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Thread: Click.Giftload, Virtumonde and Antivirus Antispyware OH MY...

  1. #1
    Junior Member
    Join Date
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    California
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    Default Click.Giftload, Virtumonde and Antivirus Antispyware OH MY...

    Hello wonderful SpyBot support team!

    I have read through the Before you Post bit and have done all that has been suggested with the ERUNT, DDS and attach.txt. My only reservation is how to get that info to this forum. I am on another computer in our network and I used a jump drive to download files and transfer them to the infected computer. (I had to disconnect the other from the home network to keep it's cooties to itself.) I fired it up in safe mode (I will get to how I finally achieved even that in a moment) I opened ERUNT and ran it, saved and exited, then ran DDS, saved and exited. as well I have the Spybot results copied and pasted.

    My gut tells me that the wee txt files saved onto the jump drive would be fine to plug in and transfer what is necessary to the forum for sufficient assistance. However, I don't 100% know how devious these beasties are in getting onto my jumper and spreading their disease. I will wait for further instruction on how to proceed.

    real quick I am running Windows XP svc pack3

    Here's the low down of what started this "storm" of troubles and what I have done to remedy the situation. (thankfully I have read in the past that ComboFix is not for the unsavvy....so I have avoided that thus far until I have advisement to do so)

    1- IE pop ups began randomly appearing...I recognized this and did not open anything. I went into Task Manager and ended any IE processes so that I could stop and run SpyBot, Malwarebytes and the MSE (Microsoft Security Essentials) that were already on the computer. (I have had better success with AVG, but it won't load with MSE on board)

    2-Ran Spybot and it found several minor infections including click.giftload I fixed and removed them all.

    3- Tried to restart computer...explorer.exe would not shut itself down, nor would it shut down the computer. did a hard shut down (held power down for 10 seconds until shut down)

    4- restarted computer and no explorer.exe at all...would fire up and go to the use profile...but no icons, no start menu...nada. hard shut down again (yes I cringe each time I have to do it...I know it's not good...but...)

    5- The next morning I came out to try round 2, everything started up just fine....even explorer....I ran spybot again and it only found click.giftload....YAY Progress!

    6...to make a long story short, I have run Spybot, then malwarebytes (after a few fights with Antivirus Antispyware 2011 now popping up) and it removed another fistfull of infections. Couldn't get AA2011 though...I ran Rkill, THEN malwarebytes and knocked it out...ran Spybot again and now it is finding the click.giftload, Virtumonde.prx and Microsoft.WindowsSecurityCenter_disabled...I fix them and it says they are all removed, but then they restart the computer, they are back again.

    So...here I am...

    I appreciate any assistance you can give.

    S

    edit...I have also run MSE, but it repeatedly says no infections found...
    when I had no explorer I clicked Control/alt/delete to get task manager to open and clicked File -> New task "explorer.exe" then run....it took a few tries to get that to work, but it did and once I was able to successfully shut down the computer...I was able to reopen in Safe Mode as Administrator.
    Last edited by Mommazon; 2011-03-25 at 19:59. Reason: forgot pertinent information...

  2. #2
    Security Expert ken545's Avatar
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    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

    Download DDS from one of the links below to your desktop

    Link 1
    Link 2

    • Double click the tool to run it.
    • A black Screen will open, just read the contents and do nothing.
    • When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
    • Copy/Paste the contents of 'DDS.txt' into your post.
    • 'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files)


    Information on A/V control Here
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
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    Location
    California
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    Default

    Thanks Ken...

    I read through everything...I'm just going to use the jump drive and hope for the best.

