My giftload.click problem woops

[cycleex]

Hey Ken,
I also just had this tab spawn by itself while I was away from my machine
See attached

[ken545]

Back up with ERUNT and run the OTL fix and we will go from there

[cycleex]

Ken, Erunt wont run correctly.
see attached.

Maybe IOLO system mechanic is blocking?

[ken545]

Lets do this, it looks like you have a rogue program causing you problems

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• See this Link for programs that need to be disabled and instruction on how to disable them.
• Remember to re-enable them when we're done.
  
  
• Double click on ComboFix.exe & follow the prompts.
  
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

[cycleex]

i also just set iolo services to manual start-up instead of automatic. OK?

[ken545]

[cycleex]

Big problem Ken. I saved combofix.exe to desktop as requested. Doubleclicked to start program, green status bar gets almost all the way across and then ....bluescreen and dump restart. First bluescreen ever on this machine (3 years old).
What now?

[cycleex]

here is what the "Windows has recovered from an unexpected shutdown" info on the next startup said....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000016
BCP2: 0000001B
BCP3: 00000000
BCP4: 81EFBBEF
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini033111-05.dmp
C:\Users\1\AppData\Local\Temp\WER-115768-0.sysdata.xml
C:\Users\1\AppData\Local\Temp\WER672B.tmp.version.txt

[cycleex]

Also I just noticed this. Is this normal? I didnt intentionally block this.
Malwarebytes blocked on startup.

attached screenshot

[ken545]

Lets back up a bit and do this

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it


Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply