Page 1 of 3 123 LastLast
Results 1 to 10 of 29

Thread: Click.GiftLoad--Cannot Delete

  1. #1
    Visiting Fellow
    Join Date
    Mar 2011
    Location
    Canada
    Posts
    142

    Default Click.GiftLoad--Cannot Delete

    Click.GiftLoad infected my computer last week and is causing severe problems (excessive slow down, high CPU usage, need to repeatedly restart computer....) Spybot locates the infection and will delete it, but it returns continuously. At the same time, it has affected my external hard drive--had to disconnect it because it forces a blue screen to open bearing the error message0xC0000005. I am not sure if this is related to Click.GiftLoad but all problems occurred simultaneously. Regardless, I am attaching zip files for the dds.txt, attach.txt, and the Spybot Search Results.

    Thank you for your assistance.

    fb

    --- Search result list ---
    Click.GiftLoad: [SBI $89783858] User settings (Registry value, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe


    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---
    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Owner at 17:44:04.42 on Wed 03/30/2011
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.1912 [GMT -4:00]
    .
    AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Logitech\Vid HD\Vid.exe
    C:\Program Files\Norton Utilities 14\nu.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Owner\Desktop\dds.com
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://news.google.ca/nwshp?hl=en&tab=wn
    uInternet Connection Wizard,ShellNext = iexplore
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.1.15.dll
    BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    uRun: [Logitech Vid] "c:\program files\logitech\vid hd\Vid.exe" -bootmode
    uRun: [NortonUtilities] "c:\program files\norton utilities 14\nu.exe" /S
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [SpybotSD TeaTimer] "c:\program files\spybot - search & destroy\TeaTimer.exe"
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
    mPolicies-system: EnableLinkedConnections = 1 (0x1)
    IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
    IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
    IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
    IE: &Search - ?s=100000338&p=ZJman000&si=&a=IelGAQlKUhwtN1SVOc0a7A&n=2010043013
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
    DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/softwareupdate/su/ocx/15031/CTSUEng.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
    DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
    DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
    DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206480799890
    DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
    DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15112/CTPID.cab
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
    Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
    Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\pw3jjnfs.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch
    FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
    FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/news
    FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=adbartrp&q=
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coffplgn\components\coFFPlgn.dll
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
    FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\pw3jjnfs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\pw3jjnfs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Ext: Java Quick Starter: - c:\program files\java\jre6\lib\deploy\jqs\ff
    FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\IPSFFPlgn
    FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coFFPlgn
    FF - Ext: XULRunner: {5C90D152-03C5-46F8-B353-58F544134553} - c:\documents and settings\owner\local settings\application data\{5C90D152-03C5-46F8-B353-58F544134553}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true);user_pref(general.useragent.extra.zencast, Creative ZENcast v2.00.13
    ============= SERVICES / DRIVERS ===============
    .
    R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2010-8-31 58984]
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1205000.07d\symds.sys [2011-1-6 340016]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1205000.07d\symefa.sys [2011-1-6 652336]
    R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-10 800376]
    R1 RapportCerberus_23945;RapportCerberus_23945;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\23945\RapportCerberus_23945.sys [2011-3-14 55224]
    R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-8-31 169064]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys [2011-1-6 136312]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-5-1 181544]
    R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2008-7-16 600944]
