AVG Fake

[ken545]

You can try this one, these online scanners are somewhat finicky, will run on some systems and bogs down on others

Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply .

[ytic04]

Report ran straight off in safe mode. Not sure if this makes a difference or not.
C:\Program Files\Live-Player\live-player.exe a variant of Win32/Adware.LivePlayer.AA application cleaned by deleting - quarantined

Only 1 file showed up in the scan.


Thanks.

[ken545]

How are things running now ?

[ytic04]

Computer seems to be running fine.
After changing passwords on a clean computer would it be safe to do online banking and shopping ? or just use for surfing the net.
Anything i can do more to stop this happening again ?
Is it normal for this type of virus to bypass Mcafee.

Once again big thanks for all your help!!

[ken545]

Well, when you get a virus like this sometimes it leaves your computer compromised, that means that it may not be trusted. You did have a backdoor bot which means it had the capabilities to enter your system and steal passwords, credit card numbers, bank account numbers, if it did this I really dont know. You will need to keep a lookout for any unauthorized transactions on your accounts. Most times its best just to do a format and reinstall of windows to be sure, but it looks like its gone, so give it a try but be very cautious.

These infections have all kinds of ways to sneak into your system, what one program will stop another may not. Just keep your McAfee updated and run a scan at lest once a week.



Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups

• How did I get infected in the first place ?
  Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
• WhattheTech
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken

[ken545]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.