Hello

I know I'm new to the forum but please help! Recently i keep getting redirected when i search things on google, get fake virus reports, and my sound suddenly stops working. In general my computer is a lot slower and i have to remove the Click.GiftLoad on spybot everyday to get my computer to run normally (but it won't stop appearing!) In my task manager there are also multiple svchost.exe processes running. I have run system restore a couple of times but it hasn't done anything. Please help

Thanks,
Alison

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DDS (Ver_11-03-05.01) - NTFSx86
Run by Alison at 16:33:34.20 on Fri 03/18/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.92 [GMT -4:00]
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FW: McAfee Personal Firewall Plus *Enabled*
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============== Running Processes ===============
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C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Pen_Tablet.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
C:\WINDOWS\system32\Pen_Tablet.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\America Online 9.0\aoltray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Alison\My Documents\Downloads\dds.scr
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============== Pseudo HJT Report ===============
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uStart Page = hxxp://www.dell4me.com/mywaybiz
uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html?p=DS
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application

data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: AOL Messaging Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee VirusScan: {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
TB: AOL Messaging Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Google Update] "c:\documents and settings\alison\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [CTSysVol] c:\program files\creative\sound blaster live! 24-bit\surround mixer\CTSysVol.exe /r
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [VirusScan Online] c:\progra~1\mcafee.com\vso\mcvsshld.exe
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\alison\applic~1\mozilla\firefox\profiles\qvtibfxe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-

us&tb_uuid=20101222043212296&tb_oid=22-12-2010&tb_mrud=22-12-2010
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - youtube.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-

us&tb_uuid=20101222043212296&tb_oid=22-12-2010&tb_mrud=22-12-2010&query=
FF - plugin: c:\documents and settings\alison\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\all users\application

data\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: AOL Messaging Toolbar: {c2f863cd-0429-48c7-bb54-db756a951760} - %profile%\extensions\{c2f863cd-0429-48c7-bb54-db756a951760}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
FF - user.js: browser.sessionstore.resume_from_crash - false
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
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R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2005-8-16 83325]
R2 MCVSRte;McAfee.com VirusScan Online Realtime Engine;c:\progra~1\mcafee.com\vso\mcvsrte.exe [2005-8-16 122880]
R2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2010-12-13 1373480]
R3 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2005-8-16 225375]
R3 NaiFiltr;NaiFiltr;c:\windows\system32\drivers\NaiFiltr.sys [2005-8-16 23296]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2005-8-16 249856]
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=============== Created Last 30 ================
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2011-03-18 20:26:53 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-18 20:26:53 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-18 20:26:53 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-03-18 20:17:35 118784 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2011-03-18 20:17:34 -------- d-----w- c:\program files\SpywareBlaster
2011-03-18 20:00:10 -------- d-----w- c:\docume~1\alison\locals~1\applic~1\AIM Toolbar
2011-03-18 19:26:23 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-03-18 19:26:23 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
.
=================== ROOTKIT ====================
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Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD80 rev.09.0 -> Harddisk0\DR0 -> \Device\Ide\iaStor0
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device: opened successfully
user: MBR read successfully
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Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x81C45439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x81c4b7d0]; MOV EAX, [0x81c4b84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX,

[ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF0BC] -> \Device\Harddisk0\DR0[0x82570AB8]
3 CLASSPNP[0xF86A805B] -> ntkrnlpa!IofCallDriver[0x804EF0BC] -> [0x81BC2030]
\Driver\iastor[0x81C623D0] -> IRP_MJ_CREATE -> 0x81C45439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c;

RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskWDC_WD800JD-75LSA0______________________09.01D09#4&a820f75&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

device not found
detected hooks:
user != kernel MBR !!!
sectors 156249998 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
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============= FINISH: 16:35:54.80 ===============