    .
    DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
    Run by Administrator at 10:22:45.15 on Fri 03/25/2011
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1750 [GMT -7:00]
    .
    AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    AV: Microsoft Security Essentials *Enabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
    FW: McAfee Personal Firewall Plus *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    F:\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
    uSearch Page = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
    uSearch Bar = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
    uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
    mSearchAssistant = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [Corel File Shell Monitor] c:\program files\corel\corel paint shop pro photo x2\CorelIOMonitor.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [Whakowem] rundll32.exe "c:\windows\ikuwomaqudenenor.dll",Startup
    mRunOnce: [Spybot - Search & Destroy] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
    mRunOnce: [SpybotDeletingA345] command.com /c del "c:\windows\ikuwomaqudenenor.dll_old"
    mRunOnce: [SpybotDeletingC9660] cmd.exe /c del "c:\windows\ikuwomaqudenenor.dll_old"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    Trusted Zone: musicmatch.com\online
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Notify: itlnfw32 - itlnfw32.dll
    Notify: itlntfy - itlnfw32.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\63wlbkrm.default\
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
    FF - Ext: XULRunner: {62FE7DAD-3BEE-4B24-B1B9-C08095A31C20} - c:\documents and settings\mommazon\local settings\application data\{62FE7DAD-3BEE-4B24-B1B9-C08095A31C20}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
    .
    ============= SERVICES / DRIVERS ===============
    .
    S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216]
    S1 MpKsl966d8728;MpKsl966d8728;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{223cf3a5-5ab7-492c-9d16-d5d9bc56e41b}\mpksl966d8728.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{223cf3a5-5ab7-492c-9d16-d5d9bc56e41b}\MpKsl966d8728.sys [?]
    S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2005-8-16 14336]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-25 136176]
    S2 itlperf;Intel CPU;c:\windows\system32\svchost.exe -k itlsvc [2005-8-16 14336]
    S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
    .
    =============== Created Last 30 ================
    .
    2011-03-25 04:49:42 0 ----a-w- c:\windows\Bhogubetogumamum.bin
    2011-03-25 00:44:46 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
    2011-03-25 00:00:24 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Mozilla
    2011-03-25 00:00:04 -------- d-sh--w- c:\documents and settings\administrator\IETldCache
    2011-03-24 20:23:38 34816 ----a-w- c:\windows\system32\itlnfw32.dll
    2011-03-24 20:23:38 216064 ----a-w- c:\windows\system32\itlpfw32.dll
    2011-03-24 04:42:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-24 04:42:55 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2011-03-24 04:42:51 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-03-24 04:42:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-23 04:42:31 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{7efc8332-93e6-4a1a-8c02-bc970a3b9fcd}\MpKslcf42d9c4.sys
    2011-03-23 04:40:22 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{7efc8332-93e6-4a1a-8c02-bc970a3b9fcd}\MpKsl085c156a.sys
    2011-03-23 04:30:12 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{7efc8332-93e6-4a1a-8c02-bc970a3b9fcd}\MpKsl46dd7b34.sys
    2011-03-23 04:21:02 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{7efc8332-93e6-4a1a-8c02-bc970a3b9fcd}\MpKslba6b11df.sys
    2011-03-23 03:41:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
    2011-03-22 15:11:26 5943120 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{7efc8332-93e6-4a1a-8c02-bc970a3b9fcd}\mpengine.dll
    2011-03-22 01:35:30 -------- d-----w- c:\windows\system32\appmgmt
    2011-03-21 23:08:41 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-03-21 23:08:41 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-03-21 23:08:41 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    2011-03-16 03:46:57 -------- d-----w- c:\program files\MSECache
    2011-03-10 00:15:57 -------- d-----w- c:\program files\common files\DAZ
    2011-03-08 04:38:59 -------- d-----w- c:\program files\Smith Micro
    2011-03-07 23:32:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\Poser
    2011-02-26 07:59:26 86528 ----a-w- c:\windows\system32\E_FLBEGA.DLL
    2011-02-26 07:59:26 78848 ----a-w- c:\windows\system32\E_FD4BEGA.DLL
    2011-02-26 07:59:17 -------- d-----w- c:\docume~1\alluse~1\applic~1\EPSON
    2011-02-26 07:49:14 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
    2011-02-26 07:49:14 25856 ----a-w- c:\windows\system32\dllcache\usbprint.sys
    2011-02-26 07:44:46 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
    2011-02-26 07:44:46 32128 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
    .
    ==================== Find3M ====================
    .
    2011-03-21 23:58:48 848 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
    2011-03-19 20:40:35 4184 ----a-w- c:\windows\system32\KGyGaAvL.sys
    2011-02-19 06:23:43 88 ------w- c:\windows\system32\9E0BD4F60D.sys
    2011-02-05 01:48:32 456192 ------w- c:\windows\system32\encdec.dll
    2011-02-05 01:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
    2011-02-02 07:58:35 2067456 ------w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57:06 677888 ------w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44:37 439296 ------w- c:\windows\system32\shimgvw.dll
    2011-01-07 14:09:02 290048 ------w- c:\windows\system32\atmfd.dll
    2010-12-31 13:10:33 1854976 ------w- c:\windows\system32\win32k.sys
    2010-12-29 17:39:04 1700352 ------w- c:\windows\system32\gdiplus.dll
    .
    =================== ROOTKIT ====================
    .
    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: HDS728080PLA380 rev.PF2OA63A -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-17
    .
    device: opened successfully
    user: MBR read successfully
    .
    Disk trace:
    called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A5B2439]<<
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a5b87d0]; MOV EAX, [0x8a5b884c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8A5ECAB8]
    3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E13B9] -> [0x8A5EAAB0]
    \Driver\atapi[0x8A614EB8] -> IRP_MJ_CREATE -> 0x8A5B2439
    kernel: MBR read successfully
    _asm { MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62d; }
    detected disk devices:
    \Device\Ide\IdeDeviceP1T0L0-17 -> \??\IDE#DiskHDS728080PLA380_________________________PF2OA63A#5&2510770d&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x8A5B227F
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !
    .
    ============= FINISH: 10:24:34.40 ===============