    R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2008-7-16 600944]
    R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
    R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2010-8-31 767208]
    R3 busbcrw;USB Card Reader Writer driver;c:\windows\system32\drivers\busbcrw.sys [2008-4-20 16896]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-12 102448]
    R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110325.002\IDSXpx86.sys [2011-3-14 341944]
    R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110330.003\NAVENG.SYS [2011-3-30 86008]
    R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110330.003\NAVEX15.SYS [2011-3-30 1360760]
    R3 SydexFDD;Sydex Diskette Driver;c:\windows\system32\drivers\SYDEXFDD.SYS [2009-9-19 13359]
    S2 wntpport;wntpport; [x]
    S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2009-5-21 15656]
    S4 gupdate1c9ab5deade1160;Google Update Service (gupdate1c9ab5deade1160);c:\program files\google\update\GoogleUpdate.exe [2009-3-22 133104]
    S4 LMIRescue;LogMeIn Rescue (11520163-0ed2-4c3a-9f26-eef0e51c86c2);c:\windows\lmi1b.tmp\lmi_rescue.exe [2009-12-22 1738544]
    S4 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2009-3-27 2789672]
    .
    =============== File Associations ===============
    .
    JSEFile=NOTEPAD.EXE %1
    regfile=NOTEPAD.EXE %1
    scrfile=NOTEPAD.EXE %1
    VBEFile=NOTEPAD.EXE %1
    VBSFile=NOTEPAD.EXE %1
    .
    =============== Created Last 30 ================
    .
    2011-03-30 01:39:43 339968 ----a-w- c:\windows\system32\null0.24477071685619223.exe
    2011-03-29 22:59:13 331776 ----a-w- c:\windows\system32\null0.5133397128311065.exe
    2011-03-27 02:00:36 0 ----a-w- c:\windows\system32\null0.31704339534450143.exe
    2011-03-25 04:14:00 -------- d-sh--w- c:\documents and settings\owner\IECompatCache
    2011-03-22 02:01:02 -------- dc-h--w- c:\windows\ie8
    2011-03-20 19:31:45 -------- d-----w- c:\program files\GetData
    2011-03-20 18:56:08 -------- d-----w- c:\docume~1\owner\applic~1\asoftech
    2011-03-20 18:56:06 -------- d-----w- c:\program files\Asoftech
    2011-03-15 04:09:58 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\~0
    2011-03-15 04:07:49 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\PackageAware
    2011-03-13 15:42:25 -------- d-sh--w- c:\documents and settings\owner\PrivacIE
    2011-03-13 15:36:18 -------- d-sh--w- c:\documents and settings\owner\IETldCache
    2011-03-11 03:36:49 135168 -c----w- c:\windows\system32\dllcache\shsvcs.dll
    2011-03-10 16:31:54 -------- d-----w- c:\docume~1\owner\applic~1\.oit
    2011-03-10 16:31:43 -------- d-----w- c:\windows\system32\VIEWERS
    2011-03-10 16:31:32 -------- d-----w- c:\program files\common files\InstallShield Shared
    2011-03-10 09:58:29 0 ----a-w- c:\windows\Ytatadu.bin
    2011-03-10 09:58:25 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\{5C90D152-03C5-46F8-B353-58F544134553}
    .
    ==================== Find3M ====================
    .
    2011-03-22 19:53:46 1880 ----a-w- c:\windows\AUTOLNCH.REG
    2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
    2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
    2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
    2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
    2000-12-12 15:17:40 100432 -c----w- c:\program files\Win2000PPAHotfix.exe
    .
    =================== ROOTKIT ====================
    .
    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: Maxtor_6Y120M0 rev.YAR51EW0 -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-17
    .
    device: opened successfully
    user: MBR read successfully
    .
    Disk trace:
    called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys iomdisk.sys >>UNKNOWN [0x8A90E439]<<
    c:\windows\system32\drivers\iomdisk.sys Iomega Corporation Microsoft(R) Windows NT(R) Operating System
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a9147d0]; MOV EAX, [0x8a91484c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8A931AB8]
    3 CLASSPNP[0xF7657FD7] -> nt!IofCallDriver[0x804E13B9] -> [0x8A96ED78]
    5 iomdisk[0xF7717DAF] -> nt!IofCallDriver[0x804E13B9] -> [0x8A970D98]
    \Driver\atapi[0x8A93A160] -> IRP_MJ_CREATE -> 0x8A90E439
    kernel: MBR read successfully
    _asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
    detected disk devices:
    \Device\Ide\IdeDeviceP1T0L0-17 -> \??\IDE#DiskMaxtor_6Y120M0__________________________YAR51EW0#33594c4d43324550202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x8A90E27F
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !
    .
    ============= FINISH: 17:46:22.70 ===============
    Last edited by tashi; 2011-03-31 at 03:14. Reason: Copy pasted logs into topic as per sticky ;-)

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.


    Your infected with a Rootkit

    Download aswMBR.exe ( 511KB ) to your desktop.

