Click.GiftLoad Removal

[r00s7a]

Here is the requested information. Thank you for your assistance.


DDS Log

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by John at 13:08:47.46 on Mon 03/28/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1034 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SavUI.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wuauclt.exe
E:\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3080713
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 192.168.0.1;*.local
uInternet Settings,ProxyServer = http=192.168.0.1:87
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
StartupFolder: c:\docume~1\john\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216657361612
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://secure.fuelmanagers.com/dana-cached/setup/JuniperSetupSP1.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-3-25 64512]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-8-6 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-8-6 108392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-3-25 1405384]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2007-9-6 2177464]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110324.016\NAVENG.SYS [2011-3-24 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110324.016\NAVEX15.SYS [2011-3-24 1360760]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S4 vsdatant;vsdatant;a --> a [?]
.
=============== Created Last 30 ================
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2011-03-25 20:11:21 -------- d-----w- c:\docume~1\john\applic~1\Malwarebytes
2011-03-25 20:11:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-25 20:11:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-25 20:11:12 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-25 20:11:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-25 16:49:59 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-03-25 16:38:06 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-03-25 16:25:17 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-03-25 16:24:52 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{8790345A-AF70-4319-B9E7-AAA25C6DCD42}
2011-03-25 16:24:30 -------- d-----w- c:\program files\Lavasoft
2011-03-25 15:50:25 -------- d-----w- c:\windows\pss
2011-03-24 20:52:18 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-24 20:52:18 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-23 21:30:43 93696 --sha-r- c:\windows\system32\iasnap0.dll
2011-03-23 21:29:46 0 ----a-w- c:\windows\Vtosu.bin
2011-03-23 21:29:45 -------- d-----w- c:\docume~1\john\locals~1\applic~1\{4B64E180-D94C-454F-8EBC-4983BDEB667A}
2011-02-28 17:40:36 185344 ----a-w- c:\windows\system32\Thawbrkr.dll
2011-02-28 17:40:36 185344 ----a-w- c:\windows\system32\dllcache\thawbrkr.dll
2011-02-28 17:40:34 10752 ----a-w- c:\windows\system32\dllcache\c_iscii.dll
2011-02-28 17:40:34 10752 ----a-w- c:\windows\system32\c_iscii.dll
2011-02-28 17:40:32 5632 ----a-w- c:\windows\system32\kbdusa.dll
2011-02-28 17:40:32 5632 ----a-w- c:\windows\system32\dllcache\kbdusa.dll
2011-02-28 17:40:26 6144 ----a-w- c:\windows\system32\ftlx041e.dll
2011-02-28 17:40:26 6144 ----a-w- c:\windows\system32\dllcache\ftlx041e.dll
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Hitachi_HTS722012K9A300 rev.DCCOCA1H -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A650439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a6567d0]; MOV EAX, [0x8a65684c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A749AB8]
3 CLASSPNP[0xBA0F8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A5F12C0]
\Driver\atapi[0x8A6FD270] -> IRP_MJ_CREATE -> 0x8A650439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskHitachi_HTS722012K9A300_________________DCCOCA1H#3830373033305044333130384844524735325433#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A65027F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 13:10:24.31 ===============




Spybot Results

Click.GiftLoad: [SBI $89783858] User settings (Registry value, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2011-03-24 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2011-03-18 Includes\Adware.sbi (*)
2011-03-22 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-03-08 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2010-11-30 Includes\Hijackers.sbi (*)
2011-03-08 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-03-08 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2011-02-24 Includes\Malware.sbi (*)
2011-03-22 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-03-15 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2011-03-08 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-02-24 Includes\Spyware.sbi (*)
2011-03-15 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-28 Includes\Trojans.sbi (*)
2011-03-22 Includes\TrojansC-02.sbi (*)
2011-03-03 Includes\TrojansC-03.sbi (*)
2011-03-08 Includes\TrojansC-04.sbi (*)
2011-03-21 Includes\TrojansC-05.sbi (*)
2011-03-08 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

[Blottedisk]

Hi r00s7a,

Welcome to Safer Networking. My name is Blottedisk and I will be helping you with your malware issues.

• Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Thread Tools box to the top right of your topic title and then choosing Suscribe to this Thread (then choose Instant Notification by email). If the button says Unsuscribe from this Thread, then you are already subscribed.
• Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then the thread will be locked due to inactivity. However, if you will be away, let us know and we will be sure to keep the thread open.


Unfortunately your machine appears to have been infected by the TDSS rootkit/backdoor infection. These kind of malware is very dangerous. Backdoor Trojans provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge.


If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:

• Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks,
  paypal, ebay, etc. You should also change the passwords for any other site you use.
• Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or
  credit card information may have been stolen and ask what steps to take with regard to your account.
• Consider what other private information could possibly have been taken from your computer and take appropriate steps

Please read the following for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?
Identity Theft Victims Guide - What to do


Although the TDSS infection can be identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that if this type of malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

When should I re-format? How should I reinstall?
Where to draw the line? When to recommend a format and reinstall?

Note: Attempting to reinstall Windows (repair install) without first wiping the entire hard drive with a repartition/reformat will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system causing problems will still be there afterwards and a Repair will NOT help.


Should you have any questions, please feel free to ask. Please let me know what you have decided to do in your next post. If you decide you want to try and clean your PC then please continue with the following instructions:


Step 1 | Please download GMER from one of the following locations and save it to your desktop:

Main Mirror - This version will download a randomly named file (Recommended)
Zipped Mirror - This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

--------------------------------------------------------------------

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Make sure all options are checked except:
  
  • IAT/EAT
  • Drives/Partition other than Systemdrive, which is typically C:\
  • Show All (This is important, so do not miss it.)

Click the image to enlarge it

• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.


Step 2 | Please visit the following and have a look how you can disable your security software.

How to disable your security programs

After disabling your security programs, download Combofix from any of the links below and save it to your desktop.

Link 1
Link 2

--------------------------------------------------------------------

• Double click on Combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
• When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

If you need help, see this link:
http://www.bleepingcomputer.com/comb...o-use-combofix

[r00s7a]

As requested.

[Blottedisk]

Hi r00s7a,


Your version of Combofix is out of date and will not be able to deal with this infection. Please delete it and follow the procedure from Step 2 again.

[Blottedisk]

Hi r00s7a,


Are you still with us?

[Blottedisk]

Due to the lack of feedback, this Topic is closed. If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter. Everyone else please read the guidelines to request assistance and begin a New Topic.