  4. #4
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Good Morning,

    Your infected with the TDSS Rootkit

    Please download Flash_Disinfector.exe by sUBs and save it to your desktop:

    • Double-click Flash_Disinfector.exe to run it.
    • Follow any prompts that may appear.
    • Wait until the program has finished scanning, then please exit the program.

    The tool may ask you to insert your flash drive, or other removable drives. Please do so and allow the tool to clean it up as well.


    Please restart your computer.





    Please download TDSSKiller.zip
    • Extract it to your desktop
    • Double click TDSSKiller.exe
    • Press Start Scan
      • Only if Malicious objects are found then ensure Cure is selected
      • Then click Continue > Reboot now
    • Copy and paste the log in your next reply
      • A copy of the log will be saved automatically to the root of the drive (typically C:\)
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Mar 2011
    Location
    California
    Posts
    19

    Default

    2011/03/27 10:54:08.0046 0112 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28
    2011/03/27 10:54:08.0265 0112 ================================================================================
    2011/03/27 10:54:08.0265 0112 SystemInfo:
    2011/03/27 10:54:08.0265 0112
    2011/03/27 10:54:08.0265 0112 OS Version: 5.1.2600 ServicePack: 3.0
    2011/03/27 10:54:08.0265 0112 Product type: Workstation
    2011/03/27 10:54:08.0265 0112 ComputerName: D7M16T91
    2011/03/27 10:54:08.0265 0112 UserName: Mommazon
    2011/03/27 10:54:08.0265 0112 Windows directory: C:\WINDOWS
    2011/03/27 10:54:08.0265 0112 System windows directory: C:\WINDOWS
    2011/03/27 10:54:08.0265 0112 Processor architecture: Intel x86
    2011/03/27 10:54:08.0265 0112 Number of processors: 2
    2011/03/27 10:54:08.0265 0112 Page size: 0x1000
    2011/03/27 10:54:08.0265 0112 Boot type: Normal boot
    2011/03/27 10:54:08.0265 0112 ================================================================================
    2011/03/27 10:54:08.0859 0112 Initialize success
    2011/03/27 10:54:25.0593 2296 ================================================================================
    2011/03/27 10:54:25.0593 2296 Scan started
    2011/03/27 10:54:25.0593 2296 Mode: Manual;
    2011/03/27 10:54:25.0593 2296 ================================================================================
    2011/03/27 10:54:26.0125 2296 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS
    2011/03/27 10:54:26.0171 2296 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
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    2011/03/27 10:54:30.0703 2296 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
    2011/03/27 10:54:30.0718 2296 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
    2011/03/27 10:54:30.0750 2296 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
    2011/03/27 10:54:30.0765 2296 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
    2011/03/27 10:54:30.0781 2296 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
    2011/03/27 10:54:30.0812 2296 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
    2011/03/27 10:54:30.0906 2296 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
    2011/03/27 10:54:30.0953 2296 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
    2011/03/27 10:54:30.0984 2296 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
    2011/03/27 10:54:31.0000 2296 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
    2011/03/27 10:54:31.0015 2296 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
    2011/03/27 10:54:31.0093 2296 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys
    2011/03/27 10:54:31.0171 2296 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys
    2011/03/27 10:54:31.0203 2296 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
    2011/03/27 10:54:31.0218 2296 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
    2011/03/27 10:54:31.0265 2296 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
    2011/03/27 10:54:31.0328 2296 STHDA (2a2dc39623adef8ab3703ab9fac4b440) C:\WINDOWS\system32\drivers\sthda.sys
    2011/03/27 10:54:31.0421 2296 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
    2011/03/27 10:54:31.0453 2296 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
    2011/03/27 10:54:31.0484 2296 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
    2011/03/27 10:54:31.0500 2296 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