    Double click the aswMBR.exe to run it


    Click the "Scan" button to start scan



    On completion of the scan click save log, save it to your desktop and post in your next reply
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Visiting Fellow
    Join Date
    Mar 2011
    Location
    Canada
    Posts
    142

    Default Click.GiftLoad--Cannot Delete

    Thank you, Ken. As per your request, I am posting the scan results:

    aswMBR version 0.9.4 Copyright(c) 2011 AVAST Software
    Run date: 2011-03-31 23:24:34
    -----------------------------
    23:24:34.249 OS Version: Windows 5.1.2600 Service Pack 3
    23:24:34.249 Number of processors: 2 586 0x209
    23:24:34.249 ComputerName: Owner UserName: Owner
    23:24:37.999 Initialize success
    23:24:41.343 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdePort1
    23:24:41.343 Disk 0 Vendor: Maxtor_6Y120M0 YAR51EW0 Size: 114440MB BusType: 3
    23:24:41.343 Device \Device\Ide\IdeDeviceP1T0L0-17 -> \??\IDE#DiskMaxtor_6Y120M0__________________________YAR51EW0#33594c4d43324550202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} not found
    23:24:41.343 Device \Driver\atapi -> DriverStartIo 8a91427f
    23:24:43.374 Disk 0 MBR read successfully
    23:24:43.390 Disk 0 MBR scan
    23:24:43.390 Disk 0 TDL4@MBR code has been found
    23:24:43.390 Disk 0 MBR hidden
    23:24:43.390 Disk 0 MBR [TDL4] **ROOTKIT**
    23:24:43.390 Disk 0 trace - called modules:
    23:24:43.390 ntoskrnl.exe CLASSPNP.SYS disk.sys iomdisk.sys >>UNKNOWN [0x8a914439]<<
    23:24:43.390 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a94cab8]
    23:24:43.390 3 CLASSPNP.SYS[f7657fd7] -> nt!IofCallDriver -> [0x8a959d78]
    23:24:43.390 5 iomdisk.sys[f7717daf] -> nt!IofCallDriver -> [0x8a94dd98]
    23:24:43.406 \Driver\atapi[0x8a9d08c8] -> IRP_MJ_CREATE -> 0x8a914439
    23:24:43.406 Scan finished successfully

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Good Morning

    Re-Run aswMBR

    Click Scan

    On completion of the scan

    Click the Fix Button




    Save the log as before and post in your next reply
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Visiting Fellow
    Join Date
    Mar 2011
    Location
    Canada
    Posts
    142

    Default Click.GiftLoad--Cannot Delete

    Thank you for your continued support, Ken. Below are the results of the rescan after the fix:

    aswMBR version 0.9.4 Copyright(c) 2011 AVAST Software
    Run date: 2011-04-02 12:31:39
    -----------------------------
    12:31:39.093 OS Version: Windows 5.1.2600 Service Pack 3
    12:31:39.093 Number of processors: 2 586 0x209
    12:31:39.093 ComputerName: Owner UserName: Owner
    12:31:42.390 Initialize success
    12:31:53.000 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdePort1
    12:31:53.000 Disk 0 Vendor: Maxtor_6Y120M0 YAR51EW0 Size: 114440MB BusType: 3
    12:31:53.000 Device \Device\Ide\IdeDeviceP1T0L0-17 -> \??\IDE#DiskMaxtor_6Y120M0__________________________YAR51EW0#33594c4d43324550202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} not found
    12:31:53.000 Device \Driver\atapi -> DriverStartIo 8a90e27f
    12:31:55.000 Disk 0 MBR read successfully
    12:31:55.000 Disk 0 MBR scan
    12:31:55.000 Disk 0 TDL4@MBR code has been found
    12:31:55.000 Disk 0 MBR hidden
    12:31:55.000 Disk 0 MBR [TDL4] **ROOTKIT**
    12:31:55.015 Disk 0 trace - called modules:
    12:31:55.015 ntoskrnl.exe CLASSPNP.SYS disk.sys iomdisk.sys >>UNKNOWN [0x8a90e439]<<
    12:31:55.015 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a96dab8]
    12:31:55.015 3 CLASSPNP.SYS[f7657fd7] -> nt!IofCallDriver -> [0x8a931d78]
    12:31:55.015 5 iomdisk.sys[f7717daf] -> nt!IofCallDriver -> [0x8a933d98]
    12:31:55.015 \Driver\atapi[0x8a96d9c0] -> IRP_MJ_CREATE -> 0x8a90e439
    12:31:55.015 Scan finished successfully
    12:32:09.812 Disk 0 fixing MBR
    12:32:19.812 Disk 0 MBR restored successfully
    12:32:19.812 Infection fixed successfully - please reboot ASAP

  6. #6
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Did you click on FIX or FIXMBR ? My instructions where to click on FIX

