Gigabit and Fast Ethernet NIC Driver
    Roxio Burn Engine
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2183461)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360131)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2416400)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2482017)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB963027)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969897)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974455)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB976325)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982381)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Sonic DLA
    Sonic RecordNow!
    Spelling Dictionaries Support For Adobe Reader 9
    Synaptics Pointing Device Driver
    The GIMP 2.2.8
    TOSHIBA Assist
    TOSHIBA ConfigFree
    TOSHIBA Controls
    TOSHIBA Hotkey Utility
    TOSHIBA PC Diagnostic Tool
    TOSHIBA Power Saver
    Toshiba Registration
    TOSHIBA Software Modem
    TOSHIBA Software Upgrades
    TOSHIBA Speech System Applications
    TOSHIBA Speech System SR Engine(U.S.) Version1.0
    TOSHIBA Speech System TTS Engine(U.S.) Version1.0
    Toshiba Tbiosdrv Driver
    TOSHIBA TouchPad ON/Off Utility
    TOSHIBA Utilities
    TOSHIBA Zooming Utility
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB976749)
    Update for Windows XP (KB978207)
    Update for Windows XP (KB980182)
    Viewpoint Media Player
    WebFldrs XP
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Service Pack 3
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/27/2011 10:51:28 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000000E' while processing the file 'change.log' on the volume 'HarddiskVolume9'. It has stopped monitoring the volume.
    3/27/2011 10:47:19 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000000E' while processing the file 'change.log' on the volume 'HarddiskVolume3'. It has stopped monitoring the volume.
    3/26/2011 10:45:56 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect.
    3/26/2011 10:45:56 PM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================

  5. #5
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Just to clarify, should I copy the text of the files mentioned into my post or include them as attachments?
    Every log I ask for from now on, just post it normally, you don't need to attach it. Only attach it if I ask you to do so.


    A couple of questions before we continue:

    AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    AV: Kaspersky Anti-Virus *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}


    I see Avira AntiVir in your Installed Programs list (in Attach.txt), but I don't see Kaspersky. Did you recently uninstall Kaspersky?


    FF - prefs.js: browser.startup.homepage - hxxp://www.mindestyle.com

    Did you set your Firefox homepage to mindestyle.com? Do you recognize that website?


    Besides answers to the above questions, I need the GMER Log as well.


    Thanks.
    Malware Removal University Master
    Member of ASAP & UNITE

  6. #6
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    Quote Originally Posted by km2357 View Post
    Every log I ask for from now on, just post it normally, you don't need to attach it. Only attach it if I ask you to do so.


    A couple of questions before we continue:

    AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    AV: Kaspersky Anti-Virus *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}


    I see Avira AntiVir in your Installed Programs list (in Attach.txt), but I don't see Kaspersky. Did you recently uninstall Kaspersky?


    FF - prefs.js: browser.startup.homepage - hxxp://www.mindestyle.com

    Did you set your Firefox homepage to mindestyle.com? Do you recognize that website?


    Besides answers to the above questions, I need the GMER Log as well.


    Thanks.
    Hi km2357, and thanks again.

    We did have Kaspersky on the machine awhile ago (maybe about a year?) and uninstalled it when adding AntiVir.

    The homepage "mindestyle.com" is my wife's page and she set that as Firefox's homepage.

    GMER log is coming, I didn't realize how long it would take to scan the machine!

    Regards,

    Bill

  7. #7
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    Okay, here's the gmer log file:

    GMER 1.0.15.15570 - http://www.gmer.net
    Rootkit scan 2011-03-30 00:27:22
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 FUJITSU_MHV2080AH rev.00400097
    Running: gmer.exe; Driver: C:\DOCUME~1\min\LOCALS~1\Temp\uxlyipog.sys


    ---- System - GMER 1.0.15 ----

    SSDT F7C60496 ZwCreateKey
    SSDT F7C6048C ZwCreateThread
    SSDT F7C6049B ZwDeleteKey
    SSDT F7C604A5 ZwDeleteValueKey
    SSDT F7C604AA ZwLoadKey
    SSDT F7C60478 ZwOpenProcess
    SSDT F7C6047D ZwOpenThread
    SSDT F7C604B4 ZwReplaceKey
    SSDT F7C604AF ZwRestoreKey
    SSDT F7C604A0 ZwSetValueKey