    2011/03/27 10:54:31.0515 2296 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
    2011/03/27 10:54:31.0531 2296 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
    2011/03/27 10:54:31.0562 2296 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
    2011/03/27 10:54:31.0609 2296 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
    2011/03/27 10:54:31.0671 2296 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
    2011/03/27 10:54:31.0703 2296 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
    2011/03/27 10:54:31.0734 2296 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
    2011/03/27 10:54:31.0781 2296 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys
    2011/03/27 10:54:31.0812 2296 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
    2011/03/27 10:54:31.0828 2296 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys
    2011/03/27 10:54:31.0890 2296 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
    2011/03/27 10:54:31.0953 2296 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
    2011/03/27 10:54:32.0000 2296 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
    2011/03/27 10:54:32.0062 2296 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
    2011/03/27 10:54:32.0109 2296 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
    2011/03/27 10:54:32.0187 2296 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
    2011/03/27 10:54:32.0218 2296 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
    2011/03/27 10:54:32.0234 2296 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
    2011/03/27 10:54:32.0296 2296 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
    2011/03/27 10:54:32.0343 2296 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
    2011/03/27 10:54:32.0375 2296 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
    2011/03/27 10:54:32.0406 2296 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
    2011/03/27 10:54:32.0453 2296 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
    2011/03/27 10:54:32.0515 2296 WDC_SAM (d6efaf429fd30c5df613d220e344cce7) C:\WINDOWS\system32\DRIVERS\wdcsam.sys
    2011/03/27 10:54:32.0562 2296 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
    2011/03/27 10:54:32.0640 2296 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
    2011/03/27 10:54:33.0609 2296 ================================================================================
    2011/03/27 10:54:33.0609 2296 Scan finished
    2011/03/27 10:54:33.0609 2296 ================================================================================
    2011/03/27 10:54:33.0625 2288 Detected object count: 1
    2011/03/27 10:54:43.0937 2288 \HardDisk0 (Rootkit.Win32.TDSS.tdl4) - will be cured after reboot
    2011/03/27 10:54:43.0937 2288 \HardDisk0 - ok
    2011/03/27 10:54:43.0937 2288 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
    2011/03/27 10:54:49.0234 0228 Deinitialize success

  6. #6
    Security Expert ken545's Avatar
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    Make sure you reboot and then run this program


    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Junior Member
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    Having a bit of trouble disabling MSE...I try to open the program and it will not even open...so I thought perhaps it was disabled, however, CF detects that it is there along with McAfee Scan (I don't even have that listed anywhere to be able to shut it down...never knew it was even ON this computer)

  8. #8
    Security Expert ken545's Avatar
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    Lets run Combofix in Safemode

    Safemode with Network Support

    To Enter Safemode
    • Go to Start> Shut off your Computer> Restart
    • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
      this will bring up a menu.
    • Use the Up and Down Arrow Keys to scroll up to Safemode with Networking
    • Then press the Enter Key on your Keyboard

    Tutorial if you need it How to boot into Safemode
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
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    Ok...I'm in Safe Mode...

    Do I need to attempt to disable anything at this point?

  10. #10
    Security Expert ken545's Avatar
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    No, in safemode your AV and most programs will not load
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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