    Rerun it again to scan and then click on FIX
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Visiting Fellow
    Join Date
    Mar 2011
    Location
    Canada
    Posts
    142

    Default Click.GiftLoad--Cannot Delete

    Hi Ken. Yes, I am certain I clicked the FIX button. However, as per your instructions, I have rerun the scan. The fix button is gray and not accessible. The only button I am able to click is the FIXMBR button. I did not click this as I don't know if that is what you want me to do. I am posting my scan results without the click of FIXMBR. Please advise how to proceed. Thank you.

    aswMBR version 0.9.4 Copyright(c) 2011 AVAST Software
    Run date: 2011-04-02 19:25:31
    -----------------------------
    19:25:31.890 OS Version: Windows 5.1.2600 Service Pack 3
    19:25:31.890 Number of processors: 2 586 0x209
    19:25:31.890 ComputerName: Owner UserName: Owner
    19:25:33.312 Initialize success
    19:26:22.625 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-17
    19:26:22.625 Disk 0 Vendor: Maxtor_6Y120M0 YAR51EW0 Size: 114440MB BusType: 3
    19:26:24.640 Disk 0 MBR read successfully
    19:26:24.640 Disk 0 MBR scan
    19:26:26.640 Disk 0 scanning sectors +234356220
    19:26:26.671 Disk 0 scanning C:\WINDOWS\system32\drivers
    19:26:37.343 Service scanning
    19:26:38.468 Disk 0 trace - called modules:
    19:26:38.484 ntoskrnl.exe CLASSPNP.SYS disk.sys iomdisk.sys atapi.sys hal.dll pciide.sys
    19:26:38.484 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a963ab8]
    19:26:38.484 3 CLASSPNP.SYS[f7657fd7] -> nt!IofCallDriver -> [0x8a9b7d78]
    19:26:38.484 5 iomdisk.sys[f7717daf] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-17[0x8a977d98]
    19:26:38.484 Scan finished successfully

  8. #8
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Good, running FIXMBR could have been a disaster Looks like you may have posted the wrong log before as the rootkit appears gone

    With this type of infection there could be more, lets do this


    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Visiting Fellow
    Join Date
    Mar 2011
    Location
    Canada
    Posts
    142

    Default Click.GiftLoad--Cannot Delete

    Hello, Ken. Thank you for the clarity of your directions. Here is the ComboFix Log:

    ComboFix 11-04-02.03 - Owner 04/02/2011 23:39:56.1.2 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2262 [GMT -4:00]
    Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
    AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\documents and settings\Owner\Application Data\inst.exe
    c:\documents and settings\Owner\GoToAssistDownloadHelper.exe
    c:\documents and settings\Owner\Local Settings\Application Data\{5C90D152-03C5-46F8-B353-58F544134553}
    c:\documents and settings\Owner\Local Settings\Application Data\{5C90D152-03C5-46F8-B353-58F544134553}\chrome.manifest
    c:\documents and settings\Owner\Local Settings\Application Data\{5C90D152-03C5-46F8-B353-58F544134553}\chrome\content\_cfg.js
    c:\documents and settings\Owner\Local Settings\Application Data\{5C90D152-03C5-46F8-B353-58F544134553}\chrome\content\overlay.xul
    c:\documents and settings\Owner\Local Settings\Application Data\{5C90D152-03C5-46F8-B353-58F544134553}\install.rdf
    c:\windows\_rr_kscidp3.dll
    c:\windows\AUTOLNCH.REG
    c:\windows\system32\_000001_.tmp.dll
    c:\windows\system32\_000002_.tmp.dll
    c:\windows\system32\_000006_.tmp.dll
    c:\windows\system32\null0.31704339534450143.exe
    c:\windows\TEMP\logishrd\LVPrcInj01.dll
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-03-03 to 2011-04-03 )))))))))))))))))))))))))))))))
    .
    .
    2011-04-02 16:36 . 2011-04-02 16:49 -------- d-----w- c:\documents and settings\TEMP
    2011-03-30 01:39 . 2011-03-30 01:39 339968 ----a-w- c:\windows\system32\null0.24477071685619223.exe
    2011-03-29 22:59 . 2011-03-29 22:59 331776 ----a-w- c:\windows\system32\null0.5133397128311065.exe
    2011-03-29 22:58 . 2011-03-29 23:00 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
    2011-03-25 04:14 . 2011-03-25 04:14 -------- d-sh--w- c:\documents and settings\Owner\IECompatCache
    2011-03-22 02:01 . 2011-03-22 02:06 -------- dc-h--w- c:\windows\ie8
    2011-03-20 19:31 . 2011-03-20 19:31 -------- d-----w- c:\program files\GetData
    2011-03-20 18:56 . 2011-03-20 18:56 -------- d-----w- c:\documents and settings\Owner\Application Data\asoftech
    2011-03-20 18:56 . 2011-03-20 18:56 -------- d-----w- c:\program files\Asoftech
    2011-03-15 04:50 . 2011-03-15 04:50 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
    2011-03-15 04:09 . 2011-03-15 05:13 -------- dc-h--w- c:\documents and settings\All Users\Application Data\~0
    2011-03-15 04:07 . 2011-03-15 04:07 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\PackageAware
    2011-03-13 15:42 . 2011-03-13 15:42 -------- d-sh--w- c:\documents and settings\Owner\PrivacIE
    2011-03-13 15:37 . 2011-03-13 15:37 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
    2011-03-13 15:37 . 2011-03-13 15:37 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
    2011-03-13 15:36 . 2011-03-13 15:36 -------- d-sh--w- c:\documents and settings\Owner\IETldCache
    2011-03-11 03:36 . 2009-07-27 23:17 135168 -c----w- c:\windows\system32\dllcache\shsvcs.dll
    2011-03-10 16:31 . 2011-03-10 16:34 -------- d-----w- c:\documents and settings\Owner\Application Data\.oit
    2011-03-10 16:31 . 2011-03-10 16:31 -------- d-----w- c:\documents and settings\All Users\Application Data\InstallShield
    2011-03-10 16:31 . 2011-03-10 16:31 -------- d-----w- c:\windows\system32\VIEWERS
    2011-03-10 16:31 . 2011-03-15 05:06 -------- d-----w- c:\program files\Common Files\InstallShield Shared
    2011-03-10 09:58 . 2011-03-10 09:58 0 ----a-w- c:\windows\Ytatadu.bin
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-02-25 04:09 . 2011-02-25 04:09 9216 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{7426428E-71D4-452C-BA13-B14E5EB52859}\Icon7426428E16.exe
    2011-02-09 13:53 . 2003-07-16 20:43 270848 ----a-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53 . 2003-07-16 20:27 186880 ----a-w- c:\windows\system32\encdec.dll
    2011-02-02 07:58 . 2008-03-25 21:27 2067456 ----a-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57 . 2008-03-25 21:27 677888 ----a-w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44 . 2003-07-16 20:44 439296 ----a-w- c:\windows\system32\shimgvw.dll
    2011-01-07 14:09 . 2003-07-16 20:24 290048 ----a-w- c:\windows\system32\atmfd.dll
    2000-12-12 15:17 . 2000-12-13 22:22 100432 -c----w- c:\program files\Win2000PPAHotfix.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Logitech Vid"="c:\program files\Logitech\Vid HD\Vid.exe" [2010-10-29 5915480]
    "NortonUtilities"="c:\program files\Norton Utilities 14\nu.exe" [2010-12-23 4093288]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-08-02 39408]
    "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2010-11-30 608584]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableLinkedConnections"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2008-07-13 16:14 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
    backup=c:\windows\pss\Google Updater.lnkCommon Startup
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Adobe Gamma.lnk]
    backup=c:\windows\pss\Adobe Gamma.lnkStartup
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^AutoBackup Launcher.lnk]
    backup=c:\windows\pss\AutoBackup Launcher.lnkStartup
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Logitech . Product Registration.lnk]
    backup=c:\windows\pss\Logitech . Product Registration.lnkStartup
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
    backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCSuiteTrayApplication
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