    ---- Kernel code sections - GMER 1.0.15 ----

    INITc VolSnap.sys F762EBD0 4 Bytes [36, 9A, 4D, 80]
    INITc VolSnap.sys F762EBF8 4 Bytes [94, 87, 4E, 80] {XCHG ESP, EAX; XCHG [ESI-0x80], ECX}
    INITc VolSnap.sys F762EC20 4 Bytes [A0, C1, 4D, 80]
    INITc VolSnap.sys F762EC48 4 Bytes [B0, C8, 4D, 80]
    INITc VolSnap.sys F762EC70 4 Bytes [09, BF, 4D, 80]
    INITc ...
    ? C:\DOCUME~1\min\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

    ---- Devices - GMER 1.0.15 ----

    Device \FileSystem\Udfs \UdfsCdRom tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
    Device \FileSystem\Udfs \UdfsDisk tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

    Device pci.sys (NT Plug and Play PCI Enumerator/Microsoft Corporation)
    Device \FileSystem\Fastfat \Fat 903CED20

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    Device \FileSystem\Cdfs \Cdfs 909C4400

    ---- Threads - GMER 1.0.15 ----

    Thread System [4:120] 85F09E84
    Thread System [4:124] 85F0C084

    ---- EOF - GMER 1.0.15 ----

  8. #8
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Step # 1: Download and Run ComboFix

    We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    *Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    When finished, it shall produce a log for you. Please post C:\ComboFix.txt in your next reply.
    Malware Removal University Master
    Member of ASAP & UNITE

  9. #9
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    Hi km2357,

    ComboFix doesn't seem to run properly. I downloaded it from the link you provided, saved it to the Desktop and ran it. I saw the disclaimer, clicked 'ok' and a message popped up about a (possible?) rootkit on something like 'voltsnap.sys'.

    As I type this, a "rootkit!!" message has popped up, saying that ComboFix must reboot the machine. I clicked 'ok' and it rebooted.

    Okay, ComboFix is preparing to run.

    Good, took awhile, installed the Recovery Console and ran the scan.

  10. #10
    Junior Member
    Join Date
    Nov 2008
    Posts
    23

    Default

    ComboFix log:

    ComboFix 11-03-30.01 - min 03/30/2011 19:19:02.1.1 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.620 [GMT -7:00]
    Running from: c:\documents and settings\min\Desktop\ComboFix.exe
    AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    AV: Kaspersky Anti-Virus *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\documents and settings\min\Desktop\Windows Repair.lnk
    c:\documents and settings\min\Start Menu\Programs\Windows Repair
    c:\documents and settings\min\Start Menu\Programs\Windows Repair\Uninstall Windows Repair.lnk
    c:\documents and settings\min\Start Menu\Programs\Windows Repair\Windows Repair.lnk
    c:\windows\system32\Thumbs.db
    .
    Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
    Restored copy from - Kitty had a snack :p
    .
    ((((((((((((((((((((((((( Files Created from 2011-02-28 to 2011-03-31 )))))))))))))))))))))))))))))))
    .
    .
    2011-03-27 19:14 . 2011-03-27 19:14 -------- d-----w- c:\program files\ERUNT
    2011-03-27 17:54 . 2011-03-27 17:54 -------- d--h--w- c:\documents and settings\min\Application Data\Malwarebytes
    2011-03-27 17:54 . 2010-12-21 01:09 38224 ---ha-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-27 17:54 . 2011-03-27 17:54 -------- d--h--w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2011-03-27 17:54 . 2011-03-27 18:05 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-27 06:12 . 2011-03-27 06:12 -------- d--h--w- c:\documents and settings\min\Application Data\Avira
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-03-16 15:37 . 2010-07-15 02:09 137656 ---ha-w- c:\windows\system32\drivers\avipbb.sys
    2011-02-09 13:53 . 2005-04-20 18:45 270848 ---ha-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53 . 2005-04-20 18:44 186880 ---ha-w- c:\windows\system32\encdec.dll
    2011-02-02 07:58 . 2005-04-20 20:31 2067456 ---ha-w- c:\windows\system32\mstscax.dll
    2011-02-01 23:14 . 2011-02-01 23:12 368608468 ---ha-w- C:\weiching-correct.zip
    2011-01-27 11:57 . 2005-04-20 20:31 677888 ---ha-w- c:\windows\system32\mstsc.exe
    2011-01-26 06:40 . 2011-01-26 05:33 183421721 ---ha-w- C:\PDF_Two schools.zip
    2011-01-25 08:59 . 2011-01-25 08:52 34840504 ---ha-w- C:\0125.zip
    2011-01-25 06:22 . 2011-01-25 06:18 399975998 ---ha-w- C:\OneA.zip
    2011-01-21 14:44 . 2005-04-20 18:45 439296 ---ha-w- c:\windows\system32\shimgvw.dll
    2011-01-21 08:32 . 2011-01-21 03:43 400054564 ---ha-w- C:\0120ONE.zip
    2011-01-07 14:09 . 2005-04-20 18:44 290048 ---ha-w- c:\windows\system32\atmfd.dll
    2010-12-31 13:10 . 2005-04-20 18:45 1854976 ---ha-w- c:\windows\system32\win32k.sys
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-04-25 339968]
    "AGRSMMSG"="AGRSMMSG.exe" [2005-04-12 88358]
    "NDSTray.exe"="NDSTray.exe" [BU]
    "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
    "dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-01-14 122939]
    "SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
    "IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
    "MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
    "PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "Notebook Maximizer"="c:\program files\Notebook Maximizer\maximizer_startup.exe" [2004-05-25 28672]
    "TPSMain"="TPSMain.exe" [2004-12-28 270336]
    "SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
    "LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2005-04-12 184320]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-02 149280]
    "avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-11-10 281768]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
    RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-4-20 155648]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pinger]
    2005-03-17 23:37 151552 ---ha-w- c:\toshiba\IVP\ISM\pinger.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
    2005-04-20 22:12 26112 ---ha-w- c:\program files\Real\RealPlayer\realplay.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001
    "FirewallOverride"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)
    "DisableNotifications"= 1 (0x1)
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
    "c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\WINDOWS\\system32\\ftp.exe"=
    "c:\\Program Files\\America Online 9.0\\waol.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    .
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [7/14/2010 7:09 PM 135336]
    S3 EZUSB;EZUSB PC/SC Smart Card Reader;c:\windows\system32\drivers\ezusb.sys [5/13/2007 9:01 PM 57356]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.toshibadirect.com/dpdstart
    uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    FF - ProfilePath - c:\documents and settings\min\Application Data\Mozilla\Firefox\Profiles\6t237h5q.default\
    FF - prefs.js: browser.search.selectedEngine - Web Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.mindestyle.com
    FF - prefs.js: keyword.URL - hxxps://www.mypoints.com/emp/u/mysearch.vm?st=mypWeb&fctb.dns=1&q=
    FF - Ext: FireFTP: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} - %profile%\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
    FF - Ext: MyPoints Point Finder: {51ef49d2-624b-4194-8b97-1c468e9b0efe} - %profile%\extensions\{51ef49d2-624b-4194-8b97-1c468e9b0efe}
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
    .
    - - - - ORPHANS REMOVED - - - -
    .
    MSConfigStartUp-AdobeUpdater - c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    MSConfigStartUp-DW6 - c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe
    MSConfigStartUp-MCAgentExe - c:\progra~1\mcafee.com\agent\mcagent.exe
    MSConfigStartUp-MCUpdateExe - c:\progra~1\mcafee.com\agent\mcupdate.exe
    MSConfigStartUp-VirusScan Online - c:\progra~1\mcafee.com\vso\mcvsshld.exe
    MSConfigStartUp-VSOCheckTask - c:\progra~1\mcafee.com\vso\mcmnhdlr.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-03-30 19:27
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'winlogon.exe'(568)
    c:\windows\system32\Ati2evxx.dll
    .
    Completion time: 2011-03-30 19:31:27
    ComboFix-quarantined-files.txt 2011-03-31 02:31
    .
    Pre-Run: 31,713,058,816 bytes free
    Post-Run: 33,208,700,928 bytes free
    .
    WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    UnsupportedDebug="do not select this" /debug
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
    .
    - - End Of File - - DEC5F8417C7B6534447360B2590C4CDF

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