    2010-09-21 18:37 932288 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg]
    2003-02-20 22:27 110592 ----a-w- c:\windows\system32\CTASIO.DLL
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
    2001-09-04 21:24 28672 ----a-w- c:\windows\system32\Ati2mdxx.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
    2003-08-25 02:10 335872 ----a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Creative Detector]
    2004-12-02 22:23 102400 ------w- c:\program files\Creative\MediaSource\Detector\CTDetect.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTCheck]
    2007-11-06 15:08 397312 ------w- c:\program files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTDVDDet]
    2002-09-30 06:00 45056 ----a-w- c:\program files\Creative\SBAudigy2\DVDAudio\CTDVDDET.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
    2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
    2003-02-20 22:45 28672 ----a-w- c:\windows\system32\CTHELPER.EXE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]
    2002-10-29 14:18 49152 ----a-w- c:\program files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
    2006-06-13 09:20 127036 ----a-w- c:\windows\system32\dla\DLACTRLW.EXE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo 2200]
    2002-06-30 19:05 74752 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\E_S10IC2.EXE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpppta]
    2000-12-05 18:02 86016 ----a-w- c:\program files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPPPTA.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Iomega Drive Icons]
    2001-09-12 15:35 61440 ----a-w- c:\program files\Iomega\DriveIcons\Imgicon.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Iomega Startup Options]
    2001-01-17 21:33 45056 ----a-w- c:\program files\Iomega\Common\IMGSTART.EXE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
    2009-10-14 17:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxMenuMgr]
    2009-05-01 18:35 185640 ----a-w- c:\program files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
    2003-10-06 15:05 53248 -c--a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
    2003-10-06 15:05 118784 -c--a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBAgent]
    2009-09-01 21:31 1086760 ----a-w- c:\program files\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Suite Tray]
    2009-11-11 14:57 1451520 ----a-w- c:\program files\Nokia\Nokia PC Suite 7\PCSuite.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2008-09-06 19:09 413696 ----a-w- c:\program files\QuickTime\QTTask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSystemAnalyzer]
    2009-06-26 20:05 578904 ----a-w- c:\program files\Dell\PC TuneUp\SMSystemAnalyzer.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
    2009-03-05 20:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
    2003-02-13 05:01 155648 ----a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StxTrayMenu]
    2007-01-18 17:20 190008 ----a-w- c:\program files\Seagate\SystemTray\StxMenuMgr.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
    2010-08-02 23:50 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
    2009-04-08 09:42 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
    2000-05-11 06:00 90112 -c----w- c:\windows\Updreg.EXE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
    "LMIRescue"=2 (0x2)
    "TabletServiceWacom"=2 (0x2)
    "Symantec RemoteAssist"=3 (0x3)
    "ServiceLayer"=3 (0x3)
    "RapportMgmtService"=2 (0x2)
    "ose"=3 (0x3)
    "odserv"=3 (0x3)
    "Iomega Activity Disk2"=2 (0x2)
    "ioloSystemService"=2 (0x2)
    "ioloFileInfoList"=2 (0x2)
    "InterBaseServer"=3 (0x3)
    "InterBaseGuardian"=2 (0x2)
    "idsvc"=3 (0x3)
    "IDriverT"=3 (0x3)
    "gusvc"=3 (0x3)
    "gupdate1c9ab5deade1160"=2 (0x2)
    "GoToAssist"=3 (0x3)
    "EPSONStatusAgent2"=2 (0x2)
    "EpsonBidirectionalService"=2 (0x2)
    "Crypkey License"=2 (0x2)
    "Creative Service for CDROM Access"=2 (0x2)
    "Ati HotKey Poller"=2 (0x2)
    "Adobe LM Service"=3 (0x3)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)
    "DisableNotifications"= 1 (0x1)
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\FrostWire\\FrostWire.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "11091:TCP"= 11091:TCP:BitComet 11091 TCP
    "11091:UDP"= 11091:UDP:BitComet 11091 UDP
    .
    R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [8/31/2010 2:30 PM 58984]
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1205000.07D\symds.sys [1/6/2011 10:06 PM 340016]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1205000.07D\symefa.sys [1/6/2011 10:06 PM 652336]
    R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys [3/10/2011 11:55 PM 800376]
    R1 RapportCerberus_23945;RapportCerberus_23945;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys [3/14/2011 10:32 AM 55224]
    R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [8/31/2010 2:30 PM 169064]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1205000.07D\ironx86.sys [1/6/2011 10:06 PM 136312]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [5/1/2009 2:35 PM 181544]
    R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [7/16/2008 8:08 PM 600944]
    R2 ioloSystemService;iolo System Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [7/16/2008 8:08 PM 600944]
    R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.5.0.125\ccsvchst.exe [1/6/2011 10:06 PM 130000]
    R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [8/31/2010 2:29 PM 767208]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [3/12/2011 12:23 PM 102448]
    R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110330.001\IDSXpx86.sys [3/31/2011 11:07 PM 341944]
    R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\23645\RapportIaso.sys [2/22/2011 10:28 AM 18872]
    R3 SydexFDD;Sydex Diskette Driver;c:\windows\system32\drivers\SYDEXFDD.SYS [9/19/2009 7:04 AM 13359]
    S2 wntpport;wntpport; [x]
    S3 busbcrw;USB Card Reader Writer driver;c:\windows\system32\drivers\busbcrw.sys [4/20/2008 4:43 PM 16896]
    S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [5/21/2009 7:22 AM 15656]
    S4 gupdate1c9ab5deade1160;Google Update Service (gupdate1c9ab5deade1160);c:\program files\Google\Update\GoogleUpdate.exe [3/22/2009 10:20 PM 133104]
    S4 LMIRescue;LogMeIn Rescue (11520163-0ed2-4c3a-9f26-eef0e51c86c2);c:\windows\LMI1B.tmp\lmi_rescue.exe [12/22/2009 10:16 PM 1738544]
    S4 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [3/27/2009 8:27 PM 2789672]
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2010-03-02 c:\windows\Tasks\Disk Cleanup.job
    - c:\windows\system32\cleanmgr.exe [2003-07-16 00:12]
    .
    2011-04-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-03-23 02:19]
    .
    2011-04-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-03-23 02:19]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://news.google.ca/nwshp?hl=en&tab=wn
    uInternet Connection Wizard,ShellNext = iexplore
    IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
    IE: &D&ownload all video with BitComet - c:\program files\BitComet\BitComet.exe/AddVideo.htm
    IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\QuickTax 2007\ic2007pp.dll
    DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
    DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
    FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\pw3jjnfs.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch
    FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
    FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/news
    FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=adbartrp&q=
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
    FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn
    FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
    FF - user.js: yahoo.homepage.dontask - true);user_pref(general.useragent.extra.zencast, Creative ZENcast v2.00.13
    .
    .
    ------- File Associations -------
    .
    JSEFile=NOTEPAD.EXE %1
    .
    - - - - ORPHANS REMOVED - - - -
    .
    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-04-02 23:51
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-823518204-287218729-839522115-1003\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'winlogon.exe'(776)
    c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
    .
    - - - - - - - > 'explorer.exe'(3548)
    c:\program files\Trusteer\Rapport\bin\rooksbas.dll
    c:\windows\system32\msi.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\OneX.DLL
    c:\windows\system32\eappprxy.dll
    c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTJBNS2.dll
    c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTIntrfc.dll
    c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTConfig.DLL
    c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\JBNSRES.DLL
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\program files\Nokia\Nokia PC Suite 7\PhoneBrowser.dll
    c:\program files\Nokia\Nokia PC Suite 7\NGSCM.DLL
    c:\program files\Nokia\Nokia PC Suite 7\Lang\PhoneBrowser_eng-us.nlr
    c:\program files\Nokia\Nokia PC Suite 7\Resource\PhoneBrowser_Nokia.ngr
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    c:\program files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    c:\windows\system32\IoctlSvc.exe
    c:\windows\System32\MsPMSPSv.exe
    c:\windows\system32\msiexec.exe
    c:\windows\system32\wscntfy.exe
    .
    **************************************************************************
    .
    Completion time: 2011-04-03 00:00:34 - machine was rebooted
    ComboFix-quarantined-files.txt 2011-04-03 04:00
    .
    Pre-Run: 37,660,069,888 bytes free
    Post-Run: 38,094,970,880 bytes free
    .
    WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    UnsupportedDebug="do not select this" /debug
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
    .
    - - End Of File - - 1896EC8E50A02FA0027EED1FE56CA284

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    BitComet <-- This is most lilkely how you infected your system, your downloading that file from and unknown source , malware writers are taking advantage of this and using it to infect you. If you look through your Combofix log you will see that this program lets anything you download freely onto your system, not good . You need to uninstall this program via Add Remove Programs in the Control Panel

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "11091:TCP"= 11091:TCP:BitComet 11091 TCP
    "11091:UDP"= 11091:UDP:BitComet 11091 UDP




    You need to enable windows to show all files and folders, instructions Here

    Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see. If the site says this file has been checked before, have them check it again

    c:\windows\system32\null0.24477071685619223.exe

    If the site is busy you can try this one
    http://virusscan.jotti.org/en





    Please download Malwarebytes from Here or Here

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected .
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
    Post the